Supervisor, Quality Control

Nordson Medical, a global leader in Interventional Solutions, Fluid Components, and Surgical Solutions, is seeking an experienced and highly motivated individual to join our team. We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment.

Summary of the role

As a member of our team, you will have the opportunity to work in a dynamic and collaborative environment, where your ideas and contributions will be valued and respected.

General Duties and Responsibilities:

• Ensures that product documentation is in accordance with Quality System requirements.
• Co-operates with the Quality and Operations departments in training and assigning Quality Technicians in support of production schedules.
• Assists Quality Management in investigating issues relating to device production and testing, as well as Quality Management System (QMS) related issues.
• Maintains the work times records and time off as needed for the Quality Technicians being supervised. Enforcing absenteeism standards and other HR policies.
• Contributes to product and process enhancements for new R&D products, inspection and testing, as well as during sustaining engineering of commercial products.
• Receives, inspects, tests, and appropriately documents incoming components, assemblies, and finished goods.
• Collaborates with Quality and Operations engineers and supervisors to resolve nonconformances. Maintains proper material labeling and dispositioning in inventory.
• Maintains and completes lot inspection records, reports, and other required documents.
• Tests and manages resulting documentation when needed.
• Contributes to product enhancements aimed at improving yields and manufacturability and applies proper GMP/ISO test methodologies.
• Supports quality inspections and testing during assembly and packaging process operations per procedures.
• Contributes to developing and implementing inspection fixtures, measurement systems, and calibration procedures.
• Can substitute for any Quality Control Technicians who are out of the office.  
• Trains Quality Control Technicians in the project group as needed and may train Operations or other departmental staff as well on QMS topics.
• Helps promote employee adherence to safe procedures and practices throughout the company.
• Support and monitor environmental monitoring (EM) and particle count activities; ensure timely data review and trend reporting.
• Coordinate and perform cycle counts, reconcile discrepancies, and support ERP transactions related to inventory and quality holds.
• Manage and support the company’s Business Process Improvement Initiative.

Qualifications:

• High School Diploma or GED required. An Associate's or Bachelor's degree in a scientific or technical field is preferred.
• 5 years quality experience in medical devices inside the cleanroom.
• 3 years supervisor experience.
• Computer skills in Microsoft Word/Excel/PowerPoint.
• Proficiency in using standard inspection and measurement equipment.
• Ability to read and accurately interpret engineering drawings and specifications, including Geometric Dimensioning and Tolerancing (GD&T).
• Attention to detail and accuracy.
• Excellent verbal, written, communication, and problem-solving skills.
• Knowledge of quality management systems, quality standards (like ISO), and relevant regulatory requirements. 
• Strong knowledge of statistical process control (SPC) and data analysis techniques.
• Experience with problem-solving methodologies and quality tools (e.g., Root Cause Analysis, 8D, 5 Whys, CAPA processes).
• Experience with Class II or III high-risk medical devices is a plus.
• Ability to work collaboratively in a fast-paced, cross-functional team environment.

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Interested?

If you are interested in being a part of a team and creating an inclusive and diverse workplace, please apply online with your CV.

About Nordson Medical

At Nordson MEDICAL, you don't have to be a doctor to help save lives. We are the global expert in the design, development, and manufacturing of complex medical devices and component technologies. By joining our team today, you will help us bring innovative ideas to life. Nordson MEDICAL is a global team that works to create components for life-saving medical devices. We offer a supportive culture in a growing and dynamic work environment. Whether you're just beginning your career or you're a seasoned professional, there's a place for you to belong at Nordson MEDICAL. We offer hourly and salary positions in production, maintenance, customer service, quality, engineering, and more. We actively invest in our teams to help you build your skillsets and advance your career.