Supervisor, Supplier Quality

Job Description Summary

• The QA Personnel should manage the Inspection activities, development, maintenance, improvement, and management of the Supplier Quality.
• Should be able to Manage Supplier Quality documentation in compliance to Flowserve procedures, customer specifications , inspection Test plan & applicable Material standards.
• Develop and Manage Supplier quality KPI’s support customer problem resolution, Internal & external and supplier audits.
• Provide guidance on inspection practices and regulations to suppliers in terms of Quality requirements and should be familiar with APQP & PPAP process.
• Conduct supplier audits as required to identify areas for continuous improvement.
• Develop quality standards to ensure consistent product quality and maintain relationships with suppliers, conduct quality inspections, and implement corrective actions when necessary
• Operational Excellence & High Level of Customer Service Standard.
• Overall able to Support, Embrace and drive accountability and performance-based culture in leading Supplier Quality Programs ,Quality cultural change at supplier and inspection team. Work with a proactive approach to assure accountability of KPIs compliance and reporting (Non-conformances, Rework, Scrap, First Pass Yield, Escapes, Corrective Actions).
• Welding knowledge and skills to address welding related activities for Casting and Fabrication items.

Roles & Responsibilities

• Own and Drive activities per the Supplier Quality Program pertinent to the assigned supplier portfolio, including.
• Supplier Approvals (existing supplier approval status and new part qualification) Supplier FPAPs
• When and how a Flowserve Part Approval (FPAP) is actioned.
• Develop, coach and champion supplier quality team on Quality procedures, tools, and techniques
• Develop and execute plans to improve our supplier quality, delivery, and costs on a continuous manner
• Develop supplier's capabilities of manufacturing for consistent and repeatable quality, such as step-by-step SOP ,risk analysis and mitigation.
• Manage daily supplier quality activities including Daily load allocation, work completion status , NCR management, Inspection report review, stakeholder communications & Daily issue resolution.
• Analysis of quality issues observed at Supplier end or Inhouse Manufacturing and support for resolution and process improvement & supplier Quality Performance
• Work with key suppliers to develop a lean culture that drives continuous improvement in quality.
• Drive NCR management through proper engagement with supplier and review of Root cause and Corrective actions .
• Lead, facilitate and coach Problem Solving (RCA/CA/PA) for the facility through Analyzing trends resulting from Statistical Data and propose suggestions/recommendations for process & Detection corrective actions.
• Preparing of Inspection Test Plan ( ITP) for new development components & to meet Quality requirements and Compliance.
• Seek and utilize knowledge of the supplier quality engineering professional, including quality systems, technologies, and statistical tools
• Report Key Monthly KPI for Supplier Quality which includes First Pass acceptance , Supplier & TPIA NCR , Internal NCR, weekly Plan vs actual, Monthly Kaizens, Supplier Performance.
• Conduct Monthly lesson learnt with team basis the issues ,Key catches and escapes reported from Supplier inspection personnel.
• Familiar with ISO 9001: 2015 QMS , Material standards, API standards, ISO standards.
• Drive internal and external audits and conduct as required during problem analysis
• Interact & communicate with customer, supplier & other functional areas including manufacturing, purchasing, production, and field service/repair to support on quality issues plus resolution of any problems.
• Familiar with on Hands experience of Working on a Quality Online Portal.

Required Experience ,Qualifications and Skills

• BE Mech with 12-15 yrs experience or DME with 15-20 yrs experience in Quality preferably in Pump's , Valves or any other OEM environment
• NDE certification for MPI, LP, UT, RT & VT
• Additional Welding CSWIP highly recommended. Possess Knowledge of welding , NDE, established quality standards, laws, and regulations of national and international authorities
• On hand Experience & Knowledge of Similar inspection of all kind of Pump components , Fabrication parts, Baseplates and other associated accessories
• Proficient in Data analysis tools & techniques, corrective action request management, RCA and CAPA tools.
• Good Proficiency in Microsoft Office, English & Fluent in business conversation, interpersonal, communication, negotiation, analytical and presentation skills.
• Flexible, eager to learn, accurate, analytical with positive, can-do attitude.
• Must be able to travel both domestic and international
• Knowledge of know Industrial Improvement techniques like Kaizen, Lean- Sigma, PFMEA, 8D , statistical analysis.