Job Description
SumnerOne is hiring a Supply Coordinator to support our supplies operations by entering orders, tracking requests, communicating with internal teams and customers, and ensuring accurate and timely delivery of supply materials. This role is ideal for someone who is detail-oriented, thrives in a customer-facing environment, and enjoys working within logistics, purchasing, or order fulfillment functions.
Responsibilities
- Enter and process supply orders in the system with accuracy
- Communicate with the supply warehouse regarding shipments, stock, and order requirements
- Respond to incoming calls, emails, and requests from internal and external customers
- Research delivery status, product availability, and order details as needed
- Assist with tracking, follow-ups, and issue resolution
- Identify priority issues and escalate appropriately to ensure timely service
- Maintain accurate order documentation and notes in the system
Qualifications
- Computer literacy and proficiency with basic software and data entry
- Previous experience in customer service, logistics, purchasing, or order processing preferred
- Strong communication and organizational skills
- Ability to manage multiple priorities with attention to detail
- Professional, proactive, and team-oriented attitude
- Prior experience with data entry or ERP/order management systems preferred
Requirements
- Must be authorized to work in the U.S. and pass pre-employment screenings
- Fluency in spoken and written English is required to effectively communicate with clients, team members, and stakeholders, and to perform the essential functions of this role
Why SumnerOne?
- Work-Life Balance: As a family-owned company, we value work-life balance and make it a priority for all our employees
- Career Growth: We’re committed to your growth, offering numerous opportunities for career advancement and professional development
- Benefits from Day One: Medical, dental, vision, life & disability, and paid holidays
- Paid Time Off: Available after 60 days
- 401(k) & Profit Sharing: Benefit from our 401(k) plan and profit-sharing opportunities to secure your financial future
- Make an Impact: Make a real impact as a key member of our Culture Committee, contributing to a workplace that prioritizes empowerment and collaboration
General Information:
- Job Type: Full Time, M-F, 8AM-5PM
- Location(s): Springfield, MO or Lenexa, KS
SumnerOne is one of the premier office technology dealers in the Midwest, with offices in Missouri, Kansas, Oklahoma, Arkansas, and Illinois. We’re a family of respected companies united by ONE goal: to exceed our customers’ expectations by helping them get the most from their investments in print, IT and document technology. Headquartered in St. Louis, Missouri, we are proud to say we’ve grown to become one of the largest independent dealers in the nation. We have accomplished this by employing the best people, representing solutions from leading manufacturers of office technology, and by supporting our clients at the highest level. Our success is evident by our continued growth with our people being the key to that success.
SumnerOne is proud to be an Equal Opportunity Employer
Skills Required
- Computer literacy and proficiency with basic software and data entry
- Previous experience in customer service, logistics, purchasing, or order processing
- Strong communication and organizational skills
- Ability to manage multiple priorities with attention to detail
- Professional, proactive, and team-oriented attitude
- Prior experience with data entry or ERP/order management systems
- Authorization to work in the United States
- Fluency in spoken and written English
- Ability to pass pre-employment screenings
What We Do
SumnerOne is an independent Midwest provider of managed print services and office technology. It supplies and supports printers, copiers, production and wide-format print, document-management and mailing solutions, and managed IT. The company serves businesses, schools, healthcare organizations, manufacturers, and government agencies, helping them simplify technology, improve productivity, secure information, and keep document and communication workflows running. It also supports high-volume production-print operations in markets nationwide.
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