ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.
As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.
As a Supply Chain Support Specialist at ICON Plc, you will support the management and execution of clinical trials by handling a range of administrative and operational tasks.
What You Will Do:
You will take ownership of clinical trial management deliverables, applying your expertise to complex challenges.
Key responsibilities include:
The Supply Chain Support Specialist is responsible for overseeing and managing the integrity of Temperature Excursions and supports the processing of Manufacturing Requests.
Effectively execute pre-production activities to enable on-time job handover within Global Packaging Operations.
Timely progression and approval of clinical site temperature excursions to ensure continuity of clinical supplies.
Providing support to the Global Packaging Operations and Clinical Interface teams within the Clinical Supply Chain function
Participate in management monitoring activities for Pre-Production Management
On-time approval of GMP PMD Manufacturing Requests (MRs) in the local inventory management system to enable internal and external packaging pre-production activities and maintain supply of clinical trial material
Management of temperature excursions for local depots, in-transit excursions from local depots, and clinical site excursions
Management of inventory: movement of stock around the network as required ensuring the right stock is in the right place at the right time
Your Profile:
You will have a strong foundation in clinical trial management, with the experience to work independently and guide others.
Required qualifications and experience:
University degree or equivalent background in Logistics, Supply Chain Management
Temperature Excursion management conducting root cause analyses and identifying corrective and preventive actions
Be rigorous, meticulous, pragmatic and manage complexity
Excellent communication, interpersonal, and problem-solving skills, with the ability to work collaboratively with diverse teams and stakeholders.
Employment with ICON is contingent upon having the legal right to work in the country where the role is based.
Rewards & Benefits
ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.
Benefits may include:
- Competitive base salary and performance related incentives
- Health and wellbeing programmes including medical, dental, and vision coverage where applicable
- Retirement and pension plans
- Life assurance and disability coverage
- Employee assistance programmes and wellbeing resources
- Learning and development opportunities through structured training and career pathways
Benefits may vary depending on role and location.
Visit our careers site to read more about the benefits ICON offers.
Inclusion and Accessibility
ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.
If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.
Are you a current ICON Employee? Please click here to apply
Skills Required
- University degree or equivalent background in Logistics or Supply Chain Management
- Experience managing temperature excursions, including root cause analysis and corrective and preventive actions
- Ability to work rigorously, meticulously, pragmatically, and manage complexity
- Excellent communication and interpersonal skills
- Strong problem-solving skills
- Ability to collaborate with diverse teams and stakeholders
- Legal right to work in the country where the role is based
ICON plc Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ICON plc and has not been reviewed or approved by ICON plc.
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Healthcare Strength — Benefits are described as comprehensive, with medical coverage and wellness initiatives highlighted. Larger sites are also associated with added wellness supports such as onsite fitness options and access to an employee assistance program.
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Leave & Time Off Breadth — Time-off and flexibility provisions are positioned as a meaningful part of the total package, including vacation/annual leave and flexible work scheduling. Flexibility is sometimes cited as helping offset long hours in certain roles.
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Retirement Support — Retirement and savings support is presented as a core component of the benefits package, including offerings such as pension arrangements in some locations and a U.S. 401(k) plan with company match. Financial planning resources are also emphasized as part of broader security benefits.
ICON plc Insights
What We Do
Since our foundation in Dublin, Ireland in 1990, our mission has been to help our clients to accelerate the development of drugs and devices that save lives and improve quality of life. We do this by delivering best in class information, solutions and performance, with an unyielding focus on quality at all times. We offer a full range of consulting, development and commercialisation services from a global network of offices in 53 countries. We focus our innovation on the factors that are critical to our clients – reducing time to market, reducing cost, and increasing quality – and our global team of experts has extensive experience in a broad range of therapeutic areas.
