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The PositionThe Supply Chain Lead for Roche Diagnostics Saudi Arabia, is a strategic business partner and a pivotal member of the Saudi Arabia Leadership Team (SALT) and the Middle East Supply Chain Leadership Team. You will shape the end-to-end supply chain model to drive commercial value, customer loyalty, and organizational resilience. This role extends beyond traditional operational boundaries: you will drive the strategic agenda for both SALT and your LT, navigating complex landscapes to align regional stakeholders behind a unified vision.
Your Responsibilities
Actively contribute to and influence decision-making forums. Build coalitions and consensus to drive initiatives in a matrixed environment.
Navigate complex stakeholder dynamics with diplomacy, effectively balancing conflicting interests and translating organizational risks and constraints into strategic influence.
Create confidence through proactive, transparent communication on strategic initiatives before they are requested by stakeholders.
Plan and implement the in-country supply chain strategy aligned with regional and global goals.
Collaborate effectively with chapters, networks, and other internal teams.
Establish and monitor key supply chain KPIs.
Liaise with the integrated planning team to optimize inventory levels for spare parts, instruments, and reagents.
Manage 3PL supply chain activities to ensure timely completion.
Collaborate on automation/digitalization projects with the digital solutions and consultancy team.
Lead the order management and warehousing teams to ensure efficient operations and on-time deliveries.
Analyze customer feedback and develop action plans for improvement.
Shape supply chain models to enable commercial growth and optimize inventory levels, translating data-driven insights into strategic recommendations for commercial teams.
Coordinate inbound, outbound, and returns processes with 3PL partners.
Develop and monitor 3PL performance to meet Roche quality standards.
Collaborate with 3PLs to resolve operational issues and implement improvements.
Ensure compliance with all applicable laws, regulations, and Roche's ethical standards.
Participate in warehouse quality audits, and certification audits.
Identify and address customer needs with clear and concise information.
Resolve customer issues efficiently, exceeding expectations.
Build and maintain positive customer relationships through active listening and empathy.
Gather customer feedback to improve products, services, and internal processes.
Create a motivating environment to attract, engage, and retain top talent.
Hire, develop, and manage employees and third-party partners responsible for local operations.
Delegate tasks effectively, foster team decision-making, and promote open communication.
Provide regular feedback, coaching, and individual development plans for all employees.
Who You Are
You hold a BSc/MSc degree in Business Administration, Logistics, Supply Chain Management, IT, or related
You built a minimum of 10 years of Supply Chain experience, of which 5 to 8 years in a leadership position, with a proven track record of ensuring Supply Chain governance and a strong network within the internal and external Supply Chain communities
You combine deep technical knowledge (warehousing, 3PL management, Supply Chain Quality Standards, and Saudi regulations) with an entrepreneurial mindset to translate complex data into high-impact, commercial recommendations.
You built people management experience including performance management, employee development, motivation, change management, and coaching
You foster an agile, feedback-rich environment, demonstrating executive presence, resilience, and a proven ability to hire, coach, and develop top-tier talent.
You have excellent interpersonal skills, advanced written and oral communication skills, and are able to influence others across all levels of the organization in order to drive transformational change
You act as a visionary and coach, influencing senior stakeholders without authority and actively driving the strategic agendas for SALT and the ME Supply Chain LT.
You are fluent in English. Mastering Arabic language is preferred
Who we are
A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.
Let’s build a healthier future, together.
Roche is an Equal Opportunity Employer.
Skills Required
- BSc/MSc in Business Administration, Logistics, Supply Chain Management, IT, or related
- Minimum 10 years of supply chain experience with 5-8 years in a leadership role
- Deep technical knowledge of warehousing, 3PL management, and supply chain quality standards
- Knowledge of Saudi regulations relevant to supply chain operations
- People management experience including performance management, employee development, change management, and coaching
- Strong stakeholder management, executive presence, and ability to influence senior leaders
- Fluency in English
- Arabic language proficiency
Roche Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Roche and has not been reviewed or approved by Roche.
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Retirement Support — U.S. materials describe a 401(k) with both matching and an additional company contribution, supported by formal plan documents and true‑up features. This structure is positioned as a standout element of the total package, particularly at Genentech.
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Leave & Time Off Breadth — Time‑off provisions include substantial vacation, a year‑end shutdown, and a paid six‑week sabbatical after six years. These elements indicate a recharge‑oriented approach within the U.S. offering.
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Healthcare Strength — Company materials emphasize comprehensive medical, dental, vision, and mental‑health resources alongside well‑being programs. Benefits pages consistently highlight breadth across core health coverage elements.
Roche Insights
What We Do
Roche is a global pioneer in pharmaceuticals and diagnostics focused on advancing science to improve people’s lives. The combined strengths of pharmaceuticals and diagnostics under one roof have made Roche the leader in personalised healthcare – a strategy that aims to fit the right treatment to each patient in the best way possible. Roche is the world’s largest biotech company, with truly differentiated medicines in oncology, immunology, infectious diseases, ophthalmology and diseases of the central nervous system. Roche is also the world leader in in vitro diagnostics and tissue-based cancer diagnostics, and a frontrunner in diabetes management. Founded in 1896, Roche continues to search for better ways to prevent, diagnose and treat diseases and make a sustainable contribution to society. The company also aims to improve patient access to medical innovations by working with all relevant stakeholders. Thirty medicines developed by Roche are included in the World Health Organization Model Lists of Essential Medicines, among them life-saving antibiotics, antimalarials and cancer medicines. Roche has been recognised as the Group Leader in sustainability within the Pharmaceuticals, Biotechnology & Life Sciences Industry ten years in a row by the Dow Jones Sustainability Indices (DJSI).
