Supplier Master Data Analyst

Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

Job Summary

The Supplier Master Data Analyst serves as the primary point of contact for employees, suppliers, and internal stakeholders, providing high-quality support across Supplier Information Management (SIM) and Procure-to-Pay (P2P) processes. This role is responsible for maintaining the accuracy, integrity, and governance of supplier master data to support procurement activities, invoice processing, payment execution, compliance requirements, and supplier lifecycle management.

The Analyst plays a key role in ensuring supplier data quality across enterprise systems while adhering to corporate policies, internal controls, regulatory requirements, and master data governance standards. Responsibilities include supplier onboarding and maintenance, data validation, compliance reviews, risk mitigation efforts, and continuous improvement initiatives designed to enhance operational efficiency and the overall user experience.

This position requires experience working with ERP and procurement platforms such as SAP, Oracle, Coupa, and Ariba, as well as a strong understanding of supplier master data governance, workflow management, and data quality practices. The ideal candidate is highly detail-oriented, analytical, customer-focused, and capable of collaborating effectively with global stakeholders in a fast-paced shared services environment.

Location: Monterrey, Mexico (Onsite)

• Act as the primary regional contact for business units, suppliers, Procurement, Accounts Payable, and other stakeholders regarding supplier master data inquiries and requests.
• Process supplier onboarding, profile updates, banking changes, tax information updates, and supplier deactivation requests while ensuring compliance with company policies and governance standards.
• Review and validate supplier documentation for completeness, accuracy, regulatory compliance, and adherence to internal controls.
• Maintain supplier master records across ERP, procurement, and workflow systems to ensure consistency and data integrity.
• Perform data quality reviews, duplicate record analysis, audits, and data cleansing activities to improve supplier master data accuracy.
• Investigate supplier data issues, conduct root cause analysis, and implement corrective and preventive actions to enhance process effectiveness.
• Support supplier onboarding and enablement activities, ensuring a positive and seamless supplier experience throughout the supplier lifecycle.
• Provide functional support and training to end users on supplier master data procedures, policies, controls, and standard operating procedures (SOPs).
• Communicate professionally with suppliers and internal stakeholders through written and verbal channels to resolve inquiries and requests.
• Identify and implement opportunities to automate, streamline, and standardize supplier data management processes while strengthening governance and compliance controls.
• Collaborate with Procurement, Accounts Payable, Compliance, Tax, Treasury, and Master Data Governance teams on cross-functional initiatives and projects.
• Monitor and support reporting, metrics, and KPIs related to supplier onboarding, data quality, service levels, and operational performance.
• Participate in User Acceptance Testing (UAT), system implementations, upgrades, and process improvement initiatives.
• Support internal and external audits by providing accurate documentation and demonstrating compliance with established controls.
• Perform additional duties and special projects related to transformation, automation, and continuous improvement initiatives.

• Strong customer service orientation with a focus on stakeholder satisfaction, supplier experience, and business partnership.
• Solid understanding of supplier master data governance, internal controls, compliance requirements, and risk management practices.
• Ability to interpret and consistently apply policies, procedures, and regulatory requirements to ensure compliance and informed decision-making.
• Strong analytical and problem-solving skills with the ability to identify trends, root causes, and process improvement opportunities.
• Proven ability to manage multiple priorities in a fast-paced, high-volume environment.
• Exceptional attention to detail and commitment to maintaining data accuracy and integrity.
• Excellent written and verbal communication skills in English, with the ability to effectively engage stakeholders at all organizational levels.
• Ability to work independently while collaborating across global teams and functions.
• Experience handling complex or escalated supplier data issues and serving as a subject matter expert.
• Continuous improvement mindset with a focus on process optimization, automation, and operational excellence.
• Advanced proficiency in Microsoft Excel and data analysis tools for reporting, reconciliation, and data quality management.

• Bachelor's degree in Accounting, Finance, Business Administration, Supply Chain, Information Systems, or a related field.
• Minimum of 3 years of experience in Supplier Master Data, Supplier Information Management (SIM), Vendor Master, Master Data Management, Procurement Operations, Shared Services, or related functions.
• Experience supporting supplier onboarding, supplier lifecycle management, and supplier data governance processes.
• Strong understanding of Procure-to-Pay (P2P) processes, including procurement, supplier setup, invoice processing, payment execution, and supplier maintenance.
• Experience working in a high-volume Global Business Services (GBS), Shared Services, or Finance Operations environment.
• Demonstrated ability to independently resolve supplier and stakeholder inquiries while meeting service level agreements (SLAs).
• Experience performing data quality analysis, validation, reporting, and master data governance activities.
• Hands-on experience with ERP and procurement platforms such as SAP, Oracle, Coupa, Ariba, PeopleSoft, or similar enterprise applications.
• Advanced Microsoft Excel skills, including data analysis, reporting, pivot tables, lookups, and data validation techniques.
• Experience with master data management tools, workflow platforms, data quality solutions, or governance applications (e.g., Informatica, ServiceNow, MDM platforms) is preferred.
• Familiarity with automation technologies, AI-enabled solutions, robotic process automation (RPA), and workflow tools is an advantage.
• Strong communication, organizational, and stakeholder management skills.
• Bilingual proficiency in English and Spanish.

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.