Supply Chain Human Resources Manager

Posted 11 Days Ago
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Memphis, TN, USA
In-Office
Senior level
Automotive • eCommerce • Retail • Sales
The Role
Lead HR strategy and operations for Supply Chain (SSC and DCs), advising leadership on employee relations, workforce planning, change management, training, compliance, data analysis, and retention initiatives. Conduct investigations, design corrective actions, support onboarding, and partner with legal to mitigate risk.
Summary Generated by Built In

The Supply Chain Human Resources Manager is responsible for aligning business objectives within the Store Support Center (SSC) and the Distribution Centers (DCs) to the Human Resources (HR) department and SSC support resources. This role serves as a primary consultant to multiple levels of management on HR-related issues and is responsible for the full AutoZoner/employee life cycle with a focus on the Supply Chain functional area at the SSC, including international responsibilities. In addition, the role serves as HR support to our DCs. The HR Manager facilitates and leads initiatives directed at AutoZoner/employee growth and development, engagement, and retention. The role will develop staffing strategies, as needed, to align with the strategic needs of the organization. 

 

As an employee champion and change agent, the role assesses and anticipates HR-related needs and is responsible for organizational effectiveness. Communicating needs proactively within our HR department and Supply Chain, at multiple levels, the HR Manager seeks to develop integrated impactful solutions to support change management. This role will also provide analysis and reporting, encourage positive employee morale, mitigate legal risks, drive organization redesigns and restructures, provide sound HR guidance, and drive HR policies and compliance. Advises leadership and staff members on all matters related to developing strategic and tactical plans to align HR with internal and external business goals and industry standards. Consults with and advises multi-level managers to ensure all qualitative measures of people management are met.

Responsibilities
  • Provides strategic and tactical planning, development, evaluation, compliance, and coordination of the HR functions for Supply Chain 
  • Ensures prompt and professional response to all requests for employee relations guidance/assistance. Provides interactive guidance. Creates strategy to manage and resolves complex employee relations issues. Conducts effective, thorough and objective investigations for SSC AutoZoners and designs process improvement plans/corrective action plans to document and course correct job performance
  • Serve as the primary point of contact for legal counsel regarding HR related matters 
  • Provides guidance and input on business unit restructures, workforce planning, and succession planning for the SSC and partners with the business to create action planning accordingly
  • Identifies training needs for business units and individual executive coaching 
  • Participates in evaluation and monitoring of training programs to ensure success. Follow up to ensure training objectives are met
  • Provides day-to-day performance management guidance to department management (e.g., coaching, counseling, career development, disciplinary actions)
  • Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention
  • Develop clear/concise/timely communications to drive HR compliance, bring awareness to change management, and solicit feedback needed for process improvement
  • Participates in policy and decision-making at the executive management level regarding proposed programs addressing HR needs
  • Partner with and advise leadership on people-related strategy and decisions including compensation, talent acquisition and development, performance management, learning and development, organizational health, design employee relations efforts and cost of the workforce to help proactively forecast and manage trends.
  • Assist with implementation of change management actions from all organizational restructuring activities
  • Key contributor in managing internal projects from initiation thorough completion 
  • Assist with selection and onboarding, including managing director and above onboarding process, process management, communications and tracking
  • Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with the legal department as needed/required.
  • Generates and analyzes trends and key metrics to impact organizational outcomes, identify problems and evaluate trends to develop solutions, process improvement, programs and policies
  • Ensure prompt and professional follow-through on al matters related to benefits, payroll, and regulatory compliance (EEOA, ADA, FMLA, COBRA, Workers’ Compensation Act, NLRA, applicable state labor laws, etc.)
  • This position has no direct supervisory responsibilities.
Qualifications

Education and/or Experience 

REQUIRED: 

  • Bachelor's degree and relevant industry experience
  • Minimum of 8 to 10 years' experience resolving complex employee relations issues 
  • Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee and union relations, diversity, performance management, and federal and state respective employment laws
  • Excellent writing and presentation skills required. 
  • Experience in drafting organizational communications is a plus
  • Experience in analyzing data, forecasting trends, and providing solutions
  • Proficiency in MS Office programs (e.g., Excel, Word, PowerPoint)
  • Some travel is required

PREFERRED: 

  • Master’s degree

Certifcates, Licenses, and Registrations

PREFERRED: 

  •  PHR, SPHR, SHRM-CP, SHRM-SCP Preferred

About Us
Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas. Our customer-first mindset and commitment to Going the Extra Mile define who we are, for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you're helping customers or building your career, we provide tools and support to help you succeed and drive your future.

