Summary:
The Supply Chain Services Specialist is responsible for processing support Purchase Orders to meet SLA and accuracy guidelines, maintain updated ETAs on all open orders in SAP, and provide sales support as needed.
Essential Job Duties:
- Manage queue of incoming service requests and process efficiently.
- Work with Sales organization to attach and grow services opportunities
- Work within supplier as an advocate for ScanSource and have expert knowledge of supplier’s tools that will help drive service sales.
- Responsible for reducing the amount of time it takes to process orders and purchase orders to supplier.
- Responsible for various administration duties.
- Ability to work in a team environment in which all is working towards a common goal.
- Responsible for excellent customer service and responsiveness.
- Regular attendance is an essential function of the Supplier Services Specialist position.
Reporting Relationships:
- Reports to Supplier Services Manager
- Daily contact with supplier management and sales teams
- Will occasionally present to Senior Management (Supplier and/or ScanSource)
- No Direct Reports
Credentials:
Preferred:
- Proficiency in foreign language (Spanish, Portuguese, French, German)
- SAP Experience
Physical Requirements:
- Ability to be physically in attendance at workstation at designated company office location during normal business hours designated for the position.
- Ability to lift 20 pounds.
- Ability to travel up to 10% of the time
Compensation:
Salary : $45,000
Actual annual salary offered to a candidate will be based on a number of variables including work experience, education and skills/ achievements, and will be mutually agreed upon at the time of offer.
For non-sales roles and sales roles with a variable component, total compensation reflects both a base salary and variable targets.
While we’re committed to providing top-tier solutions, we’re just as committed to supporting our own team. Our employees enjoy a variety of comprehensive benefits, including medical/dental/vision coverage, life insurance, and a 401(k) plan with matching provision. Outside of CA, ScanSource grants 128 hours of paid time off (PTO) each calendar year (prorated for date of hire). In the state of CA, employees accrue a set number of hours each pay period equaling the same 128 hours of PTO. ScanSource also celebrates 8 paid company holidays.
ScanSource, Inc. is an Equal Opportunity Employer
EOE/M/F
Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- Proficiency in foreign language (Spanish, Portuguese, French, German)
- SAP Experience
ScanSource Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ScanSource and has not been reviewed or approved by ScanSource.
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Fair & Transparent Compensation — External salary snapshots for certain sales roles provide concrete benchmarks that help set expectations in negotiations.
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Retirement Support — A retirement plan and an Employee Stock Purchase Plan are highlighted, supporting longer‑term wealth building.
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Wellbeing & Lifestyle Benefits — Health and wellness resources include medical, dental, vision, telemedicine, wellness programs, and on‑site clinic and fitness options at HQ.
ScanSource Insights
What We Do
ScanSource is a leading hybrid distributor connecting devices to the cloud and accelerating growth for partners across hardware, software, connectivity and cloud. Our partners include value-added resellers (VARs), sales partners or agents, independent sales organizations (ISOs), and independent software vendors (ISVs). We are proud of the relationships we build with our partners, and we strengthen these bonds through transparency that leads to immense trust. Since the very beginning, we have concentrated on being the best-possible, technology provider for our partners. One that builds on that foundation of relationships, goes the extra mile, and isn’t afraid to take a leap into an evolving – sometimes unknown – future. As the channel has evolved, so have we to better serve our partners. We continue to grow our offerings, investing in the key assets and capabilities that have expanded our routes to market, launched us into new technology segments, and developed our professional services capabilities, all while continuing to deliver the solutions our partners needs to be successful. Our goal? Empowering our partners by giving them more to sell. And helping them grow their businesses and strengthen relationships with their customers. Because the global marketplace is more customer-centric than ever before. And so are we.
