Company Overview:
ADT has been in the business of helping save lives since 1874. As the #1 smart home security provider in the U.S., we help protect and connect families, businesses and larger commercial customer every day. Our continuous innovation,
advanced technology and strategic partnerships deliver products and services that help protect life and valuables, whether at home, your business or on the go. And as times change, so do we. Above all, our mission is clear: we help save lives for a living. Looking for a career where you can make a real impact? Join our team today and put purpose behind your paycheck. #WeAreADT
Check out more about life at ADT here.
Major Responsibilities:
The Supply Chain Coordinator will work within a warehouse in a designated ADT Consumer Small Business (CSB) office and will be responsible for timely and cost-effectively ordering supplies, receipt and stocking of inventory, and shipping of inventory.
The Supply Chain Coordinator ensures the security and accountability of inventory by documenting transactions using computer-based systems such as Oracle and Perpetual Inventory, processes transactions in accordance with procedures established by ADT and Sarbanes-Oxley (SOX) guidelines, and periodically conducts physical inventories and system reviews.
Responsibilities & Qualifications:
- Completes online orders for hardware, cable, and other miscellaneous items as required for the ADT Consumer Small Business (CSB) office for the Service and Installation departments and processes purchase orders to maintain the inventory levels in the SSO warehouse.
- Ensures that the local (CSB) warehouse is a safe, organized, and secure facility and takes immediate corrective action necessary to regain compliance when defaults are found.
- On a daily basis, uses the Perpetual Inventory functionality to document transactions on equipment to and from various sub-inventories assuring that the physical inventory and the "booked" inventory in the system match and investigates and resolves any discrepancies.
- Pulls and issues hardware as required for Residential, Small Business and/or Core Commercial installation and service jobs as required.
- Replenishes truck stock for each fleet vehicle and moves material from shipping/distribution trucks into the warehouse.
- Opens shipments and verifies parts ordered, unpacks, removes, and reconciles items for each department, and tracks and forwards receipt for materials purchased to Accounts.
- Identifies shelf locators to be entered into the Perpetual Inventory system and stocks all warehouse shelves in accordance with established stocking levels and hardware guidelines.
- Delivers incoming material not assigned to the warehouse to its proper destination and ensures that the inventory is properly documented into the appropriate sub-inventory.
- Maintains product knowledge for items in stock and answers technical questions related to the work order, its number, and equipment needed.
- Examines equipment returned from cancelled accounts to determine if the equipment should be repaired, replaced under warranty, returned to manufacturers for credit, or disposed of within Perpetual Inventory and Sarbanes-Oxley guidelines.
- Maintain various documents in accordance with Legal's document retention policies
- Maintains control logs and copies of all invoice transactions for material procurement and material handling as per federal, state, and local regulations.
- Performs other duties as assigned by Management.
Knowledge, Skills and Abilities:
- Education: High School Diploma. College degree preferred.
- Experience: Preferred 3 years of material handling and inventory control experience.
- Experience working with a computerized, perpetual inventory management system
- Strong computer skills, (e.g., Microsoft Office, especially in excel)
- Working knowledge of perpetual inventory management system
- Attention to detail
- Good verbal and written communication skills
- Ability to operate warehouse related equipment
- Ability to lift up to 50 lbs
- Ability to climb a ladder
- Valid driver's license
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of responsibilities, duties and skills.
Skills Required
- High School Diploma
- College degree
- 3 years material handling and inventory control experience
- Experience working with a computerized perpetual inventory management system
- Working knowledge of perpetual inventory management system
- Experience with Oracle
- Strong computer skills (Microsoft Office, especially Excel)
- Attention to detail
- Good verbal and written communication skills
- Ability to operate warehouse related equipment
- Ability to lift up to 50 lbs
- Ability to climb a ladder
- Valid driver's license
ADT Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ADT and has not been reviewed or approved by ADT.
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Retirement Support — A 401(k) with a per‑paycheck company match and the possibility of an additional year‑end contribution is positioned as competitive. Feedback suggests this is a reliable anchor of total compensation value.
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Parental & Family Support — Paid parental leave, adoption/infertility support, and childcare discounts are highlighted as part of the package. Feedback suggests these offerings add meaningful non‑cash value across different employee groups.
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Wellbeing & Lifestyle Benefits — Core medical/dental/vision coverage is paired with an EAP, wellbeing programs, and employee discounts, with noted emphasis on mental‑health initiatives. Eligibility beginning the first of the month after 31 days in many roles reinforces accessibility and day‑to‑day usefulness.
ADT Insights
What We Do
ADT is the most trusted brand in smart home and business security. Through innovative products, partnerships and the largest network of smart home security professionals in the United States, we connect and protect what matters most to our customers at home, work and on the go. For more information, visit www.adt.com.
