Supply Chain Support Specialist (57624)

Posted Yesterday
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30096, Duluth, GA, USA
In-Office
Entry level
Information Technology
The Role
Support procurement by expediting critical orders, managing RMAs/returns, assisting buyers with POs, handling eBay listings and basic fulfillment, sourcing quotes, and coordinating with internal teams to protect delivery schedules and maintain procurement documentation.
Summary Generated by Built In

Company Overview
DataPath is a global leader in remote satellite-based communications solutions that solve our customers’ toughest communications challenges in urgent time frames and under extreme conditions. We specialize in enabling complex communication networks critical to the operations of the Department of Defense, civilian government, and commercial markets.

Summary / Objective
The Supply Chain Support Specialist provides essential support to the procurement team by expediting critical orders, managing returns, assisting buyers, and coordinating small operational tasks. This role plays a key part in protecting delivery schedules, maintaining supplier communication, and ensuring the accuracy and flow of procurement activities.

Essential Functions

1. Expediting – Top Priority
• Send weekly open-order reports to suppliers and request updated status.
• Collect ship dates, delivery confirmations, and other milestone updates.
• Update the Expedite Purchase Orders screen and adjust due dates as needed.
• Work critical items to resolution, including pull-in requests and partial shipments.
• Escalate at-risk orders quickly to ensure program delivery timelines are protected.

2. RTV and RMA Management – Second Priority
• Initiate RMA requests with suppliers for defective or incorrect materials.
• Track returns and follow the process through to credit or replacement completion.
• Follow up on aging RMAs and escalate delays as needed.
• Maintain an up-to-date RMA tracking sheet.

3. Buyer Support – Third Priority (Workload‑Dependent)
• Process purchase order change requests (dates, quantities, ship-to changes, etc.).
• Place new orders when buyer workload requires support.
• Assist in clearing buyer backlogs during peak demand or urgent periods.
• Help maintain procurement documents in an organized and auditable format.

4. eBay Management – Fourth Priority
• Monitor listing activity and respond to customer inquiries.
• Perform basic order fulfillment steps as required.
• Update listings and maintain accuracy of posted items.

Additional Responsibilities
• Assist with sourcing activities and contacting suppliers for quotations when needed.
• Communicate with Program Managers, Operations, and Buyers to support schedule requirements.
• Maintain confidential information and follow all company policies.
• Perform other duties as assigned.

Qualifications

Education and Experience
• High school diploma required.
• Two years of clerical, supply chain, or purchasing-related experience preferred.
• Working knowledge of supply chain operations and procurement workflows.
• Experience with Deltek CostPoint strongly preferred.
• Proficiency with Microsoft Office applications (Excel, Outlook, Word).
• Strong attention to detail and organizational skills.
• Ability to communicate clearly with suppliers and internal teams.
• Ability to maintain effective, professional working relationships across departments.

Travel
Limited.

This is a temporary assignment through December 15, 2026.

Equal Opportunity Statement
DataPath is an equal opportunity employer committed to building a diverse global culture that values teamwork, integrity, innovation, leadership, and an unwavering commitment to our customers.


Skills Required

  • High school diploma
  • Two years of clerical, supply chain, or purchasing-related experience
  • Working knowledge of supply chain operations and procurement workflows
  • Experience with Deltek CostPoint
  • Proficiency with Microsoft Office applications (Excel, Outlook, Word)
  • Strong attention to detail and organizational skills
  • Ability to communicate clearly with suppliers and internal teams
  • Ability to maintain effective, professional working relationships across departments
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The Company
Duluth, GA
330 Employees

What We Do

DataPath designs, manufactures and supports both custom and commercial off-the-shelf communications and IT products.

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