Supervisor, Quality Operations

Posted 12 Days Ago
Be an Early Applicant
Rockford, IL, USA
In-Office
63K-71K Annually
Mid level
Pharmaceutical
The Role
Supervise daily QA and production inspection activities, implement and standardize inspection criteria, review records and paperwork for cGMP/SOP compliance, assist with investigations and internal audits, train and develop staff, maintain environmental monitoring and pest control programs, and act for the Quality Operations Manager as needed.
Summary Generated by Built In

Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients.


We are PCI. 


Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI.

   

Summary of Objective:

Determines and maintains quality standards developed in compliance with current Good Manufacturing Practices, the Company's own Standard Operating Procedures and customer requirements. Provides resolution to quality deviations/issues. Recommends solutions based on SOP / cGMP requirements.

Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The essential duties and responsibilities include the following but other duties may be assigned.

  • Coordinates the daily activities of the QA Auditors.

  • Assists with the daily activities of Production Inspection personnel for packaging.

  • Implements inspection criteria and testing Study and standardizes departmental work practices to improve quality and efficiencies of subordinates.

  • Helps resolve quality related issues with other departments and customers.

  • Motivates, develops and provides continuous training either through the use of departmental work instructions, examination of cGMP's and SOP's, specific customer requirements or by personal instruction.

  • Review records for accuracy of information, compliance with established procedures.

  • Reviews daily paperwork to assure all customer requirements and quality standards have been met and maintained.

  • Promotes continuity of shifts through cooperation and communication within as well as with other departments.

  • Assist in the performance of monthly internal audits and any necessary corrective action to follow-up Oversees Pest Control and Environmental (humidity, temperature, MKT) Monitoring Programs May disposition NMR's.

  • Recommend and participate in disciplinary activities of subordinates. Maintain testing equipment and supplies needed for the department .

  • May assist in performing investigations, may write reports, memos, or letters. This position may require overtime and/or weekend work.

  • Carries out essential functions of the Quality Operations Manager in his/her absence.

  • Knowledge of and adherence to all PCI, cGMP, and GCP policies, procedures, rules.

  • Attendance to work is an essential function of this position.

  • Perform Quality Health Check assessments to identify if processes and day to day activities are performed according to procedures.

  • Performs other duties as assigned by Manager/Supervisor.

               

Qualifications: The requirements listed below are representative of the knowledge, skill, and/or ability required for the stated position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required:

  • Bachelor's Degree in a related field and/or 1-5 years related experience and/or training.

  • College Level Mathematical Skills

  • Intermediate Computer Skills: Ability to perform more complex computer tasks and has knowledge of various computer programs.   

  • Full Professional Proficiency: Ability to speak, read, and write fluently and accurately on all levels pertinent to professional needs.

  • High Reasoning: Ability to solve practical problems and deal with a variety of concrete variables in situations where there is only limited standardization. Ability to interpret a variety of instructions that may be provided in various forms.

  • High Standard of Report Writing

Preferred:

  • Ability to effectively present information to various people as the job requires.

  • Ability to work independently and/or part of a team.

  • Ability to display a willingness to make decisions.

  • Ability to display excellent time management skills.

                                                                                                    

This position's base salary hiring range is $62,960-$70,830 plus an annual performance bonus eligibility. Final offer amounts are determined by multiple factors including but not limited to specific and relevant experience, education, credentials, geography, and subject matter expertise. PCI offers full-time employees a competitive benefits package that includes paid time off, health insurance coverage (including dental and vision), flexible spending account, and 401(k)

#LI-DT1

Join us and be part of building the bridge between life changing therapies and patients. Let’s talk future

Equal Employment Opportunity (EEO) Statement:
PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

At PCI, Equity and Inclusion are at the core of our company’s purpose: Together, delivering life-changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity – at every level. We envision a PCI community where everyone can belong and grow, and we strive to bring this vision to reality by continuously and intentionally assessing our people practices, policies and programs, marketing approach, and workplace culture.

Skills Required

  • Bachelor's degree in a related field and/or 1-5 years related experience and/or training
  • Knowledge of and adherence to PCI, cGMP, and GCP policies and procedures
  • Intermediate computer skills with ability to perform complex computer tasks and use various programs
  • College level mathematical skills
  • Full professional proficiency in speaking, reading, and writing
  • High reasoning ability to solve practical problems with limited standardization
  • High standard of report writing
  • Attendance to work as an essential function (on-site presence)
  • Ability to effectively present information to various audiences
  • Ability to work independently and/or as part of a team
  • Willingness to make decisions
  • Excellent time management skills

PCI Pharma Services Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PCI Pharma Services and has not been reviewed or approved by PCI Pharma Services.

  • Retirement Support Feedback suggests the company provides a 401(k) with an employer match in the mid‑single‑digit range, with immediate vesting noted in certain cases. This is viewed as a solid component of the overall package.
  • Leave & Time Off Breadth PTO and paid holidays are commonly available, and some roles indicate vacation is accessible from early tenure. Availability of time off is frequently described as a positive element of the package.
  • Affordable Benefits Health insurance is sometimes described as reasonably priced depending on plan tier. Feedback suggests core medical, dental, and vision coverage is part of a standard offering.

PCI Pharma Services Insights

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The Company
HQ: Philadelphia, PA
2,259 Employees

What We Do

PCI is a leading provider of integrated pharmaceutical development services to the global healthcare market. With facilities in North America and Europe, PCI supports pharmaceutical and biotech companies with products destined for more than 100 countries around the world. PCI provides services for each stage of the product lifecycle – from early Phase I through commercial launch and long-term supply – and partners with customers to provide key insight and expertise in enabling successful commercialization and bringing lifesaving medications to patients. For more information, go to www.pci.com.

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