Supervisor- Permanency

Posted 2 Days Ago
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Amarillo, TX, USA
In-Office
Mid level
Information Technology • Professional Services
The Role
Supervise case management staff to achieve timely permanency goals for children and families. Oversee scheduling, evaluations, case assignments, documentation, incident reporting to DFPS, and coordination with courts, schools, and providers. Provide after-hours crisis intervention, ensure timely placements and transports, monitor client satisfaction and performance improvement, serve as relief social worker when needed, and support staff development and adherence to policies and safety procedures.
Summary Generated by Built In
Job Summary & Responsibilities

BASIC PURPOSE OF THE JOB 

The Permanency Supervisor is responsible for supervision of case management staff and ensures that appropriate services are being received. 

 

ESSENTIAL FUNCTIONS 

Directly supervises professionals, paraprofessionals, and support staff. 

Responsible for staff scheduling, employee evaluations and resolving staff conflicts. 

Provides leadership for staff by modeling expectations and behaviors. 

Provides supervision for staff, including case staffing and feedback related to achieving permanency goals for children and families in a timely fashion. 

Assures that documentation meets guidelines for timeliness and accuracy. 

Assigns cases, maintaining appropriate staffing ratios. 

Serves as relief social worker, when needed. 

Assures that case plan goals, permanency goals for children, and other appropriate services are established and achieved in a timely manner. 

Assures that children referred for placement by DFPS are transported and placed within 4 hours. 

Available for after-hours crisis intervention. 

Monitors overall client satisfaction of program and evaluates performance improvement. 

Advises Director of the findings. 

Liaison with DFPS, courts, schools, providers, and communities. 

Manages physical and emotional aspects of office staff. 

Promotes a positive relationship throughout Saint Francis. 

Makes sure there is a seamless transition of cases when new workers are assigned. 

Works with staff to develop a plan of success to meet state and organizational outcomes. 

Documents monthly staffing timely and with accuracy. 

Reports and assures staff report critical incidents to DFPS verbally within 12 hours, written within 24 hours. 

Reports and assures staff report unusual incidents through appropriate Risk Management, clinical and safety channels. 

Implements Saint Francis Ministries policies and follows directives as required. Follows and adheres to all pertinent Saint Francis Ministries Standard Operating Procedures (SOP’s), rules, personnel policies, and procedures; related accreditation and licensure standards; and federal, state and local rules, statutes, regulations, and contractual terms. 

Is knowledgeable of and follows all safety procedures. 

Ensures clients’ rights are protected. 

Is knowledgeable of and follows all safety procedures. 

 

NON-ESSENTIAL FUNCTIONS 

Prefer a minimum of 40 hours in-service education per year. 

Other duties as assigned. 

Preferred Qualifications

MINIMUM JOB REQUIREMENTS 

3 Years’ experience in child welfare direct service experience. 

Bachelor’s degree in social work or Related Degree from an accredited college or university. 

Prefer master’s degree in social work, or related degree from an accredited college or university. 

Must be 21 years of age. 

Must pass a drug screen, MVR, Criminal History and DFPS History Check, Centralized Background Check Unit Texas Health and Human Services Eligibility and any background checks deemed to be necessary. 

FBI Fingerprint Check. 

Lifting requirements 50 lbs. 

Must have a valid driver’s license, acceptable driving and reliable transportation. 

 

REQUIRED SKILLS, KNOWLEDGE, AND ABILITIES 

Mandated reporter. 

Receives training in trauma informed practice and incorporates knowledge in day-to-day practice. 

Ability to work flexible schedule including being available after hours. 

Understanding of State requirements and resources available to families. 

Understanding of child welfare and state system. 

Ability to engage youth and families in working relationships. 

Understanding of child and adolescent development. 

Demonstrates effective written and verbal communication skills. 

Ability to travel throughout the State. 

Consistently exercises discretion and independent judgment in performance of duties in conformance with applicable policies, procedure, statutes, rules, and regulations. 

Supervises and monitors the progression of the family process to meet desired timelines and expected outcomes. 

Handles multiple priorities. 

Monitors assignments to keep staff workloads balanced. 

Manages emotions and can make decisions under pressure. 

Produces reports for external and internal partners when needed. 

Works independently effectively. 

Works with others effectively/teamwork. 

Ability to work with diverse population. 

Understands and practices Universal Precautions. 

Skills Required

  • 3 years experience in child welfare direct service
  • Bachelor's degree in social work or related degree
  • Master's degree in social work or related degree
  • Minimum age 21
  • Pass drug screen, MVR, Criminal History and DFPS History Check, Centralized Background Check Unit Texas HH Eligibility and other required background checks
  • FBI fingerprint check
  • Ability to lift up to 50 lbs
  • Valid driver's license, acceptable driving record, and reliable transportation
  • Mandated reporter status/ability
  • Ability to work flexible schedule including after-hours crisis intervention
  • Ability to travel throughout the state
  • Knowledge of child welfare system, state requirements, and child/adolescent development
  • Training in trauma-informed practice or ability to incorporate trauma-informed approaches
  • Supervisory skills including staff scheduling, evaluations, conflict resolution, and case staffing
  • Prefer minimum of 40 hours in-service education per year
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The Company
1,000 Employees
Year Founded: 1972

What We Do

SFM is a people-first company of curious thinkers, problem-solvers, and creators specializing in AV and technology. They foster a collaborative, inclusive, and growth-focused environment where employees are empowered to grow. Known for a supportive community and a culture of innovation, SFM offers a unique workplace experience that includes a 4-day work week, hybrid work options, and professional development opportunities.

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