The Role
Lead supplier quality audits and evaluations to ensure conformance with Tokai Rika standards. Investigate and resolve quality issues with suppliers and internal teams using root cause analysis and quality tools, implement improvements to processes, sampling, testing, and documentation, and support warranty investigations and reporting to management.
Summary Generated by Built In
Conducts various audits with key suppliers and evaluate the risk. Takes lead role in evaluations of suppliers for conformance to Tokai Rika quality standards; Acts as a point of contact for suppliers to improve quality system and meet Tokai Rika quality standards. Interacts with internal Engineers, Managers, and Suppliers to investigate and analyze quality issues, verify countermeasures and follow up on issue resolution both internally and with suppliers; Applies knowledge of problem solving techniques and root cause analysis to resolve complex issues; Has good working knowledge of a wide variety of problem solving / quality tools and manufacturing process control items and mentors suppliers on correct application of these tools.
Duties
- Develop, maintain, and improve processes and systems at suppliers to ensure compliance with customer and internal quality standards and expectations; identify and assist in the resolution of systemic quality problems.
- Audit, review, and evaluate systems and processes at suppliers and internal manufacturing plants to ensure quality standards are maintained.
- Collaborate with focused suppliers and/or develop, implement, and improve their quality standards and manufacturing practices by using Tokai Rika training materials.
- Submit various audit reports to Senior management at TRAM and Tokai Rika Japan.
- Collaborate with suppliers and/or internal manufacturing sites to establish concerted understanding of quality standards and expectations for materials, components, and goods produced.
- Translate Tokai Rika expectations to suppliers in order to avoid critical defects.
- Audit, evaluate, and implement improved sampling and testing procedures for both supplier and internal manufacturing sites to meet Tokai Rika quality standards.
- Collaborate with suppliers and internal manufacturing sites to develop and implement modifications to work areas, processes, component and product specifications, material specifications, and testing and inspection procedures which provide compliance with quality standards.
- Collect, compile, analyze, and evaluate quality data and prepare reports and presentations for internal and external audiences.
- Assist in coordination with the plant side during investigations of customer claims in order to identify and resolve quality problems; provide technical advice and assistance to suppliers.
- Support warranty team on warranty claims investigation for root cause analysis and corrective actions implementation on gemba. Get clean point date from the plants to allow the warranty team to submit all necessary information on QMIS to close FQPRs’ and any other kind of customer request for investigation.
- Perform other work as assigned by Quality Management.
Requirements
- Bachelor's degree in Engineering or similar field
- 7+ years of experience in a Supplier Quality Engineering role.
- Willingness to work at internal manufacturing sites and supplier plants.
- Willingness to travel daily and be flexible to travel to various locations.
- Willingness to travel up to 50% overnight.
TRAM, Inc. is a Japanese owned automotive parts supplier, serving the Japanese Transplants (Toyota, Nissan, Subaru, etc.) as well as the domestic OEMs (Ford and GM). Located in Plymouth, MI, TRAM, Inc. is a subsidiary company of Tokai-Rika Co. LTD, which is located in Nagoya, Japan. TRAM was founded in 1986 and currently employs 2,500+ people at our 5 locations.
We manufacture automotive components such as switch-related products (window regulators, headlights, cruise control, turn signals, multifunction and HVAC switches), security and safety-related products (shift levers, steering wheels, steering locks, seat belts, key cylinders, mechanical and remote keys).
Shift your career into drive and help TRAM make the driving experience an intuitive connection between the human body and the vehicle.
TRAM, Inc. is an Equal Opportunity Employer.
For additional information about our companies, please see our web site at http://www.tokai-rika.co.jp/en/
This is a great opportunity to join our growing organization and enhance your skills to become a valuable member of our successful team!
Skills Required
- Bachelor's degree in Engineering or similar field
- 7+ years of experience in a Supplier Quality Engineering role
- Willingness to work at internal manufacturing sites and supplier plants
- Willingness to travel daily and be flexible to travel to various locations
- Willingness to travel up to 50% overnight
- Knowledge of problem solving techniques, root cause analysis, and quality tools; ability to mentor suppliers
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The Company
What We Do
TRAM, Inc. is a North American subsidiary of Tokai-Rika Co. LTD, serving as a Tier 1 automotive parts supplier for major OEMs like Toyota, Nissan, Ford, and GM. They specialize in the design, manufacture, and assembly of automotive components, including switch-related products, security systems, and safety devices like seat belts and steering wheels, with a mission to create intuitive connections between the human body and the vehicle.
