Who we are
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.
About the role:
Samsara is looking for a Business Systems Analyst to join our Business Systems team in India. This team makes our systems and processes more efficient, reduces manual work, and enables the company to run better. As a BSA, you will be a subject matter expert for our Supply Chain systems, responsible for managing day-to-day support and delivering enhancements for core applications like E2open.
This role is ideal for a professional with a deep understanding of the supply chain domain and hands-on experience with planning processes. You will work closely with business users, vendors, and internal IT teams to resolve incidents, implement system improvements, and ensure our supply chain systems operate smoothly in a global, cross-functional environment.This role does require flexibility to overlap with North American working hours for collaborative tasks.
This is a hybrid position requiring 3 days per week in our Bangalore office and 2 days working remotely. Relocation assistance will not be provided for this role. This position requires working hours in the IST time zone.
In this role, you will:
- System Support & Operations: Provide Run-the-Business (RTB) support for E2open and other supply chain applications. Manage incidents, coordinate system upgrades, and perform root cause analysis to maintain system health and reliability.
- Business Analysis & Solutioning: Elicit, document, and analyze business requirements from cross-functional teams. Design and implement forward-thinking solutions through system configuration and low-code/no-code customizations.
- Project & Enhancement Delivery: Lead and participate in enhancement projects by coordinating with teams across North America and Asia for requirements gathering, testing, and deployment.
- Process Improvement & Documentation: Maintain clear documentation for current processes and system configurations. Continuously identify opportunities to streamline workflows and drive a mindset of continuous improvement.
- Cross-Functional Collaboration: Partner with teams in Integration, Data, and NetSuite (NS) to ensure seamless system operations and data integrity.
Minimum requirements for the role:
- Bachelor's degree in Supply Chain Management, Information Systems, Business Administration, or a related field.
- 5+ years of experience as a Business Systems Analyst with a focus on supply chain systems.
- Deep understanding of Supply Chain management principles with hands-on experience in demand planning, supply planning, and S&OP.
- Strong experience with Supply Chain modules, specifically Demand Planning, Supply Planning, and Collaboration
- Proven ability to gather business requirements, perform system analysis, and manage user acceptance testing (UAT).
- Excellent communication skills, with the ability to translate business needs into technical solutions.
- Flexibility for occasional overlap with North American working hours for collaborative tasks.
An ideal candidate also has:
- Direct experience with E2open modules
- Experience with Product Lifecycle Management (PLM) systems, such as Propel.
- Knowledge of Agile methodologies and experience working in sprints.
- Experience working with systems that handle sensitive data and follow formal change management processes.
- A strong work ethic, with the ability to manage priorities and work effectively in a fast-paced environment.
#LI-hybrid
At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.
Benefits
Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, and much, much more. Take a look at our Benefits site to learn more.
Accommodations
Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email [email protected] or click here if you require any reasonable accommodations throughout the recruiting process.
Flexible Working
At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
Fraudulent Employment Offers
Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com’ or ‘@us-greenhouse-mail.io’. For more information regarding fraudulent employment offers, please visit our blog post here.
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What We Do
Samsara is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. With tens of thousands of customers across North America and Europe, Samsara is a proud technology partner to the people who keep our global economy running, including the world’s leading organizations across construction, transportation and warehousing, field services, manufacturing, retail, logistics, and public sector. The company’s mission is to increase the safety, efficiency, and sustainability of the operations that power the global economy.
Why Work With Us
We empower companies to operate more efficiently in a dynamic world, keep their employees and customers safe 24/7, and meet the growing urgency for sustainability. We get to create and support leading-edge technologies like computer vision, edge computing, and data analytics to address vexing challenges often ignored by the tech industry.
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Employees engage in a combination of remote and on-site work.
