Responsibilities & Accountabilities
- Responsible for uploading and maintaining car rental suppliers' rental conditions/ locations and fleet into our database.
- Review data quality management reports to spot discrepancies, resolve issues through problem-solving, and upload content post-testing completion.
- Ensure content availability is maximized across all relevant markets, enabling the Trading team to compete globally and drive revenue growth.
- Help build a culture of continuous improvement within the CDQ team by suggesting ideas for making processes better and more efficient. Support efforts to find ways to improve how we manage data and content, and work with the team to put these improvements into practice.
- Proactively collaborate with Customer to actively reduce real time Customer issues, ensuring any issues are resolved with a proactive and forward-looking approach.
- Serve as the primary contact for all departments regarding supplier content questions and issues.
- Maximize value added offering from key suppliers/markets based on business requirements.
- Develop strong cross-functional relationships with relevant teams, promoting best practices by leveraging automation and AI technologies to drive efficiency and innovation
Critical Interfaces
- Car Supply Teams – maintain daily communication with relationship mangers to ensure suppliers needs are consistently addressed.
- Customer – open line of communication regarding any supply related customer issues.
- Product – liaison with Product and P&T teams to ensure any technical issues can be resolved in a timely and productive manner.
Skills & Experience Required
- A minimum of 2–3 years’ experience in a data entry, data quality, or technical data-related role
- Knowledge of the car rental industry is desirable.
- Strong analytical skills with the ability to interpret and act on data insights.
- Proficient with Excel, previous experience with Tableau/ThoughtSpot/Salesforce/SQL experience considered an advantage.
- Excellent attention to detail combined with strong problem-solving abilities.
- Proven track record of effectively managing and prioritizing your workload with a strong focus on accuracy.
- Ability to work independently, handle multiple projects simultaneously and drive initiatives in a cross-functional environment.
- Skilled at identifying inefficiencies and opportunities for process improvement and acting to implement changes.
- Comfortable making quick, well informed decisions daily basis based on the information available at the time.
- Excellent relationship building skills with the ability to collaborate effectively across teams.
Core Competencies
- Attention to detail - Ability to maintain high accuracy when managing supplier content and data. Identifying errors or inconsistencies in large datasets or content.
- Problem solving skills - Proactiveness in spotting and fixing inefficiencies, ability to resolve content-related issues or customer problems.
- Organisational/Time Management – managing multiple projects and ability to work independently to meet deadlines in a fast-paced environment.
- Communication/Collaboration - experience working cross functional and acting as a POC for teams. Effective relationship management both internally and externally.
- Decision Making - Balancing speed with accuracy in daily tasks. Ability to make decisions based on information available.
Employee Benefits
- Financial: Annual Bonus, Pension Scheme, Income Protection, Life Assurance
- Lifestyle & Working: Subsidized Canteen, Flexible Working, Work from Abroad, Sports & Social, Bike to Work, Travel Tax Saver
- Paid Leaves: Annual Leave, Company Days, Friday Unplugged, Menstrual & Menopause Leave, Marriage & Civil Partnership Leave, Volunteer Days
- Wellbeing: Subsidized Health Insurance, EAP, Flu Vaccines, Health Stations
Top Skills
What We Do
The leading global B2B provider of car rental and mobility solutions to the travel industry. Our purpose is driving successful partnerships. CarTrawler’s end-to-end technology platform expands our airline and travel partners’ offering to their customers, creating substantial ancillary revenue opportunities. We provide unrivalled breadth and depth of content worldwide, including car rental, private airport transfer and ride-hailing services. CarTrawler creates innovative, data-led solutions for some of the largest travel brands in the world, including United Airlines, American Express, easyJet, Alaska Airlines, SWISS, Hotels.com and Emirates. As a B2B company we focus solely on helping our airline and travel partners build their brands, not our own.