Job Summary
Act as the first-line accountable Contract Owner for third-party partner agreements within an assigned portfolio. Secure the contractual and compliance foundations required for partner-enabled sales, while protecting Telstra from unmanaged third-party risk. Operating across functional boundaries, ensure partners are onboarded correctly, contracts remain current and enforceable, obligations are monitored, and renewals or exits are executed in a controlled and timely manner.Job DescriptionWe're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.
This includes making Telstra the place you want to work. For you, that means a having career that grows with you and working with a team powered by human connection that prioritises wellbeing and choice.
What We Offer
Performance-related pay
Access to thousands of learning programs so you can level-up
Global presence across 22 countries; opportunities to work where we do business.
Purchased annual leave scheme
Additional Telstra day off
Additional 30% off Telstra products and services
Toolkit provided (laptop + mobile phone + plan paid for)
What You’ll Do
Telstra Enterprise - Enterprise Operations is responsible for the day-to-day operations of Telstra's enterprise business, including order fulfillment, customer support, and service delivery.
-Contract ownership: Hold first-line accountability as Contract Owner for an assigned set of partner/supplier agreements across their full lifecycle.
-Onboarding: Ensure new partners are onboarded correctly against the Supplier Governance Framework, including risk, cyber, compliance and commercial pre-requisites.
-Obligation management: Monitor partner obligations and trigger action where obligations are at risk.
-Renewals & exits: Plan and execute renewals, variations and partner exits in a controlled, timely manner — avoiding lapsed, evergreen or uncontrolled engagements.
-Strategic portfolio management: Lead the contractual response to business and structural change — including separations, carve-outs and transitions — ensuring partner agreements remain enforceable, transferable, and aligned to new ownership or operating boundaries.
-Operating model transitions: Support the establishment of new operating models by reshaping supplier agreements, redefining commercial constructs, and ensuring contractual alignment to future-state delivery, governance, and accountability frameworks.
-Risk & compliance: Identify, document and escalate contractual and third-party risks; ensure contracts remain enforceable and aligned to current Telstra policy.
-Stakeholder enablement: Partner with Sales, Alliance Leads, Partner Commercial & Rebates, Legal and -Procurement to translate commercial intent into compliant contracts, enabling sales without creating downstream risk.
-Data integrity: Maintain accurate contract records in Telstra's contract systems to support reporting and decision-making
About You
-Demonstrated experience in contract management, commercial operations, procurement or partner/vendor management.
-Working knowledge of supplier governance, third-party risk and contract lifecycle tooling.
-Strong attention to detail with the ability to manage a portfolio of agreements at pace.
-Able to operate across functional boundaries — comfortable engaging with Legal, Procurement, Risk, Sales and Partners.
-Bias for action, control and timeliness; resilient under competing priorities.
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We're amongst the top 2% of companies globally in the CDP Global Climate Change Index 2023, being awarded an 'A' rating. If you want to work for a company that cares about sustainability, we want to hear from you.
As part of your application with Telstra, you may receive communications from us on +61 440 135 548 (for job applications in Australia) and +1 (623) 400-7726 (for job applications in the Philippines and India).
When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from various backgrounds, ethnicities, genders and disabilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind, and we prioritise creating a workplace culture where everyone is safe and can thrive.
As part of the hiring process, all identified candidates will undergo a background check, and the results will play a role in the final decision regarding your application.
We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply, you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.
We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information or the application form, and require this in an alternate format, please contact our Talent Acquisition team on [email protected] or via the additional contact options found at www.telstra.com.au/careers/diversity-equity-and-inclusion/disability-employment
Skills Required
- Demonstrated experience in contract management, commercial operations, procurement or partner/vendor management
- Working knowledge of supplier governance, third‑party risk and contract lifecycle tooling
- Strong attention to detail with ability to manage a portfolio of agreements at pace
- Able to operate across functional boundaries and engage with Legal, Procurement, Risk, Sales and Partners
- Bias for action, control and timeliness; resilient under competing priorities
What We Do
We believe it’s people who give purpose to our technology. So we’re committed to staying close to our customers and providing them the best experience. And delivering the best tech. On the best network. Because our purpose is to build a connected future so everyone can thrive. We build technology and content solutions that are simple and easy to use, including Australia’s largest and fastest national mobile network. That’s why we strive to serve and know our customers better than anyone else – offering a choice of not just digital connection, but digital content as well. And that’s why we have an international presence spanning 15 countries, including China. In the 21st century, opportunity belongs to connected businesses, governments, communities and individuals. As Australia’s leading telecommunications and information services company, Telstra is proud to be helping our customers improve the ways in which they live and work through connection.
