About THG
We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.
Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.
From Manchester to New York, we’re powered by a team of over 2500 people who work together, lead by example, and think BIG.
With us, you’ll go further, faster. What are you waiting for?
Life at THG Beauty
We know that beauty isn’t one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic.
By combining our portfolio of owned brands inclusive of ESPA, Ameliorate and Christophe Robin, with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online.
THG Beauty’s breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry’s digital strategic leader.
Why be a Supply Chain Co-ordinator (IRE DC) at THG Beauty?
Working in a fast-paced environment, you’ll join the LOOKFANTASTIC & Cult Beauty Supply Chain team, reporting to the EU & ROI Supply Chain Planner and playing a key role in keeping our inbound operations running smoothly across both divisions.
You’ll take ownership of the day-to-day movement of orders into the EU and ROI, working closely with suppliers, our 3PL and internal teams to ensure stock arrives where it needs to be, when it needs to be there.
A key part of the role will be managing our beauty consolidation model, coordinating supplier deliveries and inter-warehouse transfers, and building outbound trailer plans to consolidate brand pallet volumes into our Poland and ROI warehouses. You’ll help us maximise full truckloads (FTLs), improve efficiency and keep our supply chain moving.
As Supply Chain Co-ordinator, you’ll:
- Own EU & ROI Beauty forward planning, aligning supplier intake to demand to warehouse capacity.
- Manage the EU & ROI Beauty consol models, liaising daily with the external partners on bookings, cut-offs and exceptions.
- Produce EU & ROI Beauty consol performance reporting.
- Manage supplier deliveries across Core and Cult, chasing shortfalls and re-booking missed slots.
- Co-ordinate inter-warehouse transfers (IWT) from M2 into the 3PL for onward movement.
- Validate ROI & EU Beauty consol invoicing — invoiced charges vs. weekly dispatch vs. total pallets, plus customs DAP invoice checks
- Resolve supplier inbound delivery queries, merchandising queries
- Support with any weekly reporting to be shared with internal stakeholders.
- Work closely with B&M when collating priority orders based on imminent deliveries.
- Support suppliers with order management & systemic delivery booking support (if required) in a timely manner.
What skills and experience do I need for this role?
- Supply chain / logistics co-ordination experience, ideally in retail or FMCG beauty
- Working knowledge of Ex-Works freight, consolidation and inco-terms
- Strong Excel and reporting skills; comfortable building and maintaining recurring reports
- Confident supplier and 3PL/carrier communication, with the ability to chase and escalate,
- Detail-focused with ability to reconcile freight invoices against dispatch plans
- Able to prioritise a high volume of daily tasks alongside weekly planning tasks
- Good organisational skills.
- Good communicational skills.
- Candidate needs to be a team player who is able to support the wider team in achieving our daily, weekly and monthly SLA’s.
What’s in it for me?
Career Development
- Access bespoke development programmes that have been designed and developed by our in-house L&D team.
- Continued development through our upskilling programme that is delivered in partnership with an industry-leading training provider.
Enhanced Leave
- 25 days annual leave plus bank holidays.
- Don’t want to work on your birthday? We don’t either! Enjoy your day off on us!
- Enhanced maternity and paternity pay, depending on length of service.
- Up to 10 days compassionate leave.
- Buy back up to 3 days each year.
- Unlock 2 days volunteer leave after 12-months.
Wellbeing Support
- Access face-to-face and virtual appointments with our in-house GP.
- Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa.
- State-of-the-art on-site gym.
- Access to our on-site physio.
Other Perks
- Save up to 12% on the cost of personal tech through our salary sacrifice scheme.
- Subsidised bus pass from Manchester City Centre to our ICON office.
- Up to 50% staff discount on THG brands.
- On-site staff shop.
- Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation.
- Anniversary gifts when you hit 5 and 10 years of service.
THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.
THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.
Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.
Skills Required
- Supply chain or logistics coordination experience, ideally in retail or FMCG beauty
- Working knowledge of Ex-Works freight, consolidation, and Incoterms
- Strong Microsoft Excel and reporting skills, including building and maintaining recurring reports
- Confident communication with suppliers and 3PLs or carriers, including chasing and escalation
- Attention to detail and ability to reconcile freight invoices against dispatch plans
- Ability to prioritize a high volume of daily tasks alongside weekly planning tasks
- Good organizational skills
- Good communication skills
- Ability to work as a team player and support daily, weekly, and monthly SLAs
What We Do
THG (www.thg.com) is a vertically integrated, digital-first consumer brands group, retailing its own brands predominantly in beauty and nutrition, plus third-party brands, via its proprietary, end-to-end, e-commerce technology, infrastructure and brand-building platform (THG Ingenuity) to an online and global customer base.
