Supervises and coordinates the daily operation and staff of the Support Services team. Ensures professional and quality services are rendered to the customer.
Job Responsibility
- Promotes Support Services department goals by selecting, motivating, and training capable team members.
- Leads the activities of assigned Support Services team members by communicating and providing guidance toward achieving department objectives.
- Supervises, trains, disciplines, and evaluates the performance of staff; ensures performance appraisals are completed in a timely manner.
- Maintains employee time and attendance records and submits weekly payroll time sheets.
- Ensures adequate coverage at all times to ensure optimal customer service; ensures work is distributed evenly among the staff.
- Trains new employees in all aspects of environmental service and engineering functions to ensure that policies and procedures are observed and maintained.
- Coordinates emergency repairs, ensuring the continued smooth operation.
- Assists outside contractors with service and utility shutdowns, as required.
- Inspects facility for cleanliness and equipment functioning; performs room-by-room inspections of patient rooms and facilities at established frequencies; ensures that cleaning agents are used properly; performs follow-up inspections to assure that all discrepancies are corrected.
- Participates and organizes in-service activities and educational programs; attends and prepares for programs as necessary; demonstrates and explains new techniques and equipment to the staff; maintains documentation.
- Maintains supply inventory; orders and issues necessary supplies; implements the department’s preventative maintenance program.
- Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related are not essential functions.
Job Qualification
- Associate's Degree required, or equivalent combination of education and related experience.
- 4-6 years of relevant experience and 0-2 years of leadership / management experience, required.
*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
Skills Required
- Associate's Degree or equivalent combination of education and related experience
- 4-6 years of relevant experience
- 0-2 years of leadership/management experience
What We Do
Northwell Health is New York’s largest private employer and health care provider, with 23 hospitals and nearly 800 outpatient facilities. We care for over two million people annually in the New York metro area and beyond, thanks to philanthropic support from our communities. Our 74,000+ employees – 18,500+ nurses and 14,200+ credentialed physicians, including about 4,500 employed doctors and nearly 3,300 members of Northwell Health Physician Partners – are working to change health care for the better. We’re making breakthroughs in medicine at the Feinstein Institutes for Medical Research. We're training the next generation of medical professionals at the visionary Donald and Barbara Zucker School of Medicine at Hofstra/Northwell and the Hofstra Northwell School of Graduate Nursing and Physician Assistant Studies. For information on our more than 100 medical specialties, visit Northwell.edu. Interested in a career at Northwell Health?
