Supplier Assessment Operations Onboarding Hub Lead - Executive Director

Job Description
Join the Supplier Assurance Services (SAS) team and play a pivotal role in safeguarding JPMC's global supply chain. As part of Global Supplier Services (GSS), SAS leads the execution of comprehensive risk management and assessment programs for all in-scope suppliers under JPMC's Corporate Third-Party Oversight (CTPO) program. Our team also drives key initiatives that support the Cybersecurity and Technology (CTC) function, implementing robust controls and processes to strengthen JPMC's security posture. Reporting directly to JPMC's Global Head of Corporate Third-Party Oversight, SAS supports all Lines of Business and regions worldwide, offering you the opportunity to make a meaningful impact across the organization.
As the Supplier Assessment Operations (Onboarding) Hub Lead on the Global Supplier Services team, you will oversee a regional team within a global assessment delivery function, responsible for executing over 1,700 supplier assessments annually across all risk tiers and regions. In this role, you will ensure that critical controls-including cybersecurity and technology-are thoroughly evaluated using established risk management frameworks. Reporting to the Global Head of Supplier Assurance Services, you will play a key part in firmwide supplier assurance activities. Success in this position requires a collaborative and innovative approach, with a focus on driving efficient, timely, and comprehensive onboarding assessment operations on a global scale.
Job Responsibilities

• Lead the delivery of comprehensive supplier onboarding assessments assigned to the hub, demonstrating a strong execution mindset and the ability to engage and influence stakeholders at all levels.
• Build and maintain effective relationships with line of business leaders to understand their priorities and align initiatives that drive impactful business outcomes.
• Influence cross-functional teams and senior stakeholders to achieve key business objectives.
• Identify opportunities for innovation and continuous improvement, delivering measurable value to the business. Collaborate with policy and governance teams to integrate new capabilities into the existing control assessment framework.
• Communicate business impact, progress, and results clearly and effectively to executive leadership and key stakeholders.
• Identify and support key talent development opportunities, such as training and seminars, to ensure the assessment organization remains industry-leading.
• Represent Supplier Assurance Services at regional governance and change control forums, as well as external industry forums where appropriate.
• Possess comprehensive knowledge of global and regional Third-Party Risk Regulatory requirements and industry-standard risk frameworks, with the ability to communicate effectively with internal and external audit, risk managers, and regulators in various settings, including one-on-one meetings, committee sessions, and formal presentations.
• Attract, develop, coach, and retain a high-performing onboarding assessment operations team of subject matter experts to drive an effective supplier onboarding assessment operating model across JPMC.
• Demonstrate a positive, visible, and collaborative leadership style, celebrating team achievements and fostering an environment where everyone's talents are respected and valued.

Required Qualifications, Capabilities and Skills

• 10+ years of experience in Cybersecurity or Technology Controls disciplines, including global operations delivery
• 8+ years of experience in information technology risk management and third-party outsourcing risk management, encompassing risk identification, classification, and remediation.
• Strong knowledge and hands-on experience in one or more technology domains, including Data Security, Infrastructure Security, Endpoint/Platform Security, Security Analytics, Authentication/Identity Management, Mobile Security, Application Security, Network Security, Cyber Resiliency, Incident Management, and Cloud Security.
• Solid understanding of industry risk frameworks such as NIST and ISO 27001.
• Extensive experience managing global operations and building and leading high-performance teams.
• Proven ability to debate issues with senior decision makers and provide constructive pushback when necessary.
• Exceptional written and verbal presentation skills, with experience communicating at the senior management level across various business groups.

Preferred qualifications, Capabilities and Skills

• Experience in managing large, complex third-party assessment operations portfolios, preferably with large multinational banks or financial institutions.
• Prefer Financial Services industry experience.
• Experience with program management processes, such as developing business cases and managing budgets.
• Possessing one or more Information Security certifications, such as CISSP, CISA, CISM, CCSP, or CRISC is a plus.
• Bachelor's Degree Required, Master's Degree Preferred.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Global Supplier Services (GSS) manages the source-to-pay cycle, engaging with suppliers, negotiating contracts, conducting risk assessments and evaluating the customer experience. Global teams support sourcing, third party oversight, procurement and payment operations, supplier relationship management and customer experience.