Supply Chain Executive

LAI Games is an arcade experience company that connects people with games. Our vision is to reinvent the arcade industry by creating an arcade experience ecosystem that consists of physical arcade games and location-based VR games and experiences, and other exciting arcade-based titles. Our team members contribute across a broad range of unique and innovative projects that connect, engage, and excite players across physical and virtual worlds.

This position plays an important role in supporting the logistics and supply chain activities across the various cross-functional teams to deliver the industry’s most innovative games and experiences to come to life.

Key Responsibilities

• Hands-on end-to-end supply chain activities, including purchasing, logistics, and inventory monitoring. 
• Issue purchase orders and support transactional activities in the ERP system. 
• Fulfil customer orders with timely and accurate order processing and excellent service. 
• Coordinate to ensure the completeness of shipping documents while assuring compliance of import requirements 
• Ensure smooth supply chain operations by identifying gaps and implementing process improvements. 
• Manage backlog, analyse and resolve transactional issues that may prevent on-time shipments to avoid additional charges. 
• Heads up strategic transportation initiatives for fulfilment operations 
• Selects carriers, transportation routes, and other key aspects of getting shipments from the warehouse dock door out to the customers' locations 
• Negotiates rates and terms with transportation providers 
• Manage inventory levels and conduct regular stock takes. 
• Any other tasks that may be assigned 

Required Skills and Experience

The ideal candidate would have:

• Bachelor's degree in Logistics or Business (preferred)
• Proficiency in Microsoft Office programs
  
• At least 3 years of related experience working in a distribution environment with extensive knowledge of Forward & Reverse logistics processes and preferably, product warranty.
  
• Intermediate to Advanced MS Office Application – MS Outlook and Excel
  
• Business systems and tools (e.g., Oracle, SharePoint, etc.)
  
• Excellent English verbal and written communication skills 

Additional Attributes

• High sense of urgency to achieve goals, great communication skills, willing to learn, works well under pressure, customer-focused, team player