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The Role
Develop and manage supplier approval, oversight, performance monitoring, audits, corrective actions, certification, and First Article Inspection processes. Maintain the Approved Vendor List, track supplier quality metrics, coordinate SCAR closure, support supplier training, and ensure aerospace quality requirements are met. The role requires regular supplier audits, quality-system expertise, effective communication, and collaboration with purchasing and quality teams.
Summary Generated by Built In
De Havilland Aircraft of Canada Limited (DHC) is a storied name in the aerospace industry, recognized worldwide for its pioneering contributions to aviation and its unwavering commitment to quality, innovation, and reliability. Headquartered in Calgary, AB, DHC currently has approximately 2,400 employees across British Columbia, Alberta and Ontario, as well as in markets and distribution hubs world-wide.
Established in 1928, De Havilland Canada has a rich history marked by the development of some of the most iconic and versatile aircraft ever built. These aircraft have served a variety of roles—from bush flying to commercial aviation—and are celebrated for their rugged durability, operational versatility, and excellence in performance.
Over the decades, De Havilland Canada has evolved to meet the changing needs of the aviation industry. Today, we are more than just an aircraft manufacturer; we are a comprehensive aerospace company with capabilities that span design, production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled engineers, technicians, and industry professionals who are dedicated to upholding the highest standards of craftsmanship and innovation.
Are you excited about building the future of Canadian aviation? Do you take pride in precision workmanship and want to see your skills contribute to aircrafts that will take flight around the world? Join the team of skilled aircraft technicians, and aviation professionals supporting the DHC-515 Final Assembly Line, where your expertise will directly contribute to the production of world-class aircrafts.
Position Summary
The Supplier Quality Engineer develops, implements, and coordinates the supplier approval process, develops supplier performance evaluations/control systems to ensure an accurate register of approved suppliers is maintained and to collaborate with the First Article Inspection (FAIR) process by loading/initiating FAIR files for new parts for both production and supplier new parts.
Key Responsibilities
- Develop, implement, and maintain a Supplier Approval Process including coordination Quality and/or technical requirements
- Develop and implement a Supplier Control System including proposing current & multi-year annual oversight plans -travelling to suppliers for audits regularly
- Maintain an accurate and up-to-date register of Approved Suppliers (Approved Vendor List) including status/ metrics
- Implement the Supplier Quality Manual and related sub tier document
- Implement, and maintain a Supplier performance monitoring system (influenced by performance and risk indicators)
- Load new part information into Net-Inspect. Follow up on FAIR status with vendors until files are completed by suppliers and approved
- Manage the Supplier Corrective Action Request (SCAR) process. This includes providing updates to and reporting on SCAR metrics (on the MOS board or through reports requested by the Director of Quality)
- Organize, perform Supplier Audits, and report results. This includes proactively creating and updating the Supplier Audit Plan/schedule and seeking timely approval of audit budget/expense and schedule changes
- Follow through on audit SCARs to ensure timely closure escalates proactively when risks to closure activities are apparent
- Manage & Monitor the Supplier Certification (delegation of authority) program, develop methods for proactive measurement
- Provide advice & training to purchasing personnel related to Supplier QA processes
- Work as part of the Supplier Quality team to ensure program specific requirements (e.g., CL, Twin Otter, etc.) are clearly delineated to the appropriate supplier base
- Assist in the development of standard work for all division activities respecting Lean principles
- Understand metrics that measure key performance parameters
- Strive to achieve world class levels of customer service in every interaction
Qualifications
- Minimum 5 years’ experience working with Supplier Management
- Certified Internal Auditor; Certified Lead Auditor preferable
- Minimum 5 years’ experience working under ISO9001, AS9100 or similar standard
- Minimum 5 years’ experience in auditing (Internal, Third-party, or similar audits)
- Bachelor’s degree in engineering or equivalent an asset
- Experience, and understanding technical skills related to critical process specifications
- Experience in QMS metrics including measuring and monitoring manufacturing processes.
- Experience with performing quality assessments including prior audit experience to AS9100 or ISO9001
- Demonstrated ability to communicate effectively both orally and in writing
- Excellent interpersonal skills and the ability to manage conflicts
Why work at De Havilland?
De Havilland Canada is a Canadian-owned and operated aircraft manufacturer dedicated to providing rewarding opportunities in a diverse and welcoming workplace.
- Work with a team that makes a true difference in the world-making it possible for people to travel around the globe efficiently, comfortably and safely.
- We’ve manufactured over 5,600 aircraft including the most advanced turboprop in the air today. Our experience and expertise in constructing the highest performing aircraft in the industry is second to none.
- Our state-of-the-art manufacturing facilities are dynamic workplaces led by teams that support and encourage all employees.
- With a passionate team of innovators and a global network of support, De Havilland Canada proudly carries on it’s tradition as a leader in aerospace.
In addition to plenty of opportunities for career growth in a stimulating work environment, De Havilland Canada offers:
- Competitive wages
- Paid vacation
- Extended health benefits (medical, dental, vision, paramedical)
- Life insurance
- RRSP/DPSP Plan
- Employee and family assistance program
At De Havilland Aircraft of Canada (DHC), we are committed to protecting our people, customers, shareholders and the public through Health & Safety Excellence. As such, it is expected that all employees maintain strict adherence to Health & Safety Policies and to perform key physical tasks of the position described in the job description and interview process. This may include but is not limited to the ability to work in a variety of environmental conditions including temperature extremes, confined spaces, working at heights and with or around chemicals. Employees are expected to adhere to the use of personal protective equipment (PPE) when at work which must include but is not limited to the ability to maintain a positive fit test when mask use is required.
At De Havilland Canada, we aim to be inclusive and diverse and provide equal opportunity for employment. All qualified applicants, regardless of gender, age, race, religion, sexual orientation, and disability, are encouraged to apply. De Havilland will accommodate the needs of applicants with disabilities throughout all stages of the selection process. If you need accommodation during the recruitment process, please advise your Talent Acquisition representative. Information relating to the need for accommodation and accommodation measures will be addressed confidentially.
Any offer of employment is conditional on the completion of positive and satisfactory background checks, which may include, proof that you are legally entitled to work in Canada, professional references, verification of employment history, verification of educational background and criminal background checks.
Skills Required
- Minimum 5 years of experience working with supplier management
- Certified Internal Auditor
- Certified Lead Auditor
- Minimum 5 years of experience working under ISO 9001, AS9100, or a similar standard
- Minimum 5 years of auditing experience, including internal, third-party, or similar audits
- Bachelor's degree in engineering or equivalent
- Experience and understanding of technical skills related to critical process specifications
- Experience with QMS metrics and measuring and monitoring manufacturing processes
- Experience performing quality assessments and auditing to AS9100 or ISO 9001
- Effective oral and written communication skills
- Excellent interpersonal skills and conflict-management ability
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The Company
What We Do
De Havilland Aircraft of Canada is a Canadian aircraft manufacturer and global leader in turboprop and special-mission aircraft. Its portfolio includes the Dash 8, Twin Otter and Canadair 515, serving commercial and regional connectivity as well as aerial firefighting, search and rescue, medical evacuation, reconnaissance and surveillance. The company designs, manufactures, and supports aircraft that connect remote communities and carry passengers and cargo worldwide.
