The Supply/Demand Planning Manager position reports to the Enterprise Planning Mgr. The Supply/Demand Planning Manager will lead the supply/demand planning process strategy and own process standards. They will be responsible for assuring supply across Quest Business units to maintain KPI standards, product availability, cost control & planning capabilities, ensuring alignment amongst all partners including but not limited to Commercial, Franchise, Laboratory Operations, Finance and Supply Chain organization. They will oversee a team of planners and be responsible for the execution of the supply plan. This position will interact with all the functions involved to ensure customer satisfaction and end-to-end supply chain planning. They will lead the implementation and execution of industry Supply/Demand Planning best practices, ensuring process standardization and overall maturity progression over time, collaborating with key partners, from executive leaders to planners.
This professional will work in a Hybrid capacity with 1-3 days a week onsite. Occasional travel to our Clifton, NJ lab will be required. This candidate can also be based out of one of our following sites:
Miramar, FL
Tampa, FL
Wood Dale, CA
Lenexa, KS
Marlborough, MA
Clifton, NJ
Pittsburgh, PA
Irving, TX
Houston, TX
- Establish best practices and maintain process documentation/task flows.
- Define and implement process improvements in Supply/Demand Planning; accountable for ongoing improvements in fill rate / in stock, freight cost optimization, inventory optimization, partner with demand planning, commercial organization and internal/external stakeholders.
- Accountable for team and processes that impact fill rate, transportation costs, inventory days on hand, item setup, transitions, and other duties as assigned.
- Integrate backlog, statistical forecasting, promotions, portfolio management, market intelligence, industry trends and other demand into a supply plan.
- Develop conclusions and make recommendations about supply plan opportunities and risks, to improve business performance.
- Collaborate with suppliers to optimize the CPFR process and planning strategies
- This position will interact with all the involved functions to ensure customer satisfaction and end-to-end supply chain planning. They will lead the implementation and execution of industry Supply/Demand Planning best practices, ensuring process standardization and overall maturity progression over time, collaborating with key partners, from executive leaders to planners.
- Process orchestration and governance: design, standardize and sustain demand‑planning processes, meeting cadence and RACI clarity.
- 2 years of supervisory and planning experience required
- 5 years of experience in purchasing/supply chain management or operations management
- Strong understanding about demand planning, supply and inventory planning, portfolio planning and integrated planning concepts, principles and processes
- Continuous improvement mindset
- Evaluate scenarios with attention to detail with end-to-end supply chain impact in mind.
- The ability to understand and present data in a meaningful way to varying stakeholders.
People Leader Responsibility:
- Ability to lead a team.
- Ability to run multiple projects at the same time
- Sense of urgency required
- Relationship Builder
- Influencing
- Supervises up to 6 FTEs:
- Supply Chain Analysts
- Supply Chain Demand Planners
Travel Required (Approx. 25%)
Education:
- Bachelor's degree with a focus in Supply Chain/Logistics, Business, or Technical field.
About the Team Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.
Skills Required
- 2 years of supervisory and planning experience
- 5 years of experience in purchasing/supply chain management or operations management
- Strong understanding about demand planning and supply and inventory planning
- Continuous improvement mindset
- Ability to understand and present data in a meaningful way
What We Do
Quest Diagnostics (NYSE: DGX) empowers people to take action to improve health outcomes. Derived from the world's largest database of clinical lab results, our diagnostic insights reveal new avenues to identify and treat disease, inspire healthy behaviors and improve health care management. Quest annually serves one in three adult Americans and half the physicians and hospitals in the United States, and our 47,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives. The company offers physicians the broadest test menu (3,000+ tests), is a pioneer in developing innovative new tests, is the leader in cancer diagnostics, provides anatomic pathology (AP) services, & interpretive consultation through its medical & scientific staff of about 900 M.D.s & Ph.D.s. The company reported 2020 revenues of $9.44 billion. Quest Diagnostics offers the most extensive clinical testing network in the U.S., with laboratories in most major metropolitan areas, & in Mexico, the UK & India. The company also operates four esoteric laboratories, 40 outpatient AP laboratories, & 160 smaller, rapid-response laboratories. Patients may have specimens collected in any of the company’s approximately 2,250 patient service centers. On a typical workday, testing is performed for about 550,000 patients. Quest Diagnostics empowers healthcare organizations & clinicians with state-of-the-art connectivity solutions. The company is the leading provider of pre-employment drugs-of-abuse screening for employers & risk assessment services for the life insurance industry. It is the world’s 2nd largest provider of clinical trials testing for new pharmaceuticals. More information is available at www.questdiagnostics.com. Language Assistance / Non-Discrimination Notice Asistencia de Idiomas / Aviso de no Discriminación 語言協助 / 不歧視通知 www.QuestDiagnostics.com/home/nondiscrimination
