Supply Chain Intelligence Manager

Posted 5 Days Ago
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West Chester, PA, USA
In-Office
Senior level
Logistics
The Role
Leads supply chain intelligence initiatives involving dashboards, reporting, forecasting, demand planning, inventory, procurement, logistics, and AI-enabled solutions. Serves as a subject matter expert for supply chain systems and analytics, improves data governance and operational visibility, supports system implementations, and provides recommendations to executives. Collaborates with Supply Chain, Operations, Finance, and IT teams while leading reporting automation, process improvement, training, and cross-functional projects.
Summary Generated by Built In

CTDI is a large-scale Engineering, Repair, and Logistics company that services the country’s largest wireless telecommunications providers, as well as the largest High-speed Internet & Cable providers.  CTDI has over 11,000 FT US Employees in over 60 world class US Operations. CTDI also has a global footprint with more than 20,000 employees worldwide.   

The Supply Chain Intelligence Manager serves as the subject matter expert for supply chain systems, analytics, reporting, demand planning technologies, and artificial intelligence applications. This position develops data-driven solutions that improve forecasting, inventory performance, procurement effectiveness, operational visibility, and overall supply chain decision-making. The role collaborates with Supply Chain, Operations, Finance, and Information Technology teams to leverage analytics, automation, and emerging technologies in support of business objectives and continuous improvement initiatives.

 

Duties and Responsibilities:

  •  Develop, maintain, and enhance dashboards, scorecards, KPI reporting, and executive-level analytics across procurement, planning, inventory, logistics, supplier performance, and customer service functions.
  • Analyze supply chain data to identify trends, risks, opportunities, and performance improvement recommendations.
  • Lead reporting automation initiatives to improve efficiency, accuracy, and operational visibility.
  • Serve as the business owner and subject matter expert for demand planning, forecasting, and supply chain reporting platforms.
  • Partner with Supply Chain, Operations, Finance, and Information Technology teams to support strategic planning and business decision-making.
  • Identify, evaluate, implement, and support AI-enabled solutions that improve business processes and operational performance.
  • Support system implementations, upgrades, testing activities, enhancements, and user adoption initiatives.
  • Ensure the integrity, consistency, and accuracy of supply chain data, reports, and reporting processes.
  • Establish reporting standards, governance practices, and analytics best practices.
  • Develop business cases and recommendations based on data analysis, operational impacts, and financial considerations.
  • Prepare presentations, reports, and analytical summaries for management and executive leadership.
  • Provide project leadership, training, and functional guidance to team members and cross-functional stakeholders.
  • Monitor industry trends, emerging technologies, and best practices related to supply chain analytics, automation, and artificial intelligence.
  • May provide project leadership and functional guidance to team members and cross-functional stakeholders.
  • Perform other duties and special projects as assigned.

Required Skills and Experience:

  •  5+ years of experience in supply chain, procurement, planning, inventory management, logistics, operations, analytics, or a related field.
  • Experience working with Oracle Supply Chain applications or similar enterprise business systems.
  • Experience developing and maintaining reports, dashboards, business intelligence solutions, and analytics tools.
  • Experience supporting planning, forecasting, procurement, inventory management, or related supply chain functions.
  • Demonstrated knowledge of end-to-end supply chain processes and operations.
  • Strong knowledge of supply chain planning, procurement, inventory management, forecasting, and operational processes.
  • Strong analytical, problem-solving, and decision-making skills.
  • Proficiency with business intelligence and data visualization tools, including Power BI, Tableau, or similar platforms.
  • Knowledge of demand planning and forecasting systems.
  • Understanding of artificial intelligence, automation technologies, and advanced analytics applications.
  • Ability to translate complex data into actionable business insights and recommendations.
  • Strong project management, organizational, communication, and presentation skills.
  • Advanced proficiency in Microsoft Excel and other Microsoft Office applications.
  • Ability to collaborate effectively with individuals across multiple levels and functions within the organization.

 Preferred Skills and Experience:

  •  Experience with AI-enabled business applications and supply chain technologies.
  • Experience leading reporting automation, digital transformation, or process improvement initiatives.
  • Experience supporting supply chain optimization, inventory optimization, predictive analytics, or forecasting initiatives.
  • APICS/ASCM certification, including CPIM, CSCP, or an equivalent certification.
  • Lean, Six Sigma, or continuous improvement experience.

Educational Requirements:

  •  Bachelor’s degree in Supply Chain Management, Business, Operations Management, Information Systems, Data Analytics, or a related field.

