Supply Chain Systems Learning Analyst

Posted 13 Days Ago
Davidson, NC, USA
In-Office
73K-101K Annually
Junior
Greentech • Other
The Role
Designs digital learning content, instructional videos, job aids, and process guides for supply chain systems. Facilitates virtual training, supports users, coordinates multilingual content, manages knowledge resources, and analyzes system usage and adoption reports. Partners with subject matter experts and stakeholders to improve user enablement, system usability, and continuous improvement across internal employees and external suppliers.
Summary Generated by Built In

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane Technologies, and through our businesses including Trane® and Thermo King,  sustainability is not just how we do business—it is our business.  Do you dare to look at the world's challenges and see impactful possibilities?  Do you want to contribute to making a better future?  If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world.

Learn about our benefits designed for you to Thrive at work and at home. 

We boldly go.

Where is the work:

Monday to Thursday, work onsite with your colleagues. Fridays, choose your work location, balancing what your work requires.

What's in it for you:
 

As a Supply Chain Systems Learning Analyst, you will play a key role in enhancing the learning and user experience across supply chain systems used by both internal employees and external suppliers. This position is ideal for someone who enjoys combining instructional design, digital content development, virtual facilitation, reporting, and systems support to drive user adoption, capability building, and business impact.

 

In this role, you will collaborate with subject matter experts and cross-functional stakeholders to translate business processes and system requirements into clear, practical, and engaging learning solutions. You will create digital training materials, support system users, help manage multilingual content needs, and generate reports that provide insight into adoption, usage, and effectiveness. You will also support key platforms such as ETQ Reliance, Oracle iSupplier, Rapid Ratings, and OBI dashboards, along with other supply chain tools and processes that enable effective collaboration between employees and suppliers.
 

This is an excellent opportunity for someone who is passionate about creating meaningful learning experiences, improving system usability, and supporting continuous improvement across supply chain operations.
 

What you will do:
 
  • Design and develop engaging digital learning content using Articulate, Camtasia, and other learning technologies.
  • Create e-learning modules, instructional videos, job aids, process guides, and support resources for internal employees and external suppliers.
  • Facilitate virtual training sessions that promote learner understanding, engagement, and successful adoption.
  • Partner with subject matter experts and cross-functional stakeholders to transform complex business processes and system requirements into clear, effective, and user-friendly learning content.
  • Coordinate and manage translation of learning and support content to meet the needs of global internal and external audiences.
  • Partner with internal stakeholders and translation resources to ensure learning materials are accurate, consistent, and culturally appropriate across languages.
  • Maintain and enhance knowledge resources and support materials to improve the overall learner and user experience.
  • Use, maintain and create standard work documents.
  • Provide user support for supply chain systems, including ETQ Reliance, Oracle iSupplier, Rapid Ratings, and OBI dashboards.
  • Troubleshoot system and process-related questions and help users understand available tools, features, and best practices.
  • Run and analyze system and usage reports to monitor learner adoption, support operational needs, and identify opportunities for improvement.
  • Generate recurring and ad hoc reports from supply chain systems and dashboards to support business decisions, user enablement, and operational visibility.
  • Use reporting insights and learner feedback to continuously improve training content, support resources, and user experience.
  • Support the rollout and adoption of new tools, enhancements, and enablement initiatives across supply chain functions.
  • Identify opportunities to improve learning content, simplify support approaches, and increase overall effectiveness.
     
What you will bring:
 
  • Bachelor’s degree or an equivalent combination of education, training, and relevant experience.
  • Minimum of 2 years of experience in instructional design, training content development, learning technologies, business systems, or a related field.
  • Experience developing digital learning content using Articulate, Camtasia, or similar tools.
  • Experience delivering virtual training sessions and creating learner-centered support materials.
  • Experience coordinating translated content or supporting multilingual learning needs is preferred.
  • Experience supporting enterprise systems, supply chain systems, or operational processes is preferred.
  • Strong written, verbal, facilitation, and interpersonal communication skills.
  • Strong collaboration and customer-focused service skills, with the ability to work effectively across functions and with external partners.
  • Strong attention to detail and the ability to manage multiple priorities in a fast-paced, dynamic environment.
  • Knowledge of Lean or continuous improvement principles is preferred.
  • Experience with web content management, graphic design, or additional digital learning tools is a plus.

Annual Base Salary Range or Hourly Base Pay Range:

$72,611.66 - $101,394.99

Compensation Type:

Salary

Incentive Eligible:

No

Sales Commission Eligible:

No

Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience,  travel requirements, and union designation.   Our compensation range is generally based on the national average for the country.  Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.

Thrive at work and at home:


  • Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives – WE DARE TO CARE!
  • Family building benefits include fertility coverage and adoption/surrogacy assistance.
  • Paid time off includes  up to 15 vacation days, paid holidays, sick leave, and additional options to support volunteer and parental leave. 
  • 401K match up, educational and training opportunities through company programs along with tuition assistance and student debt support.    

Disclaimer:  Benefit offerings may vary by site as well as Collective Bargaining Agreements and local/state regulations


Safety Sensitive Role:

Yes

The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.

Skills Required

  • Bachelor's degree or equivalent combination of education, training, and relevant experience
  • At least 2 years of experience in instructional design, training content development, learning technologies, business systems, or a related field
  • Experience developing digital learning content using Articulate, Camtasia, or similar tools
  • Experience delivering virtual training sessions
  • Experience creating learner-centered support materials
  • Experience coordinating translated content or supporting multilingual learning needs
  • Experience supporting enterprise systems, supply chain systems, or operational processes
  • Strong written, verbal, facilitation, and interpersonal communication skills
  • Strong collaboration and customer-focused service skills
  • Ability to work effectively across functions and with external partners
  • Strong attention to detail and ability to manage multiple priorities in a fast-paced environment
  • Knowledge of Lean or continuous improvement principles
  • Experience with web content management, graphic design, or additional digital learning tools

Trane Technologies Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Trane Technologies and has not been reviewed or approved by Trane Technologies.

  • Retirement Support — Retirement programs are highlighted by a strong 401(k) with company matching and additional employer contributions, plus student-loan–linked matching in the U.S. Some roles also note legacy pension coverage and automatic enrollment features that reinforce long-term savings.
  • Healthcare Strength — Healthcare coverage is described as comprehensive, spanning medical, dental, vision, telehealth, mental-health/EAP resources, and wellness offerings. Materials also point to day-one eligibility in many roles and added programs like fertility, family-building, and menopause support.
  • Parental & Family Support — Family support includes paid parental leave, adoption/surrogacy assistance, and inclusive eligibility extending to domestic partners and dependents. Policies for caregiving and expanded family planning benefits are emphasized in recent company materials.

Trane Technologies Insights

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The Company
HQ: Davidson, NC
10,001 Employees

What We Do

At Trane Technologies, we challenge possible by thinking bigger, acting bolder and taking actions that not just improve our own performance but influence global change. Our world contends with unprecedented challenges. Our future has never been more uncertain. Urbanization is dramatically reshaping our communities, our resources are more constrained that ever before, and climate change is accelerating at an astonishing rate. We believe it is time to challenge industry norms and be at our most creative every day. To get there, we’ve committed to ambitious sustainability goals and we will change the way the world heats and cools buildings and moves refrigerated food, medicines, and other perishables. Global change starts when we each have the courage to act. And when we act, we boldy go. Won’t you join us?

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