Supply Chain Senior Manager

Reposted Yesterday
Be an Early Applicant
3 Locations
In-Office
Senior level
Information Technology • Internet of Things • Other • Cybersecurity • Infrastructure as a Service (IaaS)
The Role
Own 3PL network performance for large distribution centers, drive SLA enforcement and cost controls, lead performance scorecards and QBRs, sponsor continuous improvement and corrective actions, manage reverse logistics recovery, and align internal stakeholders to optimize capacity, customer experience, and network expense.
Summary Generated by Built In
When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you’ll be doing...

You'll be part of a team ensuring the efficient fulfillment of the inventory that powers Verizon. In this highly independent, individual contributor role, you will strategically own a segment of our third-party logistics (3PL) network performance, driving accountability with 3PL site leadership and aligning internal stakeholders to ensure cost-effective, world-class execution.

  • Partnering directly with 3PL site leadership across multiple large distribution centers with 15-20M units of annual throughput to drive operational success and service level compliance.

  • Leading Monthly Performance Scorecards and Quarterly Business Reviews (QBRs) to maintain a high bar of 3PL accountability.

  • Overseeing 3PL contractual performance, tracking logistics costs and enforcing Service Level Agreement (SLA) penalties and incentives.

  • Acting as the primary liaison for internal stakeholders (Inventory Planning, Sales, Product Marketing), translating 3PL performance into actionable business strategies.

  • Initiating, sponsoring, and tracking large-scale continuous improvement projects to optimize the customer experience, improve capacity utilization, and reduce overall network expense.

  • Strategically managing the reverse logistics pipeline, partnering with 3PLs to maximize the recovery value of returned equipment and devices.

  • Designing and implementing long-term corrective actions with 3PL partners that resolve the root-cause of issues.

  • Overseeing the efficient utilization of space and material.

What we’re looking for…

You are a proactive operator who understands that third-party logistics is a "trust-but-verify" relationship, where it is critical to inspect what you expect. You are experienced at influencing without authority—building deep trust with senior stakeholders while simultaneously holding external 3PL partners strictly accountable to their SLAs and financial targets.

You move fluidly between strategic planning and granular operational troubleshooting within full-lifecycle distribution, spanning OEM receiving to reverse logistics. You are a champion of problem-solving who goes beyond treating symptoms to design structural, preventative solutions. You communicate seamlessly across corporate functions, ensuring that external supply chain execution aligns perfectly with internal business objectives. Furthermore, you are comfortable navigating ambiguity and leading the charge to build scalable, mature processes where none currently exist.

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.

  • Six or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.

  • Proven experience managing performance, contracts, or relationships with Third-Party Logistics Providers (3PLs) or major suppliers.

  • Strong executive communication and stakeholder management skills.

Even better if you have one or more of the following:

  • Master’s degree in Business (MBA), Supply Chain, Engineering, or a related discipline.

  • Experience managing complex distribution contracts and enforcing SLAs.

  • Experience in large scale operations, distribution, or manufacturing (facilities >300k sq ft).

  • Exposure to Six Sigma or other process improvement methodologies (e.g., Lean, Root Cause Analysis), ideally with Black/Green belt certification.

  • PMP certification.

  • Proficiency in SAP and comprehensive understanding of WMS capabilities.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working
In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.

Scheduled Weekly Hours40

Equal Employment Opportunity 

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits and Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.

Skills Required

  • Bachelor's degree or four or more years of work experience
  • Six or more years of relevant experience
  • Proven experience managing performance, contracts, or relationships with Third-Party Logistics Providers (3PLs) or major suppliers
  • Strong executive communication and stakeholder management skills
  • Master's degree in Business, Supply Chain, Engineering, or related discipline
  • Experience managing complex distribution contracts and enforcing SLAs
  • Experience in large scale operations, distribution, or manufacturing (facilities >300k sq ft)
  • Exposure to Six Sigma or other process improvement methodologies (Lean, Root Cause Analysis); Black/Green belt certification preferred
  • PMP certification
  • Proficiency in SAP and comprehensive understanding of WMS capabilities

Verizon Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Verizon and has not been reviewed or approved by Verizon.

  • Fair & Transparent Compensation Fairness and competitiveness of pay are highlighted through statements such as “pay is good,” “pays very well,” and “the compensation at VZ is very competitive.” High earning potential is also described for certain roles, including base pay plus commissions and bonuses.
  • Healthcare Strength Healthcare coverage is portrayed as comprehensive, spanning medical, dental, and vision with before-tax contributions and preventive-care credits. Increased HSA contributions and multiple plan options further reinforce the perceived strength of health benefits.
  • Retirement Support Retirement offerings are positioned as robust, including a strong 401(k) match, pension eligibility for some groups, and additional financial protections like life and long-term disability coverage. Union contract updates also point to pension increases and retirement security improvements.

Verizon Insights

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The Company
HQ: New York, NY
Year Founded: 2000

What We Do

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect across the globe. We're a diverse network of people driven by our shared ambition to move the world forward - collectively building the network America relies on most. Here, we have the ability to learn and grow at the speed of technology, the space to create within every role, and the opportunity to shape a rewarding career.

Why Work With Us

Integrity. Respect. Excellence. Accountability. These are some of the key values at the heart of our Credo. This code of conduct lays out how we show up as a responsible business every day. It is the blueprint that inspires us to live up to the highest standards and defines who we are and how we work.

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