Supervisor

Posted 4 Days Ago
Be an Early Applicant
Coatbridge, Lanarkshire, Scotland, GBR
In-Office
42K-42K Annually
Mid level
eCommerce • Marketing Tech
The Role
The Supervisor will oversee the Voids Repairs and Maintenance team, ensuring compliance and effective service delivery while maintaining customer satisfaction and quality standards.
Summary Generated by Built In
Annual salary: up to £42,464.80

Supervisor

Location: Coatbridge

Contract Type: Full time - Permanent – 40hrs per week

Salary: Up to £ 42,464.80 per annum, plus car allowance and great company benefits!

The successful Supervisor will be responsible for supervisory duties of our Voids Repairs and Maintenance team at Coatbridge.

You will ensure all work and procedures are being undertaken efficiently, in compliance with company operating procedures and delivering best in class customer service, whilst satisfying all safety, quality and cost control standards.

Mears have continued investment in the North Lanarkshire community for the long-term.  We have a commitment to deliver excellent services to residents, whilst bringing community and training benefits to the North Lanarkshire community in a sustainable way.

About the Role:

You will be responsible for the operational supervision of current and future contract activities, ensuring maximum productivity, profitability, and satisfaction, supervising and overseeing multi-trade and specialist work.

Ensuring works are adequately resourced, are being effectively delivered to set quality standards, completed on time and within budgets and essential and carrying out regular Quality Audits and Competence Assessments of operatives and specialist sub-contractors.

Demonstrate, maintain and monitor the company’s commitments to best practice with legislation, codes of practice & good working practices relevant to all work activities; ensuring that is contributes to the customer experience by adopting a professional manner when communicating with all stakeholders.

Key Criteria

  • Excellent communication
  • Experience in social housing
  • Managing, Monitoring, Recording and reporting of Health and Safety compliance
  • Trade Background
  • People management with the ability to lead & mentor others
  • Ability to negotiate and influence others
  • Strong customer focus
  • IT literate
  • Full UK driving license

Benefits we can offer you

  • 25 days annual leave plus bank holidays.
  • Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
  • Access to employee support and wellbeing services
  • Excellent training and development opportunities
  • Mears offer a company pension, life insurance and share scheme
  • Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
  • Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.
To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.

Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment

Apply below or to discuss your application further; contact:

Vickie Rudge ([email protected])

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Skills Required

  • Experience in social housing
  • Trade background
  • Full UK driving license
  • Excellent communication
  • People management and mentoring ability
  • IT literate
  • Health and Safety compliance management
  • Ability to negotiate and influence

Mears Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mears Group and has not been reviewed or approved by Mears Group.

  • Leave & Time Off Breadth 25 days’ holiday with the option to buy additional days, plus paid volunteering time, signal a comparatively generous time-off offering. Flexible working available in many roles further supports practical time-off and balance.
  • Wellbeing & Lifestyle Benefits Retail discounts, Cycle to Work, an employee assistance line, volunteering days, and company family events add tangible non-cash value. Access to training and UK‑recognised qualifications reinforces the broader wellbeing and development offering.
  • Fair & Transparent Compensation A stated commitment to pay at or above the Real Living Wage and the publication of pay-related reports indicate governance and baseline fairness focus. Independent snapshots also suggest many roles meet living‑wage thresholds.

Mears Group Insights

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The Company
Exeter
2,563 Employees
Year Founded: 1988

What We Do

Mears Group is a market-leading housing and care company that provides bespoke services to our clients. We provide and manage 11,000 homes for local and central Government and are also responsible for keeping 750,000 of all social housing in the UK in good repair. Mears has 6,500 employees and a footprint across the country

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