Supervisor, Technical Training- Underground

Role and Scope of Position:
This position develops and conducts technical training programs to ensure the safe and effective performance of the Electric Operations, Gas Operations and Meter Technical employees. Training includes both classroom and on-the-job training and would incorporate both conceptual and hands-on instructional methods. Responsibilities would also include participation in testing and evaluation of new tools, materials, and equipment, the ongoing revision and maintenance of standards and procedures, conducting of quality assurance audits and supervision evaluation and certification of field employees.
At the Senior Supervisor level, in addition to the above, responsibilities include:
• Serving as the local technical lead or coach for other supervisors
• Developing and coaching other supervisors in various aspects of their role
• Authorizing re-allocation of resources in situations where conflicting priorities exist
• Driving innovation and change in business processes
• Leading area work center activities during manager absence
Representing their manager at department, customer, and community meetings

This position conducts network underground and URD technical training to ensure the safe and effective performance of the Electric Operations employees.  Training includes both classroom and training yard teaching and would incorporate both conceptual and hands-on instructional methods.  Some development of training material as a Subject Matter Expert with our training design team is required.

Responsibilities would also include participation in testing and evaluation of new tools, materials, and equipment, the ongoing revision and maintenance of standards and procedures, conducting of quality assurance audits and supervision evaluation and certification of field employees.
 

Essential Functions: 

• Classroom and hands-on-training in the Berlin Training Yard to include:
  • Apprentice TMP Schools: confined space, hoisting & rigging, primary cable splicing, network switching, cable identification, pad mount gear operation, transformer connections, network maintenance etc.
  • URD (Direct Buried): secondary voltage splicing/terminating cable, print reading, trenching shoring, fault locating etc.
  • New UG equipment training.
  • Yearly refresher training for qualified cable splicers.
• Works with field personnel and supervisors to analyze job tasks and current field performance to determine training needs and program content.
• Effectively implements training programs and field quality audit programs.
• Supervises, directs and instructs trainees during classroom, hands-on and on-the-job training assignments.
• Evaluates performance during training and follows up on students learning through field visits, observations and refresher training.
• Provides updates and incorporates new procedures and revisions into training programs and reviews work with vendors, technical experts, engineers, field personnel to provide operational input into the selection and operation on new equipment and development of new construction standards.

Technical Knowledge/Skill/Education/Licenses/Certifications:

Technical Knowledge/Skill: 

• Requires knowledge of UG distribution system design, operations, maintenance, and construction principles and practices, safety standards and business processes. 
• Ability to present theory and concepts, as well as hands-on technical instruction with clarity, confidence and enthusiasm in the classroom and training yard. 
• Requires leadership and coaching abilities. 
• Ability to use PC desktop applications (e.g. Microsoft Outlook (email), Word and PowerPoint).  These skills can be taught upon hire.
• Working knowledge of labor contracts.

Education:              

• A Bachelor’s degree or four years of equivalent work experience is required.

Experience:         

• A minimum of five (5) years of experience in UG Distribution and/or Field Service design and/or installation and servicing customers is required.  Supervisory experience is preferred.             

Licenses & Certifications:  

• A valid Motor Vehicle Operator's license is required; D.O.T. is preferred.  

• Eversource offers a competitive total rewards program.  Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is $119340.00 to $132600.00.

Working Conditions:

• Must be available to work emergency restoration assignment as required.
• Must be available to travel between MA/CT/NH as necessary.

Please include a resume with your application.

#elecajd

#LI-RG1

Worker Type:

Regular

Number of Openings:

1

EEO Statement

Eversource Energy is an Equal Opportunity and Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.

VEVRRA Federal Contractor

Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment.  This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.