Supervisor, Promotions

Posted 2 Days Ago
Be an Early Applicant
2 Locations
In-Office or Remote
Senior level
Food • Gaming • Travel • Hospitality
The Role
Supervise and execute casino promotions and special events onsite and offsite: plan themes and budgets, coordinate supplies/decor and departments, manage staffing, monitor expenses, maintain confidentiality, train and coach team members, and serve as master of ceremonies when needed.
Summary Generated by Built In

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.  To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits


Job Description:

  • Conducts themselves in accordance with all Gaming Commission Regulations, and Seminole Tribe of Florida/departmental policies and procedures.
  • Assists in the formulation of theme, format and budget specifications for specific promotions, gift giveaway and special events.
  • Executes events and promotions inside casino hotel as well as off-site events, assisting patrons participating in promotion and events.
  • Ensures that promotion/event areas are stocked with necessary supplies, decorations and secures items at conclusion of promotion/event.
  • Ensures collateral materials for promotions and events are ordered, received and displayed prior to and recovered at the conclusion of each project.
  • Establishes reports and systems to monitor actual expenses compared to budget and takes necessary action to meet budget guidelines.
  • Assists management in disseminating information about events to all impacted operating departments.
  • Assists in the building of drawings in Casino Marketplace and slot tournaments in IGT Tournament System.
  • Interfaces with operating departments to ensure timely coordination of all events.
  • Executes budgets for individual promotions, records expenditures, charts budget variances.
  • Maintains security and confidentiality of files, records and lists.
  • Act as master of ceremonies as needed.
  • Coordinate all décor requirements for promotions and events and bid out as required.
  • Communicate all events information to operating departments to ensure timely coordination of all promotions.
  • Determines staffing needs and work schedules necessary to implement promotions with on-call event staff.
  • Works with the management to ensure public awareness of events and promotions.
  • Conducts personal behavior and selects, trains, coaches, counsels, appraises and retains direct reports who consistently perform actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and Dedication
  • Maintains awareness of changes in the marketplace that may impact the nature of promotions and events planned at the Hard Rock Hotel & Casino.
  • Develops department members’ knowledge and skills through education, training, coaching, corrective counseling, etc.

The Company gives preference in all of its employment practices to Native Americans. First preference in hiring, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

Skills Required

  • Knowledge of and adherence to Gaming Commission regulations and departmental policies
  • Experience planning and executing promotions, gift giveaways and special events (onsite and offsite)
  • Experience building drawings in Casino Marketplace and running slot tournaments in IGT Tournament System
  • Budget management skills: establish reports, record expenditures, monitor variances and meet budget guidelines
  • Staffing and people management: select, train, coach, counsel, appraise and retain direct reports
  • Ability to coordinate cross-departmental logistics and communicate event information to impacted departments
  • Ability to act as master of ceremonies and engage patrons during events
  • Maintain security and confidentiality of files, records and lists
  • Coordinate decor requirements and manage vendor bids as required

Seminole Hard Rock Entertainment, Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Seminole Hard Rock Entertainment, Inc. and has not been reviewed or approved by Seminole Hard Rock Entertainment, Inc..

  • Pay Growth & Progression The company implemented substantial wage increases across many job classifications and highlights periodic raises tied to evaluations. Feedback suggests these structural pay actions have lifted base rates for a broad segment of roles.
  • Healthcare Strength Competitive medical, dental, and vision coverage is paired with wellness programs and tax-advantaged accounts to support team members and their families. These offerings indicate a focus on health and wellbeing beyond basic coverage.
  • Wellbeing & Lifestyle Benefits Free shift meals, broad brand discounts, tuition reimbursement, and development programs expand total rewards beyond base pay. Weekly pay, recognition efforts, and commuter assistance at many sites further bolster everyday value.

Seminole Hard Rock Entertainment, Inc. Insights

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The Company
20,000 Employees
Year Founded: 2004

What We Do

Seminole Hard Rock Entertainment, Inc. is a global leader in the gaming and hospitality industry, owning and operating a portfolio of luxury casino hotels and entertainment venues. The company provides a wide array of services, including world-class gambling, upscale lodging, fine dining, and premier convention spaces, focusing on delivering extraordinary guest experiences through its diverse locations and the iconic Hard Rock brand.

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