Supply Chain Specialist

At Rowan, we are all about making ear piercing experiences a celebration full of joy! Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses – and celebration to every customer with our joyful approach to piercings and jewelry. Our priority is to offer a fun, celebratory, and safe ear piercing experience for everyone. When we say piercing for all, we mean it. Everybody is invited to this ear party! 

Rowan’s Supply Chain Specialist will be reporting directly to the Sr Director of Supply Chain, responsible for managing all store purchasing needs. This role is crucial in ensuring that Rowan can acquire the necessary supplies and materials while adhering to budget guidelines and maintaining accurate transaction records. The Supply Chain Specialist collaborates closely with cross-functional teams to ensure all inventory needs are met effectively.

What you'll do:

• Supply Ordering: Manage ordering of studio supplies for new and existing stores.
• Inventory Tracking: Monitor inbound inventory to ensure timely receipt for allocation to stores.
• Vendor Management: Coordinate with supply vendors to ensure studios receive necessary supplies to support operations.
• Budget Control: Oversee budget adherence for medical, store, and DC supplies, ensuring compliance at both store and corporate levels.
• Budget Management: Adhere to strict budget guidelines while making purchasing decisions and tracking expenditures.
• Order Reconciliation: Validate orders against received supplies for accuracy and address discrepancies with vendors.
• Purchase Orders: Create purchase orders for needles and aftercare products, as well as for new store supply inventory.
• Shipment Follow-Up: Liaise with supply factories regarding shipment timelines and availability to ship (ATS).
• Efficiency Solutions: Research and implement new systems to enhance inventory control and efficiency in receiving and distributing supplies.
• Drop Ship Management: Oversee all supply drop ship deliveries to studios.
• Vendor Communication: Regularly follow up with vendors on open orders and receipt timelines.
• Store Purchasing: Manage all purchasing needs for stores, ensuring timely acquisition of supplies and materials.
• Record Keeping: Maintain accurate records of all transactions related to inventory and purchasing.
• Cross-Functional Collaboration: Work closely with various teams to understand inventory requirements and ensure alignment across departments.
• Vendor Coordination: Communicate with suppliers to manage orders, address discrepancies, and ensure timely delivery of products.
• Inventory Monitoring: Regularly assess inventory levels to anticipate needs and avoid shortages.

What you bring to the table:

• Education: Bachelor’s Degree in Business, Finance, or a related field preferred; or equivalent experience.
• Experience: Minimum of 2 years in inventory, distribution, and operational procedures.
• Knowledge: Current understanding of inventory management and supply ordering
• Process Improvement: Proven track record in driving process improvements and developing systematic processes to achieve results.
• Organizational Skills: Ability to manage and control inventory both physically and through systems.
• Detail Orientation: Strong attention to detail with solid mathematical and written communication skills.
• Analytical Skills: Strong analytical capabilities focused on inventory and sales metrics.
• Technical Proficiency: Proficiency in Excel and other inventory management software.
• Communication Skills: Effective communicator, capable of interacting with departmental teams, cross-functional partners, and upper management.
• Mindset: Entrepreneurial mindset with adaptability to a rapidly changing environment.
• Team Player: Willingness to go above and beyond, fostering positive team relationships through training, coaching, and mentoring.
• Industry Knowledge: Background in medical supplies, jewelry or related industries is a plus.

Full-Time Benefits & Perks

• Medical/Dental/Vision Health Plans
• Long-term Disability 
• Life Insurance
• 401k and Roth IRA Plans 
• Paid Parental Leave
• Open PTO policy
• Employee discounts on our amazing products!

About Us: Rowan is an innovative ear-piercing and hypoallergenic jewelry brand that brings safety to the forefront with our team of licensed nurses—and celebration to every guest with our joyful approach to piercings and jewelry. Our brick-and-mortar locations across the US also provide a long-overdue alternative to the standard mall piercing. At Rowan, we believe that every ear piercing is a milestone and it should be celebrated. We believe in “Piercing for All”. 

Check us out on the TODAY Show on NBC — How 1 woman is reinventing the ear piercing experience (today.com)

Important note: Rowan believes in teamwork, collaboration, and diversity. We know our team is stronger together and we commit to staying true to these values as we grow. In a remote setting, interviewing at Rowan may include phone interviews, virtual “on-site” interviews, and on-the-job mock cases. We are committed to run a thorough process for candidates with whom we identify a potential match, and we will do our best to follow-up with each and every applicant! If you’re on the fence, just give it a try! We are an equal opportunity employer and we encourage everyone to apply!

Rowan is an equal opportunity employer. All applicants will be considered for employment without regard to race, religious creed (including religious dress and grooming practices), color, national origin (including language use and possession of a driver's license issued to persons unable to prove their presence in the United States is authorized under federal law), ancestry, physical disability, mental disability, medical condition, genetic information, registered domestic partner status, marital status, sex (including pregnancy), sexual orientation, gender, gender identity (including transgender identification), gender expression, age for individuals over forty years of age, military and veteran status of any person, or any other consideration made unlawful by federal, state, or local laws (“protected characteristics”).