Supply Chain Operations (SCO) connects our customers with IKEA products in a simple, affordable and sustainable way. SCO delivers excellent transport and logistic solutions today, tomorrow and over time by (a) optimizing replenishment solutions (b) defining physical goods flow capacity needs (c) sourcing and developing transport & logistics capacities (d) managing the goods flow (e) leading & securing supply quality.
Job DescriptionWe are looking for suitable candidates for the role of Supply Operations Developer, based at the IKEA Distribution Center in Port Klang, Malaysia.
The purpose of the job is to secure excellence in total Supply Chain operational performance, and its further development, in close cooperation and alignment with all relevant supply chain stakeholders; contributing to reaching customer perceived availability at the lowest total cost (considering impacts of quality, safety, service performance, sustainability and other supply chain costs securing optimal replenishment solution).
- Logistical ("flow") performance: Secure logistical operational performance from end-to-end perspective as it is defined by respective set of KPIs/PIs (e.g. OTD, EQU, loading times); within given geographical scope. Follow-up and implement actions within existing and new delivery solutions.
- Stakeholder management: Align with supply chain stakeholders to secure logistical operational performance, as well as create preconditions for smooth and efficient Supply Operations. Act on deviations to the plan (e.g. prioritization and cancellation of orders) together with our partners and secure the communication flow.
- New optimized replenishment solutions: Lead their implementation (e.g. new routes) in alignment with relevant stakeholders and in close cooperation with Service Provider Operations Developers. Follow-up and adjust Lead Times based on OTD performance.
- Constraints and limitations: Identify & define constraints together with internal stakeholders (e.g. loading plan at supplier) to secure preconditions for efficient supply operations and, in general, wished level of logistical performance throughout the year. Follow-up on the compliance of our stakeholders and secure the execution of market-relevant plans (e.g. local activities) in connection with the MOF.
- Continuous Improvements: Validate and optimize sending and receiving capabilities (e.g. Slot Management) as a link between all supply chain stakeholders. Change, maintain and continuously improve replenishment solutions. Act upon fluctuations to avoid performance disruptions and increased total cost. Propose new logistical set-up to support logistics cost development. Identifies and proposes volume consolidation opportunities and mid-receiver needs. Collaborate with Category Area Teams; support logistic development in new sourcing countries.
- Deviation Handling: Contribute to the Market Operational Forums, support in constraint situations and ERPs in case of corrective actions need. Secure the right information on constraints and availability impact to our supply chain stakeholders.
- Development: Support the development of internal working methods and deviation the operational requirements and secure they are captured in the right documentation (e.g. Delivery Handbook).
Knowledge
- University degree in logistics, economics, business administration or relevant working experience.
- Good knowledge of functions within IKEA Supply Chain and how they contribute to the process.
- Good Knowledge of global/regional Supply Chain Management and Logistics.
- Advanced level of calculation methods and analysis tools.
- Experience in implementation of decided concepts, working methods and tools.
- Good knowledge about logistical performance indicators and their main key drivers.
- Good presentation and communication skills.
- Knowledge of relevant tools and working methods in the Supply Chain.
- Computer skills and high proficiency in Microsoft Office applications.
- Fluent in English in both written and oral speaking.
Capabilities
- Leading and steering
- Supporting and cooperating
- Analyzing and interpreting
- Capability to build external and internal relationships, strong in stakeholder management
- Capability to build fact-based business cases in close cooperation with relevant stakeholders and find win-win-solutions within the supply chain.
Motivation
- The IKEA values reflect personal values
- Enjoy interacting with many different people and networks from within and outside IKEA and utilize their contribution to the goal that has been set
- Always strive to reach business goals with a high level of energy and motivation; understanding how transport performance contributes to Democratic Design perspective.
- Enjoy a dynamic, action-oriented team environment.
- A desire to constantly improve business performance and become better
Experience
- Solid IKEA Supply chain working experience, prefer working experiences in need planning, supply planning, transport planning, transport category operations.
Sounds interesting?
At IKEA, we continuously look for better ways of working, following our vision to create a better everyday life for the many people. It is in our culture to work together and to be open, straightforward and inclusive. If this sounds like an environment you could enjoy working in, please send your CV and Cover Letter (in English) via our recruitment system Smart Recruiters. The ad will be open until 23 November 2026, we are looking forward to receiving your application!
Skills Required
- University degree in logistics, economics, business administration, or relevant working experience
- Knowledge of IKEA Supply Chain functions and processes
- Knowledge of global or regional supply chain management and logistics
- Advanced calculation and analysis skills
- Experience implementing concepts, working methods, and tools
- Knowledge of logistical performance indicators and key drivers
- Good presentation and communication skills
- Knowledge of relevant supply chain tools and working methods
- High proficiency in Microsoft Office applications
- Fluent written and spoken English
- Stakeholder management and relationship-building capability
- Ability to build fact-based business cases and develop win-win supply chain solutions
- Solid IKEA supply chain experience, preferably in need planning, supply planning, transport planning, or transport category operations
IKEA Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IKEA and has not been reviewed or approved by IKEA.
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Healthcare Strength — Healthcare coverage is described as comprehensive for eligible employees, including medical, dental, and vision alongside company‑paid protections. Feedback suggests access is available for many part‑time schedules, with additional resources such as savings accounts and mental health support.
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Parental & Family Support — Parental leave is presented as generous, complemented by paid time off for caregiving needs. Family‑focused benefits like adoption support and childcare discounts are also available in some regions.
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Retirement Support — Retirement offerings include a 401k with company match and the Tack! loyalty pension contributions, alongside pension or group insurance in certain markets. These programs are positioned as broad‑based, adding long‑term value to total rewards.
IKEA Insights
What We Do
The IKEA vision is to create a better everyday life for the many people. Our business idea is to offer well-designed, functional and affordable, high-quality home furnishing, produced with care for people and the environment. The IKEA Brand unites more than 200.000 co-workers and hundreds of companies with different owners all over the world. It’s one brand, but it reaches millions of hearts and homes. Our value chain is unique. It includes everything from product development, design, supply, manufacture and sales – and of course it begins and ends with our customers.
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