Supervisory Business Analyst

Job Description
Join our dynamic team dedicated to ensuring compliance and operational excellence in electronic communications. As an International Supervisory Analyst, you will play a crucial role in supporting our global initiatives and projects.
As a Business Analyst within the Supervision Electronic Communication Program Team, you will be instrumental in helping the business manage regulatory obligations, operational risk, and supervisory requirements related to electronic communications. You will support the team in daily responsibilities and broader projects, ensuring compliance and operational efficiency.
Job Responsibilities:

• Report on standing metrics, including population for US and International Private Bank
• Review policies and/or lexicons
• Analyze volumes for potential refinements
• Conduct analysis of test policies/lexicons
• Submit and track tickets for updates/additions to the program
• Provide backup support to the E-Comm Team, as needed
• Conduct reviews and provide feedback
• Handle miscellaneous requests related to the process and assist the team with research and investigation, as required

Required qualifications, capabilities, and skills

• Team Player - capability to build good working relationships with cross functional/regions teams
• Inter and intrapersonal skill - ability to self-motivate, strong time management and organizational skills, as well as ability to work with various personalities
• Communication - ability to communicate effectively in writing and verbally, and summarize feedback
• Control-Oriented - ability to identify, understand and reduce operational risks, as well as document procedures and identify requirements for additional controls, as required
• Critical/Innovative thinking - ability to analyze data or process flows and ideate on improvements
• Adaptability - ability to perform in a fast-paced environment, handle multiple tasks through effective prioritization and consistently meet deadlines
• MS Excel skills - including pivot tables, V-lookups, sorting and filtering data
• Proficiency in use of firm-approved Business Intelligence tools such as; Alteryx and Tableau
• Proficiency in database querying languages such as SQL and/or Python, or the desire to learn and become proficient shortly after employment
• Alteryx Designer Core certification is required

Preferred qualifications, capabilities, and skills

• Bachelor's Degree preferred
• Advanced knowledge of securities industry rules, regulations and guidelines and significant and equivalent experience in a directly related securities industry position may substitute for bachelor's degree
• Written and verbal fluency in English. Other languages are a bonus.
• Proven Experience as a Business Analyst or Data Analyst
• Stakeholder management is preferred
• Alteryx Designer Advanced certification is a bonus

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.