Supervisor, Program Management Office

FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger. 

FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

About the Opportunity

This is an open position with the FirstEnergy Service Company, a subsidiary of FirstEnergy Corp.

The Program Management Office (PMO) within Program Delivery oversees a multi-year portfolio of Distribution regulatory and program investments. The organization provides governance, reporting, financial oversight, risk management, and performance monitoring across strategic initiatives designed to improve reliability, operational excellence, regulatory compliance, and customer outcomes. 
The Supervisor, PMO is responsible for leading a team of PMO Analysts that support portfolio planning, project controls, performance reporting, risk identification, and executive-level decision making. This position provides leadership and direction to ensure consistent governance, accurate reporting, successful program execution, and continuous improvement across the portfolio. 
The preferred reporting location is FirstEnergy Headquarters in Akron, Ohio. Other locations within the Company's service territory may be considered. 

Responsibilities include: 

• Leading, coaching, and developing a team of PMO Analysts.
• Fostering a culture of accountability, collaboration, continuous improvement, and customer focus.
• Promoting a safe, inclusive, and high-performing work environment.
• Ensuring standardized governance practices are consistently applied across programs and initiatives.
• Monitoring portfolio performance to identify schedule, cost, scope, and benefit realization risks. 
• Partnering with Program Managers and business leaders to drive accountability for commitment delivery.
• Providing oversight of PMO processes supporting portfolio planning, execution, monitoring, and reporting.
• Overseeing the development of executive and workstream reporting packages. 
• Ensuring reporting accurately communicates program performance, financial status, milestones, risks, and emerging trends.
• Leading efforts to enhance dashboards, metrics, and analytics capabilities.
• Translating complex data into actionable business insights for leadership decision-making.
• Establishing and maintaining program management standards, methodologies, and reporting requirements.
• Ensuring consistent forecasting, variance analysis, and performance measurement practices.
• Building strong working relationships with Program Managers, Engineering, Construction, Reliability, Operations, Finance, IT, and external vendors. 
• Supporting strategic initiatives and leadership priorities across Program Delivery.
• Identifying opportunities to streamline workflows, eliminate manual processes, and improve data quality.

Qualifications 

• Bachelor's degree in Business, Finance, Accounting, Economics, Engineering, Project Management, or related discipline is required.
• Minimum 5 years of related work experience in program management, project controls, portfolio management, business analytics, finance, operations, engineering, or related fields. 
• Previous leadership experience, including direct supervision, team leadership, or significant project leadership responsibilities is strongly preferred.
• Demonstrated experience supporting reporting of large-scale portfolios, capital programs, or strategic initiatives.
• Strong analytical, planning, problem-solving, and decision-making skills. 
• Excellent communication and presentation skills with the ability to interact effectively at all organizational levels. 
• Advanced degree in Business Administration, Finance, Engineering, or related field is a plus.
• Project Management Professional, Lean Six Sigma, or related certification is preferred.
• Experience with utility operations, distribution programs, capital project execution, or regulatory programs.
• Experience with Microsoft Power BI, Oracle Primavera P6, Primavera Portfolio Management, Power Platform, CREWS, and advanced analytics tools. 
• Knowledge of project controls, earned value management, risk management, and portfolio governance frameworks.
• Able to manage multiple priorities, make accurate decisions and demonstrate sound judgment.
• Superior customer relations, relationship management, leadership, teamwork, and managerial skills.
• Able to work well under pressure.
   

Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.

FirstEnergy takes a market-based approach to pay, which may vary depending on your location.  In addition, your actual base salary will depend on various factors such as your skills, qualifications, and experience.

The estimated pay range for this role is $116,500 - $136,500.  The pay range for certain locations, including the state of New Jersey, include a 20% differential to account for an increased cost of living, making the pay range $139,500 - $164,000.

Safety

Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

Position Classification

Exempt 
FirstEnergy Human Resources Team