Supply Chain Specialist

Overview:

Supply Chain Specialist, you will manage efficient supply operations to ensure maximum productivity and customer satisfaction while meeting overall business requirements. The responsibility extends to driving and achieving business & financial results for the products/programs. Responsibilities include implementing, monitoring and maintaining supply chain management process/strategies to deliver products to meet or exceed customers' need. The focus will be on managing programs and/or products supplies through coordination of various internal/external functional groups among Tianjin, Mexico and Durham. This requires confidence in implementing complex project schedules and meeting deadlines and deliverables within a structured Time to Market process. Ultimately, you will be the end-to-end owner of your supply chain accounts.

Duties and Responsibilities:

• Performs weekly updates for continuity of supply & mitigation of risk to customer.
• Understands manufacturing supply chain processes and requirements for cost analysis.
• Communicates, resolves supply chain issues between factories and customers.
• Exercises overall ownership of the managed accounts. Be the bridge among customers and Factory, R&D, Supports, Suppliers etc.
• Oversee production/delivery schedules to meet customer requirements.
• Ensure customer satisfaction with timely deliveries.
• Perform material RMA to return defective materials back to suppliers.
• Plan the required materials and purchase quantities to fulfill demand of service line. Submit workorders. Utilize SAP, Excel and Microsoft Office 365. Ensuring materials meet specifications, quality standards, and are cost-efficient
• Excellent interpersonal skills, verbal and written communication, in English and Mandarin Chinese.
• Proven ability to work both collaboratively on a team as well as independently on multiple high-priority projects.
• Ability to demonstrate critical thinking and decision-making skills.
• Assist in addressing material shortage, backlogs, or other potential schedule interruptions that may impact inventory levels.
• Prepare reports accurately on a weekly basis.
• Plan, schedule, coordinate and expedite material issue/product to the production floor.
• Track effective inventory transaction management (in/out).
• Proficient in MS Office, including Excel, Word, PowerPoint, Outlook.

Education and Experience:

• Bachelor's degree in engineering, business management, information technology, marketing, or related field.
• Three- Five years of professional experience in supply chain experience in PC/Server manufacturing