Supply Operations Quality (SOQ) Senior Manager / Responsible Person (RP) - Poland

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Warsaw, Warszawa, Mazowieckie, POL
Hybrid
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
We’re in relentless pursuit of breakthroughs that change patients’ lives.
The Role
Use Your Power for Purpose
Every day, our unwavering commitment to quality ensures the delivery of safe and effective products to patients. Our innovative, flexible, and customer-oriented science and risk-based compliant quality culture drives everything we do. Whether you are engaged in development, maintenance, compliance, or analysis through research programs, your contribution is vital and directly impacts patients.
What You Will Achieve
In this role, you will:
  • Ensure effective processes and resources for meeting complaint handling timelines and notification requirements
  • Confirm compliance with Global SOPs, complete gap analysis reports, and provide necessary training
  • Lead preparation and coordination for GMP, GCP, GDP, and MAH inspections by Regulatory Authorities or internal auditors
  • Oversee quality of local contractors, including Logistic Service Providers, re-labelers, re-packers, and other applicable contractors
  • Identify and implement quality continuous improvement efforts to enhance compliance and efficiency
  • Set objectives for direct reports aligned with global and local business goals, and ensure frequent review of these goals
  • Ensure all colleagues have Individual Development Plans that align with their development needs and the organization's vision
  • Provide technical and functional leadership, manage direct reports, and ensure alignment with company compliance and quality standards

Here Is What You Need (Minimum Requirements)
  • University degree in Pharmacy, Life Sciences, or a related field, with a minimum of 10 years of experience in the pharmaceutical quality, manufacturing, or distirbution.
  • Demonstrated expertise in people management and a proven track record of leading high-performing teams
  • Exceptional leadership skills, along with strong verbal, written, and interpersonal communication abilities
  • Proficiency in word-processing, spreadsheet, and presentation software
  • Familiarity with role-specific tools like LabWare LIMS
  • Strong understanding of quality assurance and compliance processes
  • Ability to manage multiple projects and set objectives for direct reports

Bonus Points If You Have (Preferred Requirements)
  • A Master's degree with relevant pharmaceutical experience
  • An excellent understanding of local regulations surrounding good manufacturing practices for finished pharmaceuticals
  • A good grasp of risk management methodologies, with a proven ability to apply them to Bio-pharmaceutical operations
  • Strong problem-solving skills and the ability to develop solutions to highly complex problems
  • Ability to champion innovation and take appropriate risks
  • Excellent interpersonal skills and the ability to influence senior management decisions
  • Experience in managing direct reports and ensuring their alignment with company standards
  • Experience using common AI tools, including generative technologies such as ChatGPT or Microsoft Copilot, to support problem solving and enhance productivity. Demonstrated curiosity for exploring how these tools can improve outcomes and understanding of responsible AI practices, including risk management and ethical use.

Pay Transparency Note:
  • Minimum annual base salary: 300 000 PLN
  • Annual bonus: 20%
  • Company car
  • Company benefits: Medicover, Multisport, UNIQA, PPE at Goldman Sachs and other as per Pfizer Pay Policy.

Purpose
Breakthroughs that change patients' lives... At Pfizer we are a patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.
Digital Transformation Strategy
One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience.
Flexibility
We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self. Let's start the conversation!
Equal Employment Opportunity
We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms - allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees.
Disability Inclusion
Our mission is unleashing the power of all our people and we are proud to be a disability inclusive employer, ensuring equal employment opportunities for all candidates. We encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments to support your application and future career. Your journey with Pfizer starts here!
Pfizer endeavors to make www.pfizer.com/careers accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process and/or interviewing, please email [email protected]. This is to be used solely for accommodation requests with respect to the accessibility of our website, online application process and/or interviewing. Requests for any other reason will not be returned.
Pursuant to Article 24(6) of the Act of June 24, 2024 on the protection of whistleblowers, Pfizer Polska Sp. z o.o. and Pfizer Trading Polska Sp. z o.o. declare that they have adopted a joint internal reporting procedure, which, in accordance with the provisions of the aforementioned Act, is also available to persons applying for employment on the basis of an employment relationship or other legal relationship constituting the basis for providing work or services or performing functions. The content of the procedure is made available upon request sent to the contact person or to the email address [email protected].
To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers .
Quality Assurance and Control

What the Team is Saying

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Pfizer

Pfizer Compensation & Benefits Highlights

  • Healthcare Strength Health coverage is described as comprehensive, spanning medical, dental, vision, and robust mental‑health benefits, with eligible Pfizer medications available at no cost in U.S. plans. Family‑building support and transgender‑inclusive care are explicitly included, alongside wellbeing resources such as a reimbursement wallet and telehealth options.
  • Retirement Support Retirement programs feature a 401(k) with company matching plus an additional Retirement Savings Contribution, complemented by company‑subsidized life, short‑term disability, and long‑term disability insurance. Materials also reference subsidized retiree medical coverage for eligible groups.
  • Leave & Time Off Breadth Paid vacation, holidays, personal days, and paid parental and caregiver leave are consistently highlighted in current U.S. summaries and job postings. Options like buying extra vacation days and transition‑back support strengthen the time‑off offering.

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HQ: New York, NY
121,990 Employees
Year Founded: 1848

What We Do

Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.

Why Work With Us

We are the inventors, the problem solvers, the big thinkers — those who surmount any hurdle to deliver breakthrough medicines to the people who are counting on them the most.

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