Supply Chain Business Operations Intern (Spring 2027)

Posted 5 Days Ago
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South San Francisco, CA, USA
In-Office
Internship
Aerospace • Hardware • Logistics • Robotics • Software • Transportation
Zipline democratizes access to critical medical supplies through instant drone delivery.
The Role
Supports Zipline’s Supply Chain Business Operations team through supply chain research, program management, reporting, business intelligence, process improvement, digital workflow development, and KPI tools. The intern will analyze data, identify operational and cost-efficiency opportunities, develop strategies, create software enablement materials, and collaborate with technical and non-technical teams to improve supply continuity and supply chain performance.
Summary Generated by Built In
About Zipline

Zipline is the world’s largest and most experienced drone delivery service. We are on a mission to serve all humans equally by ensuring access to food, medicine and essential goods anytime, anywhere. We design, build, and operate the world’s largest autonomous logistics system, delivering critical supplies quickly and reliably. Today, Zipline operates on four continents, makes a delivery somewhere in the world every 30 seconds, and has completed millions of deliveries to date, including blood, vaccines, medical supplies, food, and retail products. 

Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.

Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.

We operate at a global scale and are looking for practical problem solvers who thrive on real-world challenges and rapid growth. Our team is motivated by building systems that have a direct, meaningful impact on people’s lives and by scaling the future of logistics. We are seeking people who sculpt from first principles, enjoy facing adversity, and can do the impossible at record breaking speeds.

About the Supply Chain Business Operations Team 

The Supply Chain BizOps team’s mission is to ensure supply continuity and cost efficiency while enabling Zipline’s growth. The team also builds business intelligence capabilities that inform strategic decisions across product, production, and operations.

The team is responsible for strategic planning, high-priority program management, executive communications, and digital transformation. Through strong strategic thinking and execution excellence, team members lead cross-functional and cross-commodity initiatives that drive measurable impact across cost, quality, and supply ramp-up.

The Role

The role sits at the intersection of data analytics, strategy design, market intelligence, and digital transformation. The role will partner with business analysts and strategists to identify opportunities to evolve Zipline Supply Chain, develop and execute strategies, and operationalize digital workflows. These efforts will improve Zipline’s unit economics and support its long-term growth.

What You'll Do
  • Conduct due diligence on the latest best-practice supply chain operations
  • Manage programs to achieve Supply Chain goals and own reporting 
  • Build business intelligence to inform Supply Chain operations excellence, cost control, supply continuity improvement
  • Strategize Zipline Supply Chain operations excellence and drive implementation
  • Create enablement materials that help software development team develop future digital solutions
  • Build digital tools to measure and oversee KPIs for Supply Chain
What You'll Bring
  • Pursuing a degree in Supply Chain, Operations, Industrial Engineering, Business Analytics, Data Science, Computer Science, or related field
  • Strong analytical skills with experience to analyze data and generate insights
  • Interest in supply chain excellence, process improvement, digital transformation, and AI-enabled solutions
  • Experience with SQL, Python, Power BI/Tableau, automation tools (coding experience is a plus)
  • Ability to build simple MVPs/prototypes, test ideas quickly, and iterate based on feedback
  • Strong communication skills and ability to work cross-functionally with technical and non-technical teams
What Else You Should Know

Our internships are full-time positions, in-person at our South San Francisco office. We will host our Spring 2027 interns from January to April/May 2027. 

Candidates are limited to three (3) applications within a 30-day period.

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws or our own sensibilities.

Zipline is also committed to providing reasonable accommodations to individuals with disabilities. Please let your point of contact at Zipline know if you require any accommodations throughout your interview process.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Zipline ’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Skills Required

  • Pursuing a degree in Supply Chain, Operations, Industrial Engineering, Business Analytics, Data Science, Computer Science, or a related field
  • Strong analytical skills and experience analyzing data to generate insights
  • Interest in supply chain excellence, process improvement, digital transformation, and AI-enabled solutions
  • Experience with SQL, Python, Power BI or Tableau, and automation tools
  • Ability to build simple MVPs or prototypes, test ideas quickly, and iterate based on feedback
  • Strong communication skills and ability to work cross-functionally with technical and non-technical teams

Zipline Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Zipline and has not been reviewed or approved by Zipline.

  • Healthcare Strength Healthcare coverage is consistently described as comprehensive and high quality, with multiple plan choices, low out‑of‑pocket costs, and additions like HRA, One Medical, and fertility support.
  • Parental & Family Support Parental and family leave is highlighted as generous and meaningfully used, reinforcing support for major life events.
  • Leave & Time Off Breadth Paid time off, sick days, and holidays are portrayed as solid and broadly available, contributing to overall benefits depth.

Zipline Insights

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The Company
HQ: South San Francisco, CA
375 Employees
Year Founded: 2014

What We Do

Zipline is the world's largest autonomous delivery network and is powered entirely by fixed-wing drones. Our fleet circles the equivalent distance of the equator every 2.5 days, and we have shipped hundreds of thousands of critical medical products across Rwanda, Ghana, and now beginning in the United States.

Why Work With Us

Zipline is the perfect intersection of super cutting-edge tech, deep social mission, and extremely compelling business case. Our small, scrappy, customer-obsessed, humble, and mission-driven team has set the bar for what is possible in the drone logistics industry globally, and has designed some incredibly elegant technology in the process.

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