Supply Chain Planning Manager

• Lead the development of JD’s end-to-end supply chain structure across multiple business units, including customer demand forecasting, sourcing and purchasing optimisation, supply planning, delivery strategy, and logistics execution.
• Optimise and manage the efficient flow of goods, information, and services within the supply chain network to support scalable and cost-effective operations.
• Oversee vendor performance and drive operational excellence through data-driven KPIs and continuous improvement programmes.
• Lead and support cross-functional strategic initiatives aimed at enhancing supply chain performance, agility, and cost efficiency.
• Conduct complex business and operational analyses to identify opportunities to improve both internal processes and external partner performance.
• Collaborate with cross-functional teams to define and implement best practices and ongoing process optimisation.
• Work with internal technical teams to drive multi-system process improvements and support cross-platform integration.
• Develop and implement scalable solutions to enable continued growth of JD’s product and service offerings in the European market.
• Define project scopes, set clear requirements and KPIs, and lead the execution of initiatives across internal and external stakeholders.
• Drive continuous improvement efforts focused on reducing risk, improving service levels, and shortening lead times across the supply chain.
• Align processes, systems, and policies with external partners to ensure long-term, sustainable mutual benefit.
• Analyse production schedules and demand forecasts to ensure customer requirements are met while maximising site and resource utilisation.

JD.com (NASDAQ: JD and HKEX: 9618), also known as JINGDONG, is a leading supply chain-based technology and service provider. The company’s cutting-edge retail infrastructure seeks to enable consumers to buy whatever they want, whenever and wherever they want it. The company has opened its technology and infrastructure to partners, brands and other sectors, as part of its "Retail as a Service" offering to help drive productivity and innovation across a range of industries. JD.com’s business has expanded across retail, technology, logistics, health, industrials, property development and international business. JD.com is ranked 44th on the Fortune Global 500 list and is China’s largest retailer by revenue, serving over 600 million annual active customers. The company has been listed on NASDAQ since 2014, and on the Hong Kong Stock Exchange since 2020. Committed to the principles of customer first, innovation, dedication, ownership, gratitude, and integrity, the company's mission is to make lives better through technology, striving to be the most trusted company in the world.

We are dedicated to building a digitally intelligent, cross-border supply chain and global retail infrastructure. Leveraging our global supply chain capabilities, JD.com continues to expand in markets where our competitive strengths shine. Currently, JD.com's operations span China, the U.K., the Netherlands, France, Germany, Spain, Brazil, Hungary, Japan, South Korea, Australia, Thailand, Vietnam, Malaysia, Indonesia, Saudi Arabia, the UAE, the U.S., and many others, serving customers worldwide.

Key International Business Segments: Joybuy (online retail business in Europe), International Logistics, Cross-border Import Business, JD Industrials International, JD Property International

Joybuy is JD.com's online retail business in Europe. It is currently in the test phase in the UK, the Netherlands, Germany, France, Belgium, and Luxembourg. Joybuy places the customer at the heart of everything it does. Our slogan, “Don’t just buy, Joybuy,” perfectly captures our mission to fulfill our customers’ needs and provide a service that is easy and convenient, but also enjoyable and fun.