Supply Chain Program Manager

Position:
Supply Chain Program Manager
Job Description:
Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2023 sales of $33 billion, Arrow develops technology solutions that improve business and daily life. The company maintains 228 locations worldwide with over 90 locations served.
A Fortune 133 company with 22,000 employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics. Arrow provides specialized services and expertise across the entire product lifecycle. Arrow does this by connecting customers to the right technology at the right place, time, and price. Arrow provides extraordinary value to customers and suppliers - the best technology companies in the world - and connects them through the company's industry-leading services.
As Supply Chain Specialist will be responsible for the day-to-day sales activity, sales support, and customer service tasks for customers and assigned accounts, including placement and analysis of complex orders and functions. It will also help build long-term business relationships with customers, research and respond to customer inquiries, maintain efficiencies in operational processes and procedures, and serve as a liaison between Arrow's internal resources (field sales, inside sales, manufacturing facilities, purchasing, and other corporate departments), suppliers, and customers, and serve as a subject matter expert in customer meetings.
What You'll Be Doing:

• Manage the end-to-end experience with our customers/programs.
• Load new customer purchase orders into our Oracle-based system.
• Maintain and status existing orders to deliver products based on customer material due dates.
• Hold recurring calls with customers to go over shortages and manufacturing updates.
• Monitors inventory levels to maximize turns.
• Process invoice orders and maximize gross profit dollars.
• Maintaining a comprehensive and in-depth understanding of the Arrow Supply Chain Process.
• Make recommendations on process enhancements.
• Use Microsoft Excel, Access, and focus to support complex supply chain business objectives.
• Work directly with customers and SCSM(s), to define the implementation requirements to ensure successful Supply Chain Engagement.
• Develop related documentation/procedures required in support of all new supply chain solutions or our more complex engagements.
• Evaluate new opportunities with the field, as well as with our SCSM(s) to determine and develop the appropriate implementation strategy required to meet the needs of the supply chain engagements.
• Develop new support models as required to maximize the overall performance of our supply chain solutions.
• Support new supply chain engagements from concept through implementation.
• Review and analyze the performance of existing accounts and provide direct support as needed with branch personnel for any recommended changes necessary to improve account performance.
• Troubleshoot to identify root causes and trends and make recommendations to improve.
• Develop advanced Focus spreadsheets and/or database solutions that support the needs of complex supply chain engagements.

What We Are Looking For:

• 3+ years of experience in Supply Chain Management
• Experience with PCBA (printed circuit Board Assembly) turnkey manufacturing process flow.
• Advanced Excel skills (manage massive data, pivot tables, logical functions, and more).
• In-depth knowledge of the electronic and manufacturing industry.
• Customer-facing experience, end customers, engineers, and vendors.
• Experience working with Contract Manufacturers (CMs).
• Advanced English skills

The Skills That Will Help You Succeed Even More: (preferred)

• Power BI or any reporting tool.
• Access
• Focus

Work Arrangement:
Hybrid: 3 days in the office, 2 remote.
#LI-FS1
#LI-Hybrid
What's In It For You :
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That's why we offer competitive financial compensation, including various compensation plans and a solid benefits package.

• 30 days of Christmas bonus
• 40% vacation premium
• 12 vacation days plus 2 floating days
• Vision and Dental Assistance
• Life Insurance
• Healthcare Insurance
• 10% Food/Pantry Vouchers
• Restaurant Vouchers
• 13% Savings Fund
• Growth Opportunities, and more!

Annual Hiring Range/Hourly Rate:
$25,425.00 - $34,325.00 MXN Monthly
Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.
Location:
MX-JAL-Tlaquepaque, Mexico (HPE Guad office)
Time Type:
Full time
Job Category:
Supply Chain Services
EEO Statement:
Please be sure to include all work history on your resume including: temporary employment, work as a contractor, other subsidiaries, changes in entities legal name, etc.
Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to religion, gender, age, sexual orientation, gender identity or national origin. (EEO policy Mexico)