Because you can see how we can be better. Innovate, your way.
Supply Chain at Primark
Our supply chain team is the backbone of our operational efficiency. Dive into the intricacies of supply chain management, contributing to the seamless flow of our products from production to delivery around the globe. Collaborate with a team dedicated to optimising our supply chain processes and bring your logistical expertise to our organisation.
Job DescriptionWhat You’ll Do
Primark is embarking on an exciting period of growth and transformation, and this role will play a pivotal part in ensuring that supply chain is ready to meet both current and future demands, to high standards for both online fulfilment (through Click and Collect) and retail distribution design.
This newly created position will lead the creation and establishment of a solutions design programme. They will optimize our existing logistics facilities, define our buildings of the future and collaborate with others to deliver on optimization and growth across the end-to-end supply chain. This role sets the strategy and vision for an efficient, omnichannel operation which is resilient, cost efficient, scalable and sustainable. Reporting to the Head of Supply Chain Development, the Supply Chain Solutions Programme Manager is a key member of the SC Development Leadership Team, responsible for driving end-to-end omnichannel solutions excellence.
The role will focus on charting the growth strategy, collaborating with partners in Digital Retail, Finance, Inbound, Logistics, Procurement and Technology amongst others! The individual will be responsible to lead the Innovation and Automation programme alongside scaling our existing eCommerce offering. We are seeking a distribution and fulfilment expert, with process, commercial and data-driven experience and deep expertise in logistics and global stakeholder management.
We want you to feel challenged and inspired. Here, you’ll develop your skills across a range of responsibilities:
- Lead the development of long-term e-commerce supply chain strategies that support business growth, customer experience, service levels and cost objectives.
- Evaluate and optimise fulfilment network capacity, throughput, resilience and operational efficiency to support future growth.
- Develop business cases and strategic recommendations for network expansion, automation investments and operational improvements.
- Lead the design and implementation of scalable fulfilment solutions across warehousing, distribution, click & collect and reverse logistics operations.
- Manage complex cross-functional programmes from concept through implementation, ensuring delivery of operational, financial and customer benefits.
- Use data, modelling and forecasting to identify opportunities for productivity improvement, cost reduction and enhanced service performance.
- Build strong partnerships across operations, technology, finance, property and retail teams, influencing key strategic decisions through robust analysis and clear recommendations.
- Define and drive the automation and innovation roadmap, leveraging emerging technologies to improve efficiency, scalability and customer availability.
What You’ll Bring
At Primark, we focus on assisting you in developing your mindset and skillset to you reach your potential. Here’s a more detailed breakdown of the experience you’ll need:
- Educated to degree level or equivalent experience.
- Extensive experience (6+ years) in solutions design and project management within the fulfilment and logistics industry.
- Strong understanding of automation technology and engineering.
- Proven track record of driving operational excellence and project delivery.
- Experienced leading others and in leading large-scale programmes.
- Working knowledge of AutoCAD or similar AEC design packages.
- Excellent relationship-building and influencing skills, both internally and externally.
- Strong commercial awareness with experience managing budgets and cost optimisation
What You’ll Get
People are at the heart of what we do here, so it’s essential we provide you with the right environment to perform at your very best. Let’s talk lifestyle:
Let’s talk lifestyle: Healthcare, pension, 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria.
Does this sound like you? Great, because we can’t wait to see what you’ll bring. You’ll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we’re excited about our future - and we’re excited to develop yours.
Additional InformationAbout Primark
Primark was founded on a mission that everyone deserves to look and feel good – without paying more. We stand for great value without compromise, offering affordable fashion and everyday essentials that are made to last. Founded in Ireland in 1969, Primark is now an international fashion retailer with more than 470 stores across 18 countries in Europe, the US and the Middle East, employing more than 80,000 colleagues. Millions of shopper’s trust Primark every week for everything from everyday essentials like t-shirts and socks, to the latest fashion trends – all at unbeatable prices.
Primark is built on a belief and passion for physical stores – helping to bring high streets and retail centres to life and creating joyful, social experiences. The company is focused on driving positive change by giving clothing a longer life, protecting life on the planet and supporting the livelihoods of the people who make Primark clothes.
Skills Required
- Educated to degree level or equivalent experience.
- Extensive experience (6+ years) in solutions design and project management within fulfilment and logistics.
- Strong understanding of automation technology and engineering.
- Proven track record of driving operational excellence and project delivery.
- Experience leading others and large-scale programmes.
- Working knowledge of AutoCAD or similar AEC design packages.
- Excellent relationship-building and influencing skills internally and externally.
- Strong commercial awareness with experience managing budgets and cost optimisation.
Primark Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Primark and has not been reviewed or approved by Primark.
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Fair & Transparent Compensation — Pay is often characterized as fair or good compared to similar retail roles, and overtime availability can improve take-home earnings. Recent UK minimum-rate increases and the removal of age-related pay tiers reinforce a sense of improving pay fairness.
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Leave & Time Off Breadth — Paid time off stands out as comparatively strong for retail, with full-time roles described as having notably generous PTO alongside sick time and paid holidays. This breadth can increase the overall value of the compensation package beyond hourly wages.
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Parental & Family Support — Enhanced maternity, paternity, adoption, and surrogacy payments are positioned as meaningful additions to the rewards package. Ongoing colleague discounts and family-oriented support contribute to a more rounded benefits offering.
Primark Insights
What We Do
Primark is an international fashion retailer employing more than 80,000 colleagues across 17 countries in Europe and the US. Founded in Ireland in 1969 under the Penneys brand, Primark aims to provide affordable choices for everyone, from great quality everyday essentials to stand-out style across women’s, men’s and kids, as well as beauty, homeware and accessories. With a focus on creating great retail experiences, Primark has over 440 stores globally and continues to expand with the aim of reaching 530 stores by the end of 2026. Primark is working to make more sustainable fashion affordable for everyone through its Primark Cares strategy, a multi-year programme that focuses on giving clothing a longer life, protecting life on the planet and supporting the livelihoods of the people who make Primark clothes. As part of this, Primark unveiled nine commitments it is working to achieve by 2030. These commitments include making all of its clothes from recycled or more sustainably sourced materials by 2030, halving carbon emissions across its value chain and pursuing a living wage for workers in its supply chain.
