The Role
Manage inbound and outbound logistics for Invisalign in India: international transportation, customs clearance, domestic distribution, carrier/vendor management, cost and freight audit, RFQs, and continuous improvement. Support trade compliance, logistics network expansion, and cross-functional guidance while resolving shipping escalations with RCA/CAPA and optimizing cost-to-serve and lead times.
Summary Generated by Built In
At Align Technology, we believe a great smile can transform a person’s life, so we create technology that gives people the confidence to take on whatever’s next. We revolutionised the orthodontic industry with the introduction of the Invisalign system, and we have never lost sight of that spirit of innovation. Our diverse and collaborative teams are constantly pushing the boundaries of what’s possible.
Ready to join us?
Role expectations
In this role, you will…
- Support inbound logistics covering international transportation, customs clearance and delivery of raw materials, equipment, spare parts and retrofits from different suppliers and origins to local plant for manufacturing of Invisalign products in India
- Oversee and manage supply chain operations and fulfilment of Invisalign products to meet India domestic and international customer’s demand
- Manage and monitor freight and logistics partners’ performance for international shipping, brokerage, warehousing and domestic distribution
- ]Spearhead expansion of local logistics network to enhance operational coverage and capabilities in India
- Support RFQ, govern rates and surcharges, and oversee freight audit and payments
- Responsible for logistics carriers’ introduction, evaluation, negotiation, and onboarding.
- Understand and navigate complex and challenging local customs, regulatory, tax and distribution landscape – act as key contact point with Customs, clearing houses, and related regulatory bodies
- Monitor transportation budget/cost with analysis of logistics spends and manage cost-to-serve outcomes
- Resolve shipping and distribution related feedback and escalation with systematic Root Cause Analysis (RCA) and Corrective Actions - Preventive Actions (CAPA) Plan
- Drive continuous improvement initiatives to optimize operations and processes with objectives of 1. Reducing cost / 2. shortening fulfilment lead-time / 3. enhancing customer experience
- Support Trade Compliance program in terms of records keeping and local audits
- Provide guidance to other functions on logistics related matters to enhance efficiency of operations
What we're looking for
In this role, you will need …
- BA/BS degree in Business Management, Logistics or Supply Chain or equivalent practical experience
- At least 5 years of experience in the logistics industry or in a similar role managing logistics service providers
- In-depth understanding of Supply Chain processes including International Shipping, Brokerage, Contract Logistics and Domestic Transportation
- Demonstrated mid-level or above proficiency with MS Office, including Excel, analyzing and manipulating datasets through formulas and macros
- Strong knowledge and hands-on experience of SAP system is essential
- Solid understanding of customs processes and broker collaboration
- Hands-on experience with TMS platforms such as Transporeon, ShipERP, or equivalent
- Exposure to Medical Device sector (particularly Dental & Orthodontics) is preferred
- Experienced with project management tools and managing multiple projects simultaneously
- Strong critical thinking, analytical and decision-making skills with attention to detail
- Experienced in managing and negotiating with suppliers to establish best-in-class performance
- Ability to collaborate with different functional teams across the organization
- Pro-active, willing-to-learn attitude and “roll up sleeves” to accomplish all necessary tasks
About
Your growth and well-being:At Align, every smile matters. We’re committed to helping you thrive by supporting the health, growth, and well-being of our team members through a variety of tools and programs. While specific offerings may vary by location and role, Align employees can typically expect:Health and well-being programs to keep you thriving in both body and mind.Employee-exclusive discounts on Invisalign products.Learning opportunities through online learning resources and support for your individual development plans.Inclusive, global workplace that fosters collaboration, recognition and belonging.Country and/or role specific details will be shared with you by your recruiter during the interview process. Discover Align:We are a global community of game-changers and smart team players, united by our belief in the power of a smile. Our dynamic team of exceptional employees is dedicated to transforming the industry and creating extraordinary outcomes every day.Align’s core values of agility, customer, and accountability are more than words to work by, they are words we live by. The actions we take every day speak to who we are as a company and our focus on being truly impactful. We celebrate our differences, and the many ways we support one another— ultimately creating a more inclusive organization and world as we continue transforming smiles and changing lives.We foster a culture where thinking differently and seeking new experiences are not just encouraged but celebrated. With the Align Mindset, we empower each other, ensuring every voice is heard and valued in an inclusive environment that inspires creativity and collaboration.At Align, we believe in the power of a smile, and we know that every smile is as unique as our employees. As we grow, we are committed to building a workforce rich in diverse cultural backgrounds and life experiences, fostering a culture of open-mindedness and compassion. We live our company values by promoting healthy people and healthy communities, all with the intent of changing millions of lives, one unique smile at a time. As part of our commitment to innovation, Align Technology includes exocad and Cubicure, companies that enhance our offerings and extend our impact to industry transformation.Eager to learn how we embrace our global differences and nurture employee well-being? Explore Align's culture here!Want to discover more about exocad and Cubicure? Click on their names for additional information.
Skills Required
- BA/BS degree in Business Management, Logistics or Supply Chain or equivalent practical experience
- At least 5 years of experience in the logistics industry or similar role managing logistics service providers
- In-depth understanding of Supply Chain processes including International Shipping, Brokerage, Contract Logistics and Domestic Transportation
- Demonstrated mid-level or above proficiency with MS Office, including Excel, analyzing and manipulating datasets through formulas and macros (VBA)
- Strong knowledge and hands-on experience of SAP system
- Hands-on experience with TMS platforms such as Transporeon, ShipERP, or equivalent
- Solid understanding of customs processes and broker collaboration
- Experience managing and negotiating with suppliers and logistics partners to establish performance
- Experience supporting RFQ processes, governing rates and surcharges, and overseeing freight audit and payments
- Experienced with project management tools and managing multiple projects simultaneously
- Knowledge of trade compliance program, records keeping and local audits
- Strong critical thinking, analytical and decision-making skills with attention to detail
- Ability to collaborate with different functional teams across the organization
- Pro-active, willing-to-learn attitude and roll-up-sleeves approach
- Exposure to Medical Device sector (particularly Dental & Orthodontics)
Align Technology Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Align Technology and has not been reviewed or approved by Align Technology.
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Healthcare Strength — Health coverage includes medical, dental, vision, life, and both short‑ and long‑term disability, along with AD&D and wellness resources. Select locations add region‑specific programs such as medical coverage and Multisport, reinforcing breadth.
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Strong & Reliable Incentives — A corporate bonus plan outlines performance‑based rewards and eligibility, and compensation is described as competitive in commercial roles. Incentive structures in sales are portrayed as offering strong on‑target earnings potential.
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Retirement Support — Retirement programs feature a 401(k) plan with company contribution mechanisms, profit sharing, and a defined contribution pension plan. These elements emphasize long‑term financial security alongside salary and bonus.
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The Company
What We Do
Twenty years ago, we pioneered the world's first clear aligners. Since then, we have continuously innovated with new products and technologies that are revolutionizing treatments for doctors and their patients. Invisalign clear aligners and the iTero Intraoral scanner help dental professionals achieve the clinical results they expect and deliver effective, advanced dental options to their patients. Helping change millions of lives, one smile at a time. Discover your straight path to a bright future at Align. As a part of our smart, diverse and fast-moving global team, you'll make an impact for the market leader that's moving an industry forward. Want to find out what’s next for us—and for you?
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