Supervisor

Posted 4 Days Ago
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München, Bayern, DEU
In-Office
Mid level
Beauty • Food • Retail • Travel
The Role
Support the Shop Manager by organizing schedules and daily operations, coaching and motivating staff, ensuring excellent customer service and store presentation, handling issues on the floor, and covering shifts including early mornings, evenings, weekends and holidays.
Summary Generated by Built In
Company Description

Are you someone who keeps oversight, supports the team, and enjoys taking responsibility? Munich Airport is international, fast-paced, and constantly moving — and our store needs a Supervisor who can handle that pace with confidence.

What you’ll do

Together with the Shop Manager, you’re one of the driving forces behind the team. You work with a close group of all-round colleagues who keep our store running smoothly. Your role is to bring structure: you create schedules, organize daily operations, motivate team members, and provide coaching whenever needed. Communicating clearly, planning ahead, and switching gears quickly come naturally to you.

You also make sure the store looks great and that every passenger receives friendly, professional service. No day looks the same: one moment you’re solving an issue, the next you’re supporting on the shop floor, and in between you’re celebrating wins with the team.

Working hours

This isn’t a 9-to-5 job. Munich Airport is open 365 days a year, from 05:30 AM to 21:00 PM. Early mornings, evenings, weekends, and public holidays are part of the role. Flexibility is essential — and you enjoy working in an environment where plans can shift, crowds fluctuate, and quick decisions make all the difference.

What we offer you

  • Get rewarded for your effort – Competitive salary that reflects your value, plus attractive premiums that make a real difference.
  • Earn more when it matters – 100% extra for Sunday shifts and for public holidays. Your flexibility pays off, literally.
  • Holiday bonuses that count – Receive holiday pay (half a month's salary) and Christmas bonus (half a month's salary). Your hard work gets recognized.
  • Generous time off – Enjoy 26 vacation days per year with a full-time contract. Time to recharge and explore.
  • Travel covered – Monthly allowance of €63 gross for full-time employees (net with proof of travel). Your commute is on us.
  • Exclusive perks you'll love – Score up to 15% discount on luxury brands.

Does this sound like you?

  • Availability? Sorted. Full-time commitment is no problem for you. Whether it's an early shift at 05:30 or a late one until 21:00 – you're there.
  • Experience? Check. You know retail inside out – you understand what works on the shop floor and how to make customers happy.
  • Leadership talent? Absolutely. You're the Shop Manager's right hand. When they're not around, you take the wheel. The team looks to you for direction and support.
  • Languages? No problem. You speak German and English effortlessly. Whether you're helping a German business traveler or an international tourist – communication flows smoothly.

Ready to take the next step? Then we're looking for you!

This is Capi

Capi, B&S Retail has more than 60 stores at airports and barracks in Europe, (South) Africa and the Middle East. We offer two leading concepts: Capi, the specialist in electronics, with leading brands such as Apple, JBL, Bose and Philips. The other concept includes multicategory duty-free shops with a varied range of perfumes and cosmetics, liqueurs, travel accessories, regional products and pastry shops. Our unique store concepts offer travelers an inspiring shopping experience.

Skills Required

  • Full-time availability including early mornings, evenings, weekends and public holidays
  • Experience working in retail and understanding shop floor operations
  • Leadership ability to support manager, create schedules, coach and motivate team
  • Fluent German and English communication skills
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The Company
15 Employees
Year Founded: 2014

What We Do

B&S is a global company in the consumer goods industry that connects premium brands with consumers worldwide. It operates across the entire value chain, providing solutions in sourcing, warehousing, logistics, distribution, digital commerce, marketing, and brand development. The company partners with leading brands in segments including beauty, food, liquors, personal care, and travel retail to serve millions of consumers daily.

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