The Role
Coordinates supply and demand across global manufacturing sites, monitors capacity and on-time delivery, mitigates shortages, manages customer escalations, supports pricing and capacity optimization, and prepares data-driven reports. Provides work leadership and cross-site coordination without direct supervisory responsibility. The role is full-time, on-site, and requires travel to production facilities.
Summary Generated by Built In
Supply Chain Program Manager (Salt Lake City, Utah/Kirkland, WA)
Job Description
The Supply Chain Program Manager acts as the critical bridge between global production sites and the customer. You will synchronize demand and supply, manage capacity utilization, and serve as the primary point of contact for daily customer interactions and escalations. This role focuses on operational oversight and requires a professional capable of providing work leadership across multiple international sites.
Responsibilities
Job Description
The Supply Chain Program Manager acts as the critical bridge between global production sites and the customer. You will synchronize demand and supply, manage capacity utilization, and serve as the primary point of contact for daily customer interactions and escalations. This role focuses on operational oversight and requires a professional capable of providing work leadership across multiple international sites.
Responsibilities
- Customer Relationship & Escalation Management: Interact with customers daily to provide status updates and resolve high-priority escalations.
- Forecast & Supply Continuity: Align customer demand forecasts with site production; monitor On-Time Delivery (OTD) and mitigate shortages.
- Operational Support & Collaboration: Partner closely with internal Operations teams to ensure program alignment across production sites.
- Capacity & Pricing Optimization: Work with Business Project Management (BPM) teams to manage site capacity and pricing strategies.
- Data Analysis & Reporting: Prepare data-driven reports for business reviews and executive decision-making.
- Perform other duties as assigned.
- Education: Bachelor’s Degree (required), preferably in Supply Chain Management or Business Management.
- Experience: 3–5+ years in Operations and Supply Chain within a manufacturing environment. A mechanical background is highly preferred.
- Technical Skills: Required proficiency in Word Processing and Spreadsheet software (Excel) for data modeling and reporting.
- Leadership: While this role has no direct supervisory responsibility (no direct reports), it requires providing direct work leadership and coordination feedback to multiple production sites across the globe.
- Competitive salary plus yearend bonus
- Medical, Dental & Vision Insurance
- 401k, FSA & HAS, and Paid personal leave, vacation & holiday
- Full-time, on-site
- Will require to travel to various production facilities to ensure operational alignment and site coordination.
Skills Required
- Bachelor's degree
- 3-5+ years of experience in operations and supply chain within a manufacturing environment
- Proficiency with word processing and spreadsheet software, including Excel
- Degree preferably in Supply Chain Management or Business Management
- Mechanical background
Hon Hai Technology Group (Foxconn) Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hon Hai Technology Group (Foxconn) and has not been reviewed or approved by Hon Hai Technology Group (Foxconn).
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Healthcare Strength — Health coverage in the U.S. includes medical, dental, and vision, supported by EAP services and on‑campus or site health resources in some regions. These offerings align with large‑employer standards and are publicly emphasized across multiple locations.
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Retirement Support — Retirement provisions include a U.S. 401(k) plan and a formal pension framework in Taiwan that follows local law. This provides structured long‑term savings mechanisms across major geographies.
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Parental & Family Support — Family‑oriented benefits include childbirth allowances and transportation subsidies during pregnancy, with additional welfare programs and childcare supports referenced in corporate materials. These supports broaden the non‑salary value proposition in several regions.
Hon Hai Technology Group (Foxconn) Insights
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The Company
What We Do
Hon Hai Technology Group (Foxconn) is the world's largest electronics manufacturer and a leading technological solution provider, established in Taiwan in 1974. It leverages expertise in software and hardware to integrate manufacturing systems with emerging technologies, expanding into electric vehicles, digital health, and robotics, with a focus on AI, semiconductors, and next-generation communications.
