Supply Chain Process Manager
About the role
We have an exciting opportunity for a Supply Chain Process Manager to join our team. Working alongside the Solutions Manager, you will be responsible for identifying inefficiencies and gaps within current processes and work collaboratively to deliver improvement initiatives, taking advantage of best practice and industry standards.
This role will involve working closely with subject matter experts and business process owners in areas such as:
- Buying & Merchandising
- Finance
- IT (Business Solutions)
- Business Change
Other responsibilities include:
- Evaluating and optimizing end-to-end supply chain processes for efficiency and cost-effectiveness by identifying opportunities for process improvement and the implementation of best practices
- Lead business process mapping initiatives to analyse, design, and optimize supply chain workflows, ensuring efficiency and alignment with organizational goals.
- Leading a culture of continuous improvement and operational excellence across the Supply Chain, utilising LEAN methodology
- Partnering with internal stakeholders, including logistics, buying, merchandising, finance teams to identify pain points and optimise processes
- Working closely with the Solutions Manager and IT teams to identify and implement technological solutions that improve operational efficiency, enhance visibility across the supply chain, and provide a seamless customer experience
- Collaborating with internal stakeholders (warehousing, buying, merchandising, finance) to optimise processes end to end, ensuring that there is alignment to wider business strategy
- Facilitating workshops and training sessions to ensure adoption of new processes.
About You
You will have a strategic mindset, effective communication skills, and the ability to collaborate with cross functional teams. You will also hold vast experience in a Retail/Supply Chain & Distribution omnichannel business, as well as Bachelor’s degree in Supply Chain Management, Operations, Engineering, Business Administration, or a related field is preferred., You will also have over 5 years experience in supply chain management, operational excellence, or process improvement roles, preferably within the luxury retail, fashion, or high-end consumer goods industry.
About Us
Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.
Our Promise to You
Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.
Uniquely You
At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.
While our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you do not meet every desired criteria but feel you have the skills and experience to thrive in this role as well as a genuine interest in working for Harrods and you can demonstrate an alignment with our values, we would encourage you to apply.
If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods
Additional Information:
Time Type:
Permanent
Department:
Supply Chain Planning (Vanessa Chan)
Similar Jobs
What We Do
As many lives, generations, cultures and stories pass through our doors, our mission remains unchanged: to serve the needs and aspirations of our customers, to create new stories and bring moments of delight. Whomever they are and wherever they come from, our customers can always expect to be treated with grace, courtesy, and care. #TogetherHarrods
Open since 1834 by Charles Henry Harrod and now owned by Qatar Holding Authority, we are truly unique - a house of maisons, a modern atelier, a workshop of wonders, a convener, patron and celebrator of the world’s finest. Known around the world as one of the great luxury emporiums, we offer a transformative experience to customers who know that true value of exceptional goods and services lies beyond price. We are committed to excellence and artistry, inspired to reinvent and surprise, ensuring our position as a leader in the category.
Our people are our strength - their unique personalities and their desire to exceed expectations are what enables us to make the impossible possible for our customers.
Our customers are at the heart of our success. They’re the reason we exist, and we never forget it. And we’re always looking for new exceptional people who want to connect to them, to delight them and to become part of our story