Physical Demand and Working Conditions:

  •  Standard office environment 

 

You will love working in our family-oriented company! When you join our family, you will enjoy perks such as: 

  • Weekly pay every Thursday
  • Monthly Incentive Bonus
  • Positive, team-oriented, inclusive workplace
  • Health, Dental, Vision, & Prescription Coverage
  • Paid holidays, vacation, & sick/personal time

Benefits 

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Life insurance
  • Disability insurance
  • Employee assistance program
  • Flexible spending account
  • Tuition reimbursement

Work Authorization 

  • United States (Required)
  • Must be 18 years of age

 

Apply today to join our dynamic team!  CTDI offers an excellent compensation and benefits package and has been a growing leader in the telecommunications field for over 40 years.  Come put our successful history behind your career!

CTDI is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to every aspect of employment at CTDI, including recruitment, hiring, training, advancement, and termination.   

This position does not qualify for visa sponsorship.

As part of our hiring process, we may use automated decision tools to assist in evaluating candidate qualifications, skills, and experience against job requirements. These tools are designed to support—not replace—human judgment. Final hiring decisions are made by our hiring team. We are committed to equal employment opportunity and regularly review our hiring processes, including automated tools, to support fairness and reduce the risk of unintended bias. You may request an alternative evaluation method or accommodation by contacting [email protected].

CA Residents only click here to view CTDI's California Privacy Notice Agreement. 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Skills Required

  • 5+ years of experience in supply chain, procurement, planning, inventory management, logistics, operations, analytics, or a related field
  • Experience with Oracle Supply Chain applications or similar enterprise business systems
  • Experience developing and maintaining reports, dashboards, business intelligence solutions, and analytics tools
  • Experience supporting planning, forecasting, procurement, inventory management, or related supply chain functions
  • Knowledge of end-to-end supply chain processes and operations
  • Knowledge of supply chain planning, procurement, inventory management, forecasting, and operational processes
  • Strong analytical, problem-solving, and decision-making skills
  • Proficiency with business intelligence and data visualization tools, including Power BI, Tableau, or similar platforms
  • Knowledge of demand planning and forecasting systems
  • Understanding of artificial intelligence, automation technologies, and advanced analytics applications
  • Ability to translate complex data into actionable business insights and recommendations
  • Strong project management, organizational, communication, and presentation skills
  • Advanced proficiency in Microsoft Excel and other Microsoft Office applications
  • Ability to collaborate effectively across multiple organizational levels and functions
  • Bachelor’s degree in Supply Chain Management, Business, Operations Management, Information Systems, Data Analytics, or a related field
  • Experience with AI-enabled business applications and supply chain technologies
  • Experience leading reporting automation, digital transformation, or process improvement initiatives
  • Experience supporting supply chain optimization, inventory optimization, predictive analytics, or forecasting initiatives
  • APICS/ASCM certification, including CPIM, CSCP, or equivalent
  • Lean, Six Sigma, or continuous improvement experience
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The Company
HQ: West Chester, PA
6,001 Employees
Year Founded: 1975

What We Do

Founded in 1975, CTDI is a full-service, global engineering, repair, and logistics company providing best-cost solutions to the communications industry. CTDI's one-stop service commitment to customers has fueled the growth from a core business of network and CPE equipment repair to include: • STB / CPE Division: Screen & Clean, OEM certified Repair, and high-volume Logistics of STBs, Gateways, Modems, EMTAs, Remote Controls utilizing innovative, Multi-unit testers with Robotic functionality. • Mobile & Consumer Electronics (MCE): Test, Repair, and Refurbishment of Smart Phones, Tablets, and Laptops utilizing innovative, Multi-unit testers with Robotic functionality. •Network Services (NS): Fully integrated Test, Repair & Logistics of Telecom Network Infrastructure Equipment. • Product / Supply: Strategic planning, sourcing, and manufacturing of CPE Accessory Equipment such as power supplies, cables, etc and Test, Refurbishment, and global Remarketing of customer-owned Network and CPE assets. CTDI's customers include the major wireline and wireless telecom carriers, cable service providers, and major OEMs from around the world. CTDI maintains its corporate headquarters in West Chester, PA, and supports an expanding customer base with more than 19,000 employees in over 100 facilities worldwide. Follow us on Facebook: www.facebook.com/CTDI.USA Follow us on Instagram: www.instagram.com/ctdi_us

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