Benefits at AutoZone
AutoZone offers thoughtful benefits programs with one-on-one benefits guidance designed to improve AutoZoners’ physical, mental and financial well-being.

All AutoZoners (Full-Time and Part-Time):
  • Competitive pay
  • Unrivaled company culture
  • Medical, dental and vision plans
  • Exclusive discounts and perks, including an AutoZone in-store discount
  • 401(k) with company match and Stock Purchase Plan
  • AutoZoners Living Well Program for free mental health support
  • Opportunities for career growth
Additional Benefits for Full-Time AutoZoners:
  • Paid time off
  • Life, and short- and long-term disability insurance options
  • Health Savings and Flexible Spending Accounts with wellness rewards
  • Tuition reimbursement
Minimum age requirements may apply. Eligibility and waiting period requirements may apply; benefits for AutoZoners in Puerto Rico, Hawaii, or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer at Careers.AutoZone.com.

We proudly support Veterans, Active-duty Service Members, Reservists, National Guard and Military Families. Your experience is highly valued, and we encourage you to apply to join our team.

Online Application:
An online application is required. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources.

AutoZone, and its subsidiary, ALLDATA are equal opportunity employers. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other legally protected categories. ​

Skills Required

  • Bachelor's degree and relevant industry experience
  • Minimum of 8 to 10 years' experience resolving complex employee relations issues
  • Working knowledge of multiple HR disciplines including compensation, organizational diagnosis, employee and union relations, diversity, performance management, and federal/state employment laws
  • Excellent writing and presentation skills
  • Experience in drafting organizational communications
  • Experience analyzing data, forecasting trends, and providing solutions
  • Proficiency in MS Office programs (Excel, Word, PowerPoint)
  • Some travel is required
  • Master's degree
  • PHR, SPHR, SHRM-CP, or SHRM-SCP certification

AutoZone Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about AutoZone and has not been reviewed or approved by AutoZone.

  • Retirement Support A 401(k) savings plan is offered, with employer matching contributions made per pay period noted in company materials. This creates a structured long‑term savings path for eligible employees.
  • Equity Value & Accessibility An employee stock purchase plan enables buying company stock at a discounted price. This provides an additional wealth‑building avenue beyond base wages.
  • Healthcare Strength Core medical, dental, vision, prescription, life, disability, and EAP coverage are available as part of standard packages. These offerings establish a comprehensive baseline of health and protection benefits for eligible employees.

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The Company
HQ: Memphis, Tennessee
47,192 Employees

What We Do

AutoZone is the nation's leading retailer and a leading distributor of automotive replacement parts and accessories with more than 7,000 stores in the US, Mexico, Brazil and Puerto Rico. Each store carries an extensive line for cars, sport utility vehicles, vans and light trucks, including new and remanufactured hard parts, maintenance items and accessories. AutoZone, headquartered in Memphis, TN, is a growing Fortune 300 company with a deep commitment to serving our customers, communities and fellow AutoZoners. We have vast opportunities in our stores, distribution centers, field offices, specialty business units and Store Support Center and embrace diverse experiences, backgrounds, knowledge and ideas to strengthen our teams and business. Our team is connected by a deep commitment to our Pledge and Values, principles established more than thirty years ago that reinforce our priorities and team culture. In addition, we constantly innovate and aspire to best serve our customers, creating new and better tools, training and outreach to serve both DIY and the professional installer customers. From in-store tools to E-Commerce, training and development to recognition, our team has the tools to help you grow your career at AutoZone. See where your drive can take you!

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