Supervisor

Posted 5 Days Ago
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Coatbridge, Lanarkshire, Scotland
In-Office
41K-41K Annually
Mid level
eCommerce • Marketing Tech
The Role
The Supervisor is responsible for overseeing kitchen and bathroom repairs, ensuring compliance with procedures, delivering customer service, and managing employee performance. Regular site visits are conducted to ensure quality and safety standards are met.
Summary Generated by Built In
Annual salary: up to £41,128.14

Supervisor

Coatbridge- With travel to sites on a regular basis.

Full time - Permanent – 40hrs per week, offering a salary of £41,128.14 per annum, plus a company vehicle and great company benefits!

The successful Supervisor will be responsible for supervisory duties of all kitchen and bathroom repairs, refurbishment and pre planned maintenance works, within our Properties across the North Lanarkshire contract.

Ensuring all work and procedures are being undertaken efficiently, in compliance with company operating procedures and delivering best in class customer service, whilst satisfying all safety, quality and cost control standards.

Mears have continued investment in the North Lanarkshire community for the long-term.  We have a commitment to deliver excellent services to residents, whilst bringing community and training benefits to the North Lanarkshire community in a sustainable way.

About the Role:

You will form part of the local team supporting the supervision activities and requirements of our Housing operations, ensuring all supervisory procedures are being undertaken efficiently in compliance with Company operating procedures, deliver best in class customer service, whilst satisfying all safety, quality and cost control standards relating to budget, profitability and resource deployment.

As a Supervisor you will Monitor and Supervise all work that is delivered and progression & completion via ongoing site visits to ensure works are adequately resourced, are being effectively delivered to set quality standards, completed on time and within budgets.

Ensure the customer experience is central to all activities by adopting a professional manner when communicating with all stakeholders, this includes but not limited to, appearance, company ID, maintaining a high standard of health & safety requirements.

You will manage employees’ performance, coach and develop individuals in their roles and support where needed, following and supporting policies, procedures, initiatives and work instructions at all times and keep all supplied company assets in a good condition, keeping a track of all company assets, including operatives vans, van stocks, material purchases, tools, plant hire, uniform and PPE.

Role Criteria

  • Supervisory experience
  • City & Guilds or equivalent in trade discipline.
  • Supervisory experience in a similar operation.
  • Managing, monitoring, recording and reporting of health & safety and compliance.
  • Experience in kitchen and bathrooms
  • Excellent communication
  • People management with the ability to lead & mentor others
  • Ability to negotiate and influence others
  • Strong customer focus
  • IT literate
  • Full UK driving license

Experience in social housing would be beneficial.

Benefits:

  • 25 days annual leave plus bank holidays.
  • Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
  • Access to employee support and wellbeing services
  • Excellent training and development opportunities
  • Mears offer a company pension, life insurance and share scheme
  • Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
  • Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.

Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

    Apply below or to discuss your application further; contact:

    Vickie Rudge ([email protected])

    If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

    At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

    We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

    In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

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    The Company
    Exeter
    2,563 Employees
    Year Founded: 1988

    What We Do

    Mears Group is a market-leading housing and care company that provides bespoke services to our clients. We provide and manage 11,000 homes for local and central Government and are also responsible for keeping 750,000 of all social housing in the UK in good repair. Mears has 6,500 employees and a footprint across the country

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