At Bionic, we're on a mission to make it easier for small businesses to run and grow. We help SMEs compare and switch essential services including energy, connectivity, water, insurance and finance, combining smart technology with expert support to save customers time and money.
The Role
We're looking for a commercially focused Supplier Relationship Manager to maximise the value of our supplier partnerships across Connectivity, Water and Tech.
You'll build strong relationships with suppliers, improve commercial performance, negotiate competitive pricing, and identify opportunities to grow revenue, profitability, and customer value. Working closely with Commercial and Sales teams, you'll play a key role in shaping our supplier strategy and expanding our product offering.
This is a strategic, commercially driven role focused on supplier performance, negotiations, proposition development, and partnership growth rather than day-to-day operational management.
What You'll Be Doing
- Develop and manage strategic supplier relationships.
- Create joint business plans and lead regular business reviews.
- Drive supplier performance across sales, conversion, revenue and profitability metrics.
- Negotiate commercial terms, pricing, incentives, and retention offers.
- Identify opportunities to improve propositions and customer outcomes.
- Source and onboard new supplier partners to strengthen our market offering.
- Work closely with Sales, Commercial, Product and Finance teams to deliver growth opportunities.
- Resolve significant commercial or supplier performance issues and drive improvements.
What We're Looking For
Essential
- Experience in supplier management, partnerships, account management, business development, or a similar commercial role.
- Strong relationship-building skills with the ability to influence senior stakeholders.
- Proven commercial negotiation experience.
- Strong commercial acumen and analytical skills.
- Experience using performance data to drive improvements and identify growth opportunities.
- A proactive, results-focused approach with strong stakeholder management skills.
Desirable
- Experience in Connectivity, Telecoms, Water, Technology, Utilities, or other B2B service sectors.
- Knowledge of SME markets, comparison services, or indirect sales channels.
- Experience managing multiple supplier relationships and leading commercial reviews.
What Success Looks Like
- Strong supplier partnerships that deliver mutual growth.
- Improved revenue, gross profit, conversion, and supplier performance.
- More competitive pricing and stronger customer propositions.
- Successful introduction of new suppliers and products.
- Measurable commercial growth from existing and new partnerships.
Why Join Bionic?
You’ll have the opportunity to shape how Bionic works with its suppliers across several important product verticals, influence commercial strategy and develop partnerships that directly contribute to business growth.
This is a role for someone who enjoys building relationships, negotiating commercially, identifying opportunities, and turning supplier partnerships into tangible business results.
Interview process
- Initial conversation with one of our Talent Acquisition Team
- 1st stage interview with the hiring manager
- Final stage interview, with some of the wider team
Benefits
We know that our employees are what sets us aside from our compe titors; our benefits are just part of the way we say thanks.
Enhance your health & wellbeing 🌱
- Private healthcare cover
- Employee Assistance Programme, including a virtual GP service, priority physio & talking therapies
- Eyecare scheme
Taking time away from work 🏖️
- 25 days annual leave, increasing with tenure
- 1 paid family & religious day of leave per year - following successful probation period
- 1 paid charity volunteering day per year
- Option to buy/sell up to an additional 3 days leave per year
Family matters: for the special moments 🏠
- Enhanced maternity, paternity or shared parental leave
- 2 days off for your wedding upon joining, and up to 5 days after 2 years' service
Financial wellbeing 💸
- Auto-enrolled salary sacrifice pension scheme
- Life assurance
- Season ticket Loans, salary advances & loans to buy/rent a home – based on tenure
- Cycle to work scheme
Recognition 🌟
- Highflyers incentive, a VIP experience for our high performers across Bionic group to celebrate success
- Company summer & Christmas party celebrations, business and local zonely & annual awards and recognition
- Long service awards
Skills Required
- Experience in supplier management, partnerships, account management, business development, or a similar commercial role
- Strong relationship-building skills and ability to influence senior stakeholders
- Proven commercial negotiation experience
- Strong commercial acumen and analytical skills
- Experience using performance data to drive improvements and identify growth opportunities
- Proactive, results-focused approach with strong stakeholder management skills
- Experience in connectivity, telecoms, water, technology, utilities, or other B2B service sectors
- Knowledge of SME markets, comparison services, or indirect sales channels
- Experience managing multiple supplier relationships and leading commercial reviews
What We Do
Bionic is an expert comparison service for SMEs. Our experts compare trusted UK business suppliers and talk customers through the results on their screens. We’re the UK market leader, established for over a decade, with more than 200,000 UK businesses helped. Rated Excellent on Trustpilot. Bionic is 7th in the Sunday Times ‘best companies to work for’. Our amazing people and high-performance culture are a key part of our business strategy. We’re part of something bigger than any one of us, and our energy and passion is striking. Sign-up to The Backbone, our newsletter for anyone who owns, runs or works at a SME: https://thebackbone.substack.com/p/coming-soon
