- Import, check, and distribute all Customer orders received through True Commerce and various other forms.
- Collation and management of both grower 3-day estimates and central pack house stock sheets.
- Plan a wide range of customer orders efficiently and accurately throughout the day using daily and weekly plans, distance to depot, pallet fill and Grower/Haulier restrictions to ensure customer service levels and expectations are achieved.
- Liaise with Account Managers and Planning teams for the allocation of daily customer orders.
- Discuss and confirm any required changes to Day 1 supply.
- Process customer orders through our internal systems and communicate orders to packhouses and growers.
- Distribute complete and final orders to Customers, Growers and Packhouses.
- Maintain and update relevant customer order requirements using various customer specific portals, websites and forms to support right first time processing of orders.
- Plan, Book and Distribute all haulage details from all Grower sites and update with any amendments using various haulier and customer portals and internal forms using our systems.
- Monitoring and checking post-delivery orders and resolve any overs/shorts and claim issues arising from completed customer orders.
- Obtain any relevant paperwork that can be used in the support of any claim.
- Ensure samples are processed and entered onto internal systems.
- Monitoring daily system checks have run and are completed as expected so following day runs smoothly.
- Ensure all paperwork is in order and saved.
- Liaise and build relationships with all areas of the business, Berry Gardens Growers, Customers, Hauliers, other suppliers, and other external parties.
- Department Champion role – The testing of any upgrades to the system
- Other ad hoc administrative duties as required.
Required previous experience within a comparable role.
Planning and Supply Chain experience within Fresh Produce is essential.
Good organisational and communication skills.
Good mind for mathematical problems & logical thinking.
Ability to work methodically with great attention to detail.
Good IT skills (Microsoft products mainly – Prophet Pr3 experience an advantage).
Ability to work as part of a Team and using own initiative.
Ability to work under pressure and to deadlines, planning time & priorities.
Ability to respond and make decisions quickly.
Ability to manage time to maximum effect.
Willingness to work unsocial hours, including Weekend’s and Bank Holidays & rota’d on call.
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What We Do
Driscoll’s is the global market leader for fresh strawberries, blueberries, raspberries and blackberries. With more than 100 years of farming heritage and hundreds of independent growers around the world, Driscoll’s is passionate about growing great tasting berries.
Driscoll’s exclusive patented berry varieties are developed through years of research using only natural breeding methods – that means no GMOs. A dedicated team of agronomists, breeders, sensory analysts, plant pathologists and entomologists help grow baby seedlings that are then grown on family farms. Our independent berry growers then work with Mother Nature, using experience and know-how to get the very best out of each strawberry, blueberry, blackberry and raspberry plant.
Driscoll’s is serious about yummy berries! Driscoll’s is the trusted brand for Only the Finest Berries ™.
