Supervisor

Posted 2 Days Ago
Be an Early Applicant
Norwich, Norfolk, England, GBR
In-Office
41K-41K Annually
Mid level
eCommerce • Marketing Tech
The Role
Supervise and control responsive repairs and maintenance processes, monitor expenditure and contractor performance, lead operational delivery, and coordinate with central repairs team, internal stakeholders, and contractors to ensure efficient housing maintenance services.
Summary Generated by Built In
Annual salary: up to £40,914.88

Are you looking to join a company with strong values? Do you want to make a positive difference in your local community? Look no further, as an excellent opportunity for a Repair & Maintenance Supervisor has arisen with the Mears company.

As the Repairs & Maintenance Supervisor, your work will be essential in controlling and supervising the responsive repairs process, actual spend, and monitoring overall expenditure. 

We are looking for the following attributes and key skills:

  • Practical experience of managing responsive repairs process
  • Overseeing differing client and customer groups and priorities
  • An operational understanding of repairs and voids processes
  • Familiarity with building maintenance
  • This is identified as one of the high-risk business areas which requires in depth monitoring. You will lead on operational delivery, and review contractor performance to ensure an efficient and effective service, working in partnership with a centralised repairs and maintenance team, other internal teams, contractors and stakeholders.

At Mears we want to take care of our employees, that's why we have a benefits site called Mears Rewards exclusively for all our employees. This site has hundreds of savings at popular retailers as well as an important Employee Assistant Programme, to take care of your wellbeing. You could save up to £1,000 a year with the variety of offers we have at Mears Rewards, from Tesco to Booking.com there really is a saving for everyone that can make your money go further.

If you have the above skills and experience, and believe you have what it takes to become a successful Repair & Maintenance Supervisor within our housing team, we would love to hear from you!

If this job appeals to you, we would love to hear from you! Follow the application process to complete your application towards building a better future for yourself and a better life for our local community and the In-House Recruitment team will be in touch.

Apply below or to discuss your application further; contact:

Francesca Swan ([email protected])

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.

Skills Required

  • Practical experience managing responsive repairs process
  • Experience overseeing differing client and customer groups and priorities
  • Operational understanding of repairs and voids processes
  • Familiarity with building maintenance
  • Experience reviewing contractor performance and leading operational delivery with internal teams and stakeholders

Mears Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mears Group and has not been reviewed or approved by Mears Group.

  • Leave & Time Off Breadth 25 days’ holiday with the option to buy additional days, plus paid volunteering time, signal a comparatively generous time-off offering. Flexible working available in many roles further supports practical time-off and balance.
  • Wellbeing & Lifestyle Benefits Retail discounts, Cycle to Work, an employee assistance line, volunteering days, and company family events add tangible non-cash value. Access to training and UK‑recognised qualifications reinforces the broader wellbeing and development offering.
  • Fair & Transparent Compensation A stated commitment to pay at or above the Real Living Wage and the publication of pay-related reports indicate governance and baseline fairness focus. Independent snapshots also suggest many roles meet living‑wage thresholds.

Mears Group Insights

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The Company
HQ: Rosebush, MI
2,563 Employees
Year Founded: 1988

What We Do

Mears Group is a market-leading housing and care company that provides bespoke services to our clients. We provide and manage 11,000 homes for local and central Government and are also responsible for keeping 750,000 of all social housing in the UK in good repair. Mears has 6,500 employees and a footprint across the country

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