Supervisor, Process Intelligence

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

What are we looking for?

We are looking for a Supervisor, Process Intelligence to design and implement data-driven automation solutions that improve operational efficiency and support digital transformation. This role will be focus on architecting intelligent workflows using tools like Python and Azure services such as Logic Apps and AKS, developing scalable data pipelines, and collaborating across teams to deliver actionable insights.

What are we expecting from this role?

• Assist in the design, development, and maintenance of automation solutions and data pipelines using Microsoft Azure services, including Logic Apps, Azure Kubernetes Service (AKS), and Azure Data Factory. This involves architecting intelligent workflows and scalable backend systems to ensure the seamless and efficient flow of data.

• Internal Tool and Reporting Enhancement: Contribute to the development and enhancement of internal tools, applications, and integration systems. Support the creation of dashboards and reports using tools such as Power BI to provide actionable insights that support both strategic and operational decision-making.

• Uphold data governance standards by ensuring the accuracy, security, and regulatory compliance of all technical solutions. Apply industry best practices to protect sensitive information and align systems with internal policies and standards specific to the life insurance sector.

• Collaborate with cross-functional teams, including IT, Operations, Actuarial, and Distribution, to gather requirements and translate business needs into technical specifications. Effectively communicate project progress, potential risks, and outcomes to both technical and non-technical stakeholders, including senior management.

Who are we looking for?

• Bachelor’s degree in Computer Science, Information Technology, Data Science, Software Engineering, or related fields.

• Proven experience with Azure services in data analysis and reporting, preferably in the lifeinsurance industry

• Strong analytical skills with expertise in advanced data analysis
  techniques such as statistical analysis, data mining, and predictive
  modeling.

• Proficiency in data manipulation and analysis tools such as SQL, R, Python, or other relevant programming languages.

• Experience with data visualization tools such as Tableau, Power BI, or other similar tools.

• Knowledge of data governance principles and best practices.

• Excellent communication and presentation skills, with the ability to effectively communicate complex data findings to non-technical stakeholders.

• Strong project management skills with the ability to lead or support operational transformation projects

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.