Supplier Quality Manager

Posted Yesterday
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4 Locations
In-Office
102K-177K Annually
Senior level
Healthtech • Biotech • Pharmaceutical • Manufacturing
The Role
Leads supplier quality programs for external medical device manufacturers, ensuring compliance with quality systems, regulatory standards, process controls, and product requirements. Oversees supplier qualification, audits, metrics, risk management, quality agreements, investigations, CAPA, change management, validation, and continuous improvement. Partners cross-functionally to resolve quality and supply risks, supports audits and inspections, and recruits and develops a high-performing supplier quality team.
Summary Generated by Built In

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world.  We provide an inclusive work environment where each person is considered as an individual.  At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Quality

Job Sub Function:

Supplier Quality

Job Category:

People Leader

All Job Posting Locations:

Palm Beach Gardens, Florida, United States of America, Raynham, Massachusetts, United States of America, Warsaw, Indiana, United States of America, West Chester, Pennsylvania, United States of America

Job Description:

About MedTech

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.


Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech 


We are searching for the best talent for a Supplier Quality Manager to be located at a Raynham, MA; Warsaw, IN; Palm Beach Gardens, FL or West Chester, PA.


The Supplier Quality Manager is accountable for establishing and monitoring robust quality assurance programs to ensure external manufacturers consistently meet DePuy Synthes quality, regulatory, and business requirements. This includes oversight of supplier quality systems, manufacturing process controls, product quality performance, risk management activities, and compliance with applicable global regulations and standards. The Source Quality Manager drives continuous improvement initiatives, strengthens supplier capabilities, and fosters a culture of quality excellence to ensure the reliable delivery of safe, effective, and compliant products.


Key Responsibilities:

  • Lead Source Quality and Purchasing Controls for external manufacturers, ensuring supplier quality systems, process controls, and product quality requirements consistently meet DePuy Synthes, regulatory, and industry standards.
  • Drive Supplier Performance and Compliance through supplier qualification, quality metrics, risk management, quality agreements, audits, and ongoing performance monitoring to ensure a compliant and reliable supply base.
  • Champion Continuous Improvement and Digital Transformation by simplifying, standardizing, and digitizing Supplier Quality processes, systems, and reporting to improve efficiency, effectiveness, and compliance.
  • Provide Technical Quality Leadership for supplier-related quality activities including nonconformance management, investigations, CAPA, change management, verification and validation, and manufacturing process controls.
  • Partner Cross-Functionally and with External Manufacturers to resolve quality issues, mitigate supply and compliance risks, support product lifecycle activities, and achieve business objectives.
  • Develop and Lead a High-Performing Team by recruiting, coaching, and developing talent, establishing effective training programs, and fostering a culture of quality, accountability, and continuous improvement.
  • Support Business and Regulatory Objectives through leadership during internal audits, supplier assessments, and regulatory inspections while ensuring financial, GMP, Health, Safety, and Environmental commitments are met

Qualifications

Education:

  • University/Bachelor’s degree or equivalent in Engineering/Scientific or associated relevant Technical / Engineering discipline is required. 
  • An Advanced degree in engineering/scientific or discipline is preferred. 

Experience and Skills

Required:

  • A minimum of 6 years progressive experience in a regulated industry. 
  • A minimum of 2 years of experience in a managerial capacity. 
  • Previous work experience with Suppliers. 
  • Demonstrated knowledge of business impact of compliance issues and risk management. 
  • Experience in leadership roles involving project management, problem solving and technical projects. 
  • This individual is expected to possess high performing skills in negotiating and influencing decision makers, decision making skills, communication skills, judgement, tact and leadership skills. 

Preferred:

  • Relevant experience in medical devices and/or pharmaceutical industry.
  • Experience in Supply Chain and/or R&D.
  • Experience with Six Sigma/Process Excellence tools, training and certification.

Other:

  • This position may require up to 20% travel, both domestic and international.

Johnson & Johnson announced plans to separate our Orthopedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals.


Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.


Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. 


Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers , internal employees contact AskGS to be directed to your accommodation resource.

Required Skills:



Preferred Skills:

Coaching, Consistency, Controls Compliance, Critical Thinking, Data Savvy, Engineering, Financial Competence, Good Automated Manufacturing Practice (GAMP), ISO 9001, Lean Supply Chain Management, Leverages Information, Process Improvements, Quality Control Testing, Quality Standards, Quality Systems Documentation, Quality Validation, Science, Technology, Engineering, and Math (STEM) Application, Technologically Savvy

The anticipated base pay range for this position is :

$102,000.00 - $177,100.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period10 days
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year
For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits

Skills Required

  • Bachelor's degree or equivalent in engineering, scientific, technical, or related discipline
  • Advanced degree in engineering, scientific, or related discipline
  • At least 6 years of progressive experience in a regulated industry
  • At least 2 years of managerial experience
  • Previous experience working with suppliers
  • Knowledge of the business impact of compliance issues and risk management
  • Leadership experience involving project management, problem solving, and technical projects
  • Strong negotiation, influencing, decision-making, communication, judgment, tact, and leadership skills
  • Experience in medical devices and/or pharmaceuticals
  • Experience in supply chain and/or research and development
  • Experience with Six Sigma or process excellence tools, training, and certification

Johnson & Johnson Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Johnson & Johnson and has not been reviewed or approved by Johnson & Johnson.

  • Healthcare Strength — Healthcare coverage is characterized as comprehensive across medical, dental, and vision, with added supports like onsite clinics, fitness centers, and Employee Assistance resources. Mental-health services and wellbeing reimbursements are also described as meaningful components of the overall package.
  • Retirement Support — Retirement offerings are portrayed as a major differentiator, combining a 401(k) with employer matching and an employer-funded pension plan. Stock options and other long-term financial supports are also positioned as part of the broader rewards mix.
  • Parental & Family Support — Family-related benefits are presented as notably strong, including paid parental leave for all new parents and additional leave types for caregiving and bereavement. Financial assistance for adoption, fertility treatment, and surrogacy is highlighted as a significant support.

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The Company
HQ: New Brunswick, NJ
143,612 Employees
Year Founded: 1886

What We Do

Profound Change Requires Boldness. Johnson & Johnson is the largest and most broadly based healthcare company in the world. We’re producing life-changing breakthroughs every day, and have been for the last 130 years. The combination of new technologies and your expertise enables amazing things to happen. Teams from J&J’s consumer business are creating digital tools to help people track the health of their skin. Those working in medical devices are 3-D printing artificial joints personalized for each patient, while researchers in pharmaceuticals use AI to discover lifesaving drugs. Imagine what the rest of our team of 134,000 people at 260 companies in more than 60 countries across the world is accomplishing. We redefine what it means to be a big company in today’s world. Social Media Community Guidelines: http://www.jnj.com/social-media-community-guidelines

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