About the Role:
We are looking for an experienced Supply Chain & Logistics Coordinator to join our growing supply chain team at MILE. This role is critical in ensuring the efficient movement of stock from suppliers to warehouses and customers.
Key Responsibilities:
- Shipment Coordination: Manage and track the movement of goods from manufacturers to warehouses and customers, ensuring timely and cost-effective deliveries.
- Customs Compliance: Handle customs clearance procedures, including accurate documentation, HS codes (including classification), and compliance with international import/export regulations.
- Freight Management: Liaise with freight forwarders, couriers, and shipping partners to secure the best rates and service levels.
- B2C Shipment Management: Handle queries with couriers for B2C shipments, conducting missing parcel investigations, ensuring customers have a smooth experience from purchase to delivery
- Stock Control: Work closely with the warehouse team to ensure inventory accuracy, efficient stock allocation, and timely dispatch of orders.
- Supplier & Vendor Relations: Collaborate with suppliers to ensure production timelines align with shipping schedules and customer deadlines.
- Process Improvement: Identify and implement best practices to streamline logistics processes and improve operational efficiency.
- Problem Resolution: Proactively troubleshoot logistics and customs-related issues, ensuring minimal disruption to supply chain operations.
- Data & Reporting: Maintain detailed shipment records, prepare logistics reports, and analyse performance metrics to help make informed decisions to optimise operations.
Requirements
- Experience: 2+ years in a logistics or supply chain role within the fashion industry or a related sector.
- Customs Knowledge: Strong understanding of customs clearance processes, including import/export regulations, duties, tariffs, and HS codes.
- Technical Skills: Proficiency in logistics and inventory management
- Communication: Excellent communication skills to work effectively with suppliers, freight forwarders, and internal teams.
- Problem-Solving: Ability to identify and resolve logistics challenges in a fast-paced environment.
- Attention to Detail: Strong organisational skills with a keen eye for accuracy in documentation and reporting.
- Flexibility: Ability to work under pressure, meet tight deadlines, and adapt to evolving business needs.
Top Skills
What We Do
Introducing MILE, the new members-only shopping destination. MILE is poised to redefine luxury shopping by offering access to a curated, seasonless catalog of the best products from the most sought after luxury brands, all available at prices that offer savings not offered anywhere else. Designed to be the foremost digital luxury destination, MILE offers an unparalleled experience for consumers and brands alike.
