Blue Nile is part of Signet Jewelers, a purpose-driven company who believes love inspires love and whose mission it is to enable all people to Celebrate Life and Express Love. Signet Jewelers is also a "Great Place to Work-Certified™" company. Innovation and brilliance - two things that set us apart.
About the Role
The Supply Chain Coordinator supports the daily operational flow of inventory, customer orders, shipments, and vendor coordination across the supply chain lifecycle. This role is responsible for helping maintain operational efficiency, inventory visibility, shipment tracking, and cross-functional communication to ensure timely processing and customer delivery.
The coordinator works closely with Supply Chain, Fulfillment, Quality Control, Inventory, Logistics, Customer Service, Finance, Marketing, and external vendors to support day-to-day operations, resolve issues, monitor order flow, and maintain workflow accuracy. This position requires a highly organized, detail-oriented, and proactive individual capable of managing multiple priorities in a fast-paced operational environment.
Responsibilities:
- Support daily supply chain operations and inventory movement across multiple operational stages
- Maintain strong relationships and communication with vendors, suppliers, and internal stakeholders
- Coordinate order flow from inventory intake through fulfillment Inbound and Outbound.
- Monitor order status, shipment progress, tracking updates, and operational timelines
- Collaborate with Fulfillment, Quality Control, Inventory, Logistics, and Customer Service teams to ensure operational alignment
- Identify, escalate, and assist in resolving operational bottlenecks, delays, shipment discrepancies, and system-related issues
- Support vendor onboarding, compliance processes, account maintenance, and operational communication
- Track and manage inbound and outbound shipments while ensuring accurate documentation and visibility
- Assist with operational reporting, KPI tracking, and data analysis
- Coordinate communication between internal departments and external vendors to support customer delivery goals.
- Support process improvements, workflow optimization, and guidelines development
- Monitor operational performance and proactively communicate risks impacting customer orders or supply chain flow
- Assist with special projects, reporting initiatives, and process-related tasks as needed
Skills and Abilities:
- Strong verbal and written communication skills
- Good organizational and multitasking abilities
- Strong analytical and problem-solving mindset
- Ability to work effectively in a fast-paced operational environment
- High attention to detail and operational accuracy
- Ability to collaborate cross-functionally with internal and external partners
- Proactive approach to issue identification, escalation, and resolution
- Strong sense of operational ownership and accountability
- Ability to manage multiple priorities and time-sensitive tasks simultaneously
- Proficiency in Microsoft Excel, reporting, and operational data analysis
- Strong understanding of inventory flow, logistics coordination, and supply chain processes
- Ability to adapt quickly to operational changes and business need
Requirements
- Bachelor’s degree in Supply Chain, Logistics, Business Administration, or related field (preferred)
- 1-2+ years of experience in supply chain, logistics, or operations
- Experience with ERP/WMS systems (e.g., SAP, Oracle) preferred
- Basic to intermediate proficiency in Microsoft Excel and Office tools
- Strong understanding of inventory management and logistics processes
- Experience working with vendors, shipping, and procurement processes
- Ability to work under pressure and meet time-sensitive deadlines
Benefits
At Blue Nile, many of our roles offer a high-quality, comprehensive benefits package including healthcare, paid time off, retirement planning and opportunities for career advancement. Some offerings are dependent upon the role, employment type, work schedule or location:
- Paid Time Off
- Medical, Dental, Vision and Prescription Insurance
- 401(k) Retirement Plan with Company Match
- Flexible Spending Account | Health Savings Account
- Tuition Reimbursement
- Employee Discount
- Parental Leave
- Life Insurance
Hourly Pay Rate: $25.00 - $27.00. Final pay rate shall be determined and is based on experience and qualifications.
At this time, Blue Nile will not sponsor a new applicant for employment authorization for this position.
Additional Information: Blue Nile is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status or any other basis prohibited under applicable federal, state or local law. Blue Nile will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law
Skills Required
- Bachelor's degree in Supply Chain, Logistics, Business Administration, or related field
- 1-2+ years of experience in supply chain, logistics, or operations
- Experience with ERP/WMS systems (e.g., SAP, Oracle)
- Basic to intermediate proficiency in Microsoft Excel and Office tools
- Strong understanding of inventory management and logistics processes
- Experience working with vendors, shipping, and procurement processes
What We Do
Blue Nile is the largest online retailer of certified diamonds, engagement rings, and fine jewelry. Our customers come to us for some of the most important moments of their lives. They count on Blue Nile to provide them with the most premium jewelry and the customer experience in the industry. Because of this, technology at Blue Nile is not your average gig. We obsess with our employee experience from start to finish, ensuring an incredible and premium experience every step of the way. Blue Nile technology culture is a learning culture. We seek many voices and perspectives to learn from each other and engineer the best possible solutions. We obsess over measurement, data, security, and automation to allow us to focus our creativity where it counts -- the employee and customer experience. If you're up for uniquely meaningful technology challenges, we'd love to add your voice to the team!
Why Work With Us
Our Technology Teams celebrate achievements and are inspired by success. They are nimble, innovative, and resourceful and make an impact on both the business and each customer’s personal experience. We value hard work, flexibility, and curiosity and collaborate to solve problems, constantly improve, and implement meaningful changes.
